【摘要】：隨著物流業(yè)在國民經(jīng)濟發(fā)展中所起支撐作用的加強,對物流服務(wù)供應(yīng)鏈的研究已成為供應(yīng)鏈領(lǐng)域?qū)W術(shù)研究的重要分支。順應(yīng)物流產(chǎn)業(yè)協(xié)同化和現(xiàn)代綜合化物流服務(wù)需求,在物流供需方及物流企業(yè)之間逐漸形成了一種資源整合,實現(xiàn)供應(yīng)鏈上下游集成化運作的協(xié)同共生型現(xiàn)代物流服務(wù)運作模式。物流服務(wù)供應(yīng)鏈運作模式是實現(xiàn)社會資源整合和物流產(chǎn)業(yè)可持續(xù)發(fā)展的重要手段,它為制造業(yè)與物流業(yè)的有機融合提供了切實可行的方式。目前關(guān)于物流服務(wù)供應(yīng)鏈的研究還沒有形成成熟的體系,迫切需要基礎(chǔ)理論性研究以指導(dǎo)實踐運作。本研究在現(xiàn)有理論和實踐經(jīng)驗的基礎(chǔ)上,基于產(chǎn)品服務(wù)系統(tǒng)(PSS)理念,對物流服務(wù)供應(yīng)鏈的結(jié)構(gòu)模式進行了理論研究。在歸納和總結(jié)有關(guān)物流服務(wù)供應(yīng)鏈的定義和基本結(jié)構(gòu)的文獻的基礎(chǔ)上,指出現(xiàn)有研究的不足,并以物流服務(wù)供應(yīng)鏈集成商為核心,以產(chǎn)品服務(wù)商→物流服務(wù)集成商→客戶為基本結(jié)構(gòu),構(gòu)建了一種新型的物流服務(wù)供應(yīng)鏈模式。這種物流服務(wù)供應(yīng)鏈模式通過物流服務(wù)供應(yīng)鏈集成商對物流、服務(wù)和銷售功能的集成,有效的降低了牛鞭效應(yīng),大大縮短了物流服務(wù)供應(yīng)鏈的長度,提高了鏈的緊密性。在新型物流服務(wù)供應(yīng)鏈實現(xiàn)的過程中,一個關(guān)鍵的環(huán)節(jié)是選擇合適的產(chǎn)品服務(wù)商。相比于傳統(tǒng)的供應(yīng)商,新型物流服務(wù)供應(yīng)鏈中的供應(yīng)商為產(chǎn)品服務(wù)商,本研究提出了新型物流服務(wù)供應(yīng)鏈模式下評價產(chǎn)品服務(wù)商的指標(biāo)體系,并結(jié)合熵值法和GF(灰色關(guān)聯(lián)、模糊評判)模型法,以五個候選供應(yīng)商為例,選擇出了合適的產(chǎn)品服務(wù)商。本研究為豐富物流服務(wù)供應(yīng)鏈模式庫以及其運行過程中的產(chǎn)品服務(wù)商選擇提供了必要的理論依據(jù)和數(shù)據(jù)支撐。具體而言,本研究對物流服務(wù)供應(yīng)鏈理論研究和實踐應(yīng)用的意義主要體現(xiàn)在兩個方面：一方面,目前還很少有將物流服務(wù)集成商作為供應(yīng)鏈的核心企業(yè)來建立物流服務(wù)供應(yīng)鏈的新模式。該研究引入了產(chǎn)品服務(wù)系統(tǒng)的理念,以物流服務(wù)集成商為核心,構(gòu)建了一種新型的物流服務(wù)供應(yīng)鏈模式。這將會豐富物流服務(wù)供應(yīng)鏈的模式庫,為物流服務(wù)供應(yīng)鏈的理論研究提供一定的借鑒意義。另一方面,為物流服務(wù)供應(yīng)鏈模式實現(xiàn)中的產(chǎn)品服務(wù)商選擇提供了實證支持。新型物流服務(wù)供應(yīng)鏈實現(xiàn)的一個很重要的前提條件就是選擇到合適的合作伙伴。本研究通過理論與案例分析對產(chǎn)品服務(wù)商選擇問題進行了研究,為物流企業(yè)實踐提供了一定的管理啟示。本研究的主要貢獻在于突破了物流與制造企業(yè)之間的界限,實現(xiàn)了物流服務(wù)向產(chǎn)品服務(wù)的延伸,為物流服務(wù)供應(yīng)鏈的構(gòu)建提供了新的思維和方法。這符合當(dāng)今物流業(yè)與制造業(yè)融合的大趨勢,符合物流業(yè)調(diào)整與規(guī)劃的時代要求。
[Abstract]:With the strengthening of logistics industry in the development of national economy, the research of logistics service supply chain has become an important branch of the academic research in the field of supply chain. In accordance with the logistics industry coordination and the modern integrated logistics service demand, a cooperative and symbiotic modern logistics service operation mode is gradually formed between the logistics supply side and the logistics enterprises, which realizes the integrated operation of upstream and downstream of supply chain. Logistics service supply chain operation mode is an important means to realize the integration of social resources and the sustainable development of logistics industry. It provides a feasible way for the organic integration of manufacturing and logistics industry. At present, the research on logistics service supply chain has not yet formed a mature system, which urgently needs basic theoretical research to guide practical operation. Based on the existing theoretical and practical experience and the concept of product service system (PSS), this paper makes a theoretical study on the structure of logistics service supply chain. On the basis of summarizing and summarizing the literature about the definition and basic structure of logistics service supply chain, this paper points out the deficiency of existing research, and takes logistics service supply chain integrator as the core. A new model of logistics service supply chain is constructed based on the basic structure of product service provider and logistics service integrator. The logistics service supply chain model can effectively reduce the bullwhip effect, shorten the length of the logistics service supply chain and improve the tightness of the chain through the integration of logistics service supply chain integrators to logistics, service and sales functions. In the process of realizing the new logistics service supply chain, a key link is to select the right product service provider. Compared with the traditional suppliers, the suppliers in the new-type logistics service supply chain are product service providers. In this study, the index system of evaluating the product service providers under the new logistics service supply chain model is proposed, and combined with the entropy method and GF (Grey correlation). Fuzzy judgment) model method, taking five candidate suppliers as an example, selected the appropriate product service provider. This study provides the necessary theoretical basis and data support for enriching the logistics service supply chain model library and the selection of product service providers during its operation. Specifically, the significance of this study to the theoretical research and practical application of logistics service supply chain is mainly reflected in two aspects: on the one hand, At present, there are few logistics service integrators as the core enterprises of the supply chain to establish a new model of logistics service supply chain. This paper introduces the concept of product service system and constructs a new logistics service supply chain model with logistics service integrator as the core. This will enrich the model library of logistics service supply chain and provide some reference for the theoretical research of logistics service supply chain. On the other hand, it provides empirical support for the choice of product service provider in the realization of logistics service supply chain mode. A very important prerequisite for the realization of new logistics service supply chain is to choose the right partner. This study studies the selection of product and service providers through theory and case analysis, which provides some management enlightenment for logistics enterprises. The main contribution of this study is to break through the boundary between logistics and manufacturing enterprises, realize the extension of logistics services to product services, and provide a new thinking and method for the construction of logistics service supply chain. This is in line with the current trend of integration of logistics and manufacturing industry, and meets the requirements of the times of logistics industry adjustment and planning.
【學(xué)位授予單位】：太原理工大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2015
【分類號】：F274;F252

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