本文選題：ICT + 轉(zhuǎn)型�。� 參考：《江西農(nóng)業(yè)大學(xué)》2015年碩士論文

【摘要】：ICT(Information and Communication Technology)是信息與通信技術(shù)相融合而構(gòu)成的一個(gè)新的概念和技術(shù)領(lǐng)域,信息服務(wù)提供商和電信運(yùn)營商對(duì)發(fā)展ICT業(yè)務(wù)已經(jīng)達(dá)成了共識(shí)。在“向現(xiàn)代綜合信息服務(wù)提供商轉(zhuǎn)型”的戰(zhàn)略指導(dǎo)下,電信運(yùn)營商作為中國最大的固網(wǎng)運(yùn)營商,它已經(jīng)通過ICT業(yè)務(wù)這把利器加速轉(zhuǎn)型進(jìn)程,并且成功地推出了一系列ICT服務(wù),有志在新的ICT領(lǐng)域創(chuàng)造出一片新的“藍(lán)海”。中國電信在2008年已經(jīng)跨入轉(zhuǎn)型的第二個(gè)重要階段時(shí)期,這就意味著ICT業(yè)務(wù)也扮演了越來越重要的角色。中國電信是三大運(yùn)營商之一,有著復(fù)雜的業(yè)務(wù)邏輯和客戶關(guān)系需要維護(hù),為了能夠更好的加速轉(zhuǎn)型電信業(yè)務(wù)的發(fā)展,提供專業(yè)性的服務(wù),因此如何科學(xué)合理的實(shí)現(xiàn)轉(zhuǎn)型系統(tǒng)支撐有很大的重要意義。在IP互聯(lián)網(wǎng)來臨的時(shí)代,仍然以傳統(tǒng)電信市場已不能使運(yùn)營商得以安身立命。隨著企業(yè)用戶對(duì)IP,Vol P,VPN等技術(shù)的廣泛應(yīng)用,已經(jīng)慢慢讓大中型企業(yè)用戶對(duì)運(yùn)營商的依賴日益減少,使得運(yùn)營商有被“邊緣化”的危險(xiǎn)。正因?yàn)槿绱?由傳統(tǒng)的服務(wù)角色向提供ICT的服務(wù)為主要目的和特色的綜合全面信息服務(wù)提供商轉(zhuǎn)型成為運(yùn)營商轉(zhuǎn)變的主要目的。運(yùn)營商進(jìn)行這么大的轉(zhuǎn)型的真正原因是由于他們意識(shí)到了隨著互聯(lián)網(wǎng)時(shí)代的真正到來,簡單的依靠以往的語音及基礎(chǔ)業(yè)務(wù)接入收入將在未來的如此激烈的競爭環(huán)境中得以發(fā)展。正是在這個(gè)環(huán)境下,才得以醞釀出本課題需要研究的內(nèi)容。本課題是以“通信運(yùn)營商ICT系統(tǒng)”為基礎(chǔ),以MVC框架為主導(dǎo),通過從業(yè)務(wù)需求分析,系統(tǒng)設(shè)計(jì),功能實(shí)現(xiàn)以及系統(tǒng)測試等方面分別對(duì)客戶管理、商機(jī)管理、項(xiàng)目管理、商務(wù)管理、收入管理、合作方管理、任務(wù)單管理等模塊分別進(jìn)行詳細(xì)描述。最后在系統(tǒng)實(shí)現(xiàn)之后,可以更好的為運(yùn)營商ICT業(yè)務(wù)提供服務(wù),減少成本,提高工作效率等重大意義。
[Abstract]:ICT(Information and Communication Technology) is a new concept and technology field formed by the integration of information and communication technology. Information service providers and telecom operators have reached a consensus on the development of ICT services. Under the strategic guidance of "transforming to modern integrated information service providers", telecom operators, as the largest fixed network operators in China, have accelerated the process of transformation through ICT service, and successfully launched a series of ICT services. Aspire to create a new "blue sea" in the new ICT field. China Telecom has entered the second important stage of transformation in 2008, which means that ICT business has also played an increasingly important role. China Telecom is one of the three major operators, with complex business logic and customer relations to maintain, in order to better speed up the development of telecommunications services, to provide professional services, Therefore, how to scientifically and reasonably realize the support of the transition system has great significance. In the era of IP Internet, the traditional telecommunications market has not been able to enable operators to settle down. With the wide application of IP / Vol / PU VPN and other technologies, the users of large and medium-sized enterprises have gradually become less dependent on the operators, and the operators are in danger of being "marginalized". Because of this, the transformation from the traditional service role to the comprehensive information service provider with the main purpose and characteristics of providing ICT service becomes the main purpose of the operator transformation. The real reason for the operators to make such a big transformation is because they realize that with the advent of the Internet era, simply relying on the past voice and basic business access revenue will develop in such a fierce competitive environment in the future. It is in this environment that the content of this subject needs to be studied. This subject is based on "ICT system of communication operator", and takes the MVC framework as the leading part. Through the aspects of business requirement analysis, system design, function realization and system test, the paper respectively manages customer management, business opportunity management, project management, etc. Business management, revenue management, partner management, task management and other modules are described in detail. Finally, after the implementation of the system, it is of great significance to provide better service for the operator ICT service, reduce the cost and improve the work efficiency.
【學(xué)位授予單位】：江西農(nóng)業(yè)大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2015
【分類號(hào)】：TP311.52

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