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省級電網(wǎng)企業(yè)卓越績效管理體系研究與應用

發(fā)布時間:2018-05-04 09:52

  本文選題:卓越績效管理 + 省級電力公司。 參考:《天津大學》2015年碩士論文


【摘要】:本文的主要目的在于討論卓越績效理論在省級電力公司中的應用。首先分析了績效管理的內(nèi)涵具體有員工績效管理和組織績效管理兩個類別。方法有圖尺度評價法、強制分布法、關鍵事件法、目標管理法、關鍵績效指標法、行為錨定法。它的發(fā)展經(jīng)歷了平均賞罰調(diào)劑階段、定性的“德勤能績”評價階段、定量化考核和目標考核階段、效管理支持企業(yè)戰(zhàn)略快速發(fā)展階段。其次,分析了卓越績效理論及其基本思想。核心是領導、戰(zhàn)略、顧客與市場、資源、過程管理、測量、分析與改善經(jīng)營結果。理念有質(zhì)量對組織績效的增值和貢獻,以顧客為中心的理念,系統(tǒng)思考和系統(tǒng)整合,重視組織文化的作用,堅持可持續(xù)快速發(fā)展的原則,組織和個人的學習,PDCA動態(tài)過程,組織對社會的責任;再次,分析了電力企業(yè)的用人體系的特點包括,從組織結構來講,電力企業(yè)普遍采用直線職能制,企業(yè)高管人員實行任命制,雇傭終身制。而在績效考核上碰到種種困難,包括企業(yè)內(nèi)部輪崗困難,分配平均主義,在一般人員的考核管理上,電力企業(yè)普遍未形成科學的管理制度。最后,以江蘇省為案例分析了卓越績效體系的作用。包括國際標準融合業(yè)務,創(chuàng)新評價方式,強化體系建設管控,創(chuàng)新導入方法,充分利用專業(yè)資源,構建評價體系。達到了以下效果:改善經(jīng)營業(yè)績,提升經(jīng)濟效益,履行社會責任,彰顯良好形象,踐行企業(yè)精神,統(tǒng)一員工理念,融合管理體系,推動改進提升,達成管理創(chuàng)新,助力推廣應用。
[Abstract]:The main purpose of this paper is to discuss the application of performance excellence theory in provincial power companies. Firstly, the connotation of performance management is analyzed, which includes two categories: employee performance management and organizational performance management. Methods there are graph scale evaluation method, mandatory distribution method, key event method, objective management method, key performance index method and behavior anchoring method. Its development has experienced the phase of average reward and punishment adjustment, the qualitative evaluation stage of "Deloitte and Touche performance", the stage of quantitative assessment and objective assessment, and the stage of effective management supporting the rapid development of enterprise strategy. Secondly, the theory of outstanding performance and its basic ideas are analyzed. The core is leadership, strategy, customer and market, resources, process management, measurement, analysis and improvement of business results. The concept has the value and contribution of quality to organizational performance, customer-centered concept, systematic thinking and systematic integration, attaching importance to the role of organizational culture, adhering to the principle of sustainable and rapid development, and learning from the dynamic process of PDCA for both organizations and individuals. Thirdly, the paper analyzes the characteristics of the employment system of electric power enterprises, including, from the perspective of organizational structure, the linear function system is widely used in power enterprises, the appointment system for senior executives and the lifetime employment system are adopted. However, there are many difficulties in the performance appraisal, including the difficulty of internal rotation, the distribution of equalitarianism, and the lack of scientific management system in general personnel assessment and management. Finally, the paper takes Jiangsu Province as a case to analyze the function of excellent performance system. It includes the integration of international standards, the innovation of evaluation methods, the strengthening of system management and control, the innovation of introducing methods, the full use of professional resources, and the construction of evaluation systems. To achieve the following results: improving business performance, enhancing economic efficiency, fulfilling social responsibility, showing a good image, practicing the spirit of enterprise, unifying staff concept, integrating management system, promoting improvement and upgrading, achieving management innovation, Help to popularize and apply.
【學位授予單位】:天津大學
【學位級別】:碩士
【學位授予年份】:2015
【分類號】:F426.61

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