PMC模式下國際性石化工程中的溝通管理
發(fā)布時(shí)間:2018-04-24 00:24
本文選題:PMC + 溝通管理; 參考:《中國科學(xué)院大學(xué)(工程管理與信息技術(shù)學(xué)院)》2015年碩士論文
【摘要】:PMC(Project Management Contrctor)項(xiàng)目管理承包,作為業(yè)主的代表或業(yè)主的延伸這一相對(duì)新型的項(xiàng)目管理模式,在工程項(xiàng)目尤其是大型國際性工程中的應(yīng)用越來越廣泛。國際工程是項(xiàng)目參與主體來自不同的國家,并需按國際慣例進(jìn)行管理的工程。鑒于此類項(xiàng)目參與方的文化背景、工程經(jīng)驗(yàn)、工作方式及生活習(xí)慣等都存在差異,項(xiàng)目參與方之間的溝通常常直接影響到項(xiàng)目的績效。本課題以PMC管理模式下國際性石化工程中的溝通管理為研究對(duì)象,以改進(jìn)國際性石化工程項(xiàng)目中的溝通管理而展開討論,主要工作如下:通過查閱文獻(xiàn)對(duì)前人關(guān)于PMC管理模式和溝通管理的研究內(nèi)容進(jìn)行歸納分析,得出研究PMC模式下國際性石化工程中溝通管理在理論和實(shí)踐中都具有一定的意義。接下來從國際性石化工程的特點(diǎn)以及PMC模式對(duì)國際性石化工程建設(shè)的影響入手,結(jié)合實(shí)際工程項(xiàng)目案例進(jìn)行分析,初步指出目前在PMC模式下國際性工程中溝通管理的現(xiàn)狀;谒枋龅默F(xiàn)狀,對(duì)行業(yè)內(nèi)的資深人士進(jìn)行訪談,深入探討影響溝通的因素。結(jié)合溝通的特征,然后對(duì)訪談結(jié)果進(jìn)行歸類匯總,可歸結(jié)為四個(gè)溝通因子,即溝通方式、溝通氣氛、溝通頻率和溝通反饋。然后通過問卷對(duì)參與此類項(xiàng)目的各不同層級(jí)、不同部門的專業(yè)人員進(jìn)行調(diào)查,基于調(diào)查數(shù)據(jù),構(gòu)建數(shù)學(xué)模型進(jìn)行定量分析,由此反映出在通常實(shí)踐中各溝通因子被重視程度的強(qiáng)弱,進(jìn)而有針對(duì)性地提出具體的改進(jìn)措施。本文通過在實(shí)踐中發(fā)現(xiàn)問題,結(jié)合現(xiàn)有理論,提出改進(jìn)措施,并通過非洲石化項(xiàng)目的應(yīng)用,為類似工程建設(shè)提供一種有益的借鑒。
[Abstract]:PMC (Project Management Contrctor) project management contract, as the representative of the owner or the extension of the owner, is a relatively new type of project management model, which is more and more widely used in engineering projects, especially in large international engineering. In view of the cultural background of the participants, the project experience, the work style and the living habits are different. The communication between the participants of the project often directly affects the performance of the project. This subject takes the communication management in the international petrochemical engineering as the research object under the PMC management model, in order to improve the international petrochemical project. The main work is as follows. The main work is as follows: through the literature review of the previous research on PMC management model and communication management, it is concluded that the study of communication management in international petrochemical engineering under PMC model has certain meaning in both theory and practice. Then, the characteristics of international petrochemical engineering are followed. As well as the influence of PMC model on international petrochemical engineering construction, the current situation of communication management in international engineering under PMC model is preliminarily pointed out by analyzing the actual project cases. Based on the present situation, interviews with senior personages in the industry are carried out to explore the factors affecting communication. Then, the interview results are classified and summarized, which can be attributed to four communication factors, namely, communication mode, communication atmosphere, communication frequency and communication feedback. Then, the questionnaire is used to investigate the different levels of the project and the professional personnel of different departments. Based on the survey data, the mathematical model is constructed and the quantitative analysis is made, which reflects the result of the quantitative analysis. In the usual practice, each communication factor is attached importance to the degree of strength, and then put forward specific improvement measures. This paper, through the discovery of problems in practice, combined with the existing theory, puts forward improvement measures, and provides a useful reference for similar project construction through the application of the African petrochemical project.
【學(xué)位授予單位】:中國科學(xué)院大學(xué)(工程管理與信息技術(shù)學(xué)院)
【學(xué)位級(jí)別】:碩士
【學(xué)位授予年份】:2015
【分類號(hào)】:F416.72
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