【摘要】：隨著市場經濟的發(fā)展，企業(yè)之間的競爭日益激烈，單一的注重產品質量和服務的管理已不能滿足企業(yè)發(fā)展的需求。企業(yè)的經營活動涉及質量管理、環(huán)境管理、職業(yè)健康安全管理、人力資源管理、財務管理、信息管理等方方面面。企業(yè)的發(fā)展，不僅要考慮技術和產品，還要考慮企業(yè)對社會以及環(huán)境所帶來的外部效應；不僅要考慮股東利益，也要考慮社會公眾以及企業(yè)員工的利益。因此，越來越多的企業(yè)開始實施多種管理體系的認證，以完善其管理，提高自身的競爭優(yōu)勢。 北京送變電公司實施并認證了質量、環(huán)境、職業(yè)健康安全及測量管理體系。在對其認證管理體系的運行情況進行認真調研的基礎上，論文從質量管理運行、環(huán)境管理運行、職業(yè)健康安全管理運行以及測量管理運行四個方面進行了綜合評價。首先，說明了論文的選題背景、意義以及管理體系評價的研究現狀。然后，對各個管理管理體系進行了闡述，介紹了管理體系評價的方法和理論，并對北京送變電公司認證管理體系的運行情況作了詳細說明。最后，建立了評價北京送變電公司認證管理體系運行效果的模型，構建了評價指標體系，運用構建的評價模型對其進行了實證研究。評價結果表明，北京送變電公司認證管理體系的運行狀況為良，整體運行情況較好，但尚有改進的空間。針對該評價結果，，本文提出了五個意見。這為進一步完善北京送變電公司的管理，提高其管理水平提供了一定的參考。
[Abstract]:With the development of market economy, the competition between enterprises is becoming more and more fierce. The single management of product quality and service can not meet the needs of enterprise development. Business activities involve quality management, environmental management, occupational health and safety management, human resources management, financial management, information management and other aspects. The development of enterprises should not only consider technology and products, but also consider the external effects of enterprises on society and environment, not only consider the interests of shareholders, but also the interests of the public and employees. Therefore, more and more enterprises begin to implement the certification of various management systems in order to improve their management and enhance their own competitive advantage. Beijing Power Transmission Company has implemented and certified the quality, environment, occupational health, safety and measurement management system. On the basis of careful investigation of the operation of the certification management system, this paper makes a comprehensive evaluation from four aspects: the operation of quality management, the operation of environmental management, the operation of occupational health and safety management and the operation of measurement management. Firstly, the background, significance and research status of management system evaluation are explained. Then, the management system is expounded, the evaluation method and theory of management system are introduced, and the operation of the certification management system of Beijing Power Transmission and Transformation Company is explained in detail. Finally, the paper establishes a model to evaluate the running effect of the certification management system of Beijing Power Transmission and Transformation Company, constructs an evaluation index system, and makes an empirical study on it by using the established evaluation model. The evaluation results show that the operating condition of the certification management system of Beijing Power Transmission and Transformation Company is good and the overall operation condition is good but there is still room for improvement. In view of the evaluation results, this paper puts forward five suggestions. This provides a certain reference for further perfecting the management of Beijing Power Transmission and Transformation Company and improving its management level.
【學位授予單位】：華北電力大學
【學位級別】：碩士
【學位授予年份】：2013
【分類號】：F426.61

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本文編號：2315901