本文選題：項目管理　切入點：溝通管理　出處：《南京大學》2015年碩士論文　論文類型：學位論文

【摘要】：企業(yè)管理離不開溝通,研發(fā)企業(yè)中的項目管理更是如此。當今社會全球化、信息化愈演愈烈,如何對研發(fā)團隊的溝通進行管理,讓團隊更加高效地溝通,更加高效地創(chuàng)造價值,本論文依據(jù)項目管理工作實踐,提出了一個有別于傳統(tǒng)溝通管理理論的想法。本文研究了所在企業(yè)M項目研發(fā)團隊溝通情況,本企業(yè)屬于典型的研發(fā)企,研發(fā)技術(shù)比較先進,項目開發(fā)流程成熟。本文研究的實際項目團隊為新產(chǎn)品開發(fā)團隊,該團隊是一個比較成功的團隊,團隊成員知識水平和研發(fā)能力較高,產(chǎn)品實際開發(fā)工作進展順利,團隊成員配合密切,溝通緊密,團隊主要面對的溝通管理問題很難用傳統(tǒng)溝通管理理論來解決,在團隊成員溝通情況業(yè)已良好的情況下,如何進一步深度挖掘其中效率可以繼續(xù)提升的地方,讓整個團隊更加高效地完成工作,是本文的一個特色。本文詳細記錄并分析了項目團隊本地研發(fā)成員溝通情況,總結(jié)該項目蘇州地區(qū)團隊成員之間的溝通效率現(xiàn)狀,并分析造成此現(xiàn)狀的現(xiàn)實原因,以期有針對性地進行改善。本文根據(jù)團隊成員的工作特點和溝通情況分析結(jié)果,運用數(shù)據(jù)分析技術(shù)理論,參考互聯(lián)網(wǎng)和電子商務(wù)中已有的技術(shù),提出在企業(yè)內(nèi)部建立一個智能信息分享平臺的解決方案,從理論上論述了其可行性,并描繪了系統(tǒng)框架圖,提出了具體實現(xiàn)需求。有別于傳統(tǒng)溝通管理理論的解決方法,在本文的解決方案中,電腦承擔了更多的輔助功能。類似于計算機輔助設(shè)計(CAD)、計算機輔助制造(CAM),本文希望提出另外一個CAM,一個計算機輔助管理(Computer-Aided Management)的概念,本文認為類似的技術(shù)在電子商務(wù)行業(yè)已經(jīng)成熟應(yīng)用,將類似技術(shù)移植到企業(yè)管理中是可行的。技術(shù)本身不是問題,各行業(yè)的人,自己去了解新技術(shù)、理解新技術(shù),把新的技術(shù)與自身的實際工作需要相結(jié)合,來提出自己的期望、想法,這可能是本論文研究思路的一個啟發(fā)之處。
[Abstract]:Enterprise management can not be separated from communication, especially project management in R & D enterprises. Nowadays, with the globalization of society and the intensification of information, how to manage the communication of R & D teams so that the team can communicate more efficiently and create value more efficiently, Based on the practice of project management, this paper puts forward an idea that is different from the traditional communication management theory. This paper studies the communication situation of R & D team of M project in our company. This enterprise is a typical R & D enterprise with advanced R & D technology. The project development process is mature. The actual project team studied in this paper is a new product development team. The team is a relatively successful team. The team members have a high level of knowledge and R & D ability, and the actual product development is progressing smoothly. Team members cooperate closely, communicate closely, the communication management problem that the team faces is very difficult to solve with the traditional communication management theory, when the communication condition of the team member is already good, It is a feature of this paper that how to further explore the areas where the efficiency can continue to be improved, so that the whole team can complete the work more efficiently. This paper records and analyzes the communication among the local R & D members of the project team in detail. This paper summarizes the current communication efficiency among team members in Suzhou area of the project, and analyzes the practical reasons for the present situation, in order to improve the situation in a targeted way. This paper analyzes the results according to the working characteristics and communication situation of the team members. Based on the theory of data analysis technology and referring to the existing technologies in Internet and electronic commerce, this paper puts forward a solution to set up an intelligent information sharing platform in the enterprise, discusses its feasibility in theory, and describes the system frame diagram. Different from the traditional communication management theory, in the solution of this paper, Computer takes on more auxiliary functions. Similar to CAD, CAM, this paper wants to put forward the concept of another CAM, a computer-aided management (Computer-Aided Management). This paper holds that similar technologies have been mature and applied in the electronic commerce industry, and it is feasible to transplant similar technologies into enterprise management. Technology itself is not a problem. People in various industries are going to understand new technologies and understand new technologies themselves. Combining the new technology with its own practical work needs to put forward its own expectations and ideas, which may be an inspiration for the research ideas of this paper.
【學位授予單位】：南京大學
【學位級別】：碩士
【學位授予年份】：2015
【分類號】：F272.92;F49

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