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領(lǐng)導(dǎo)者有效管理“問(wèn)題下屬”的硬措施與軟手段

發(fā)布時(shí)間:2018-10-12 16:15
【摘要】:正"問(wèn)題下屬"的問(wèn)題主要表現(xiàn)在以下四個(gè)方面。一是工作態(tài)度消極,如在微信、QQ、公開(kāi)網(wǎng)頁(yè)等信息交流平臺(tái)上就工作方面的事情抱怨不斷、牢騷連篇,對(duì)待工作中的問(wèn)題常常推卸責(zé)任或消極等待,超出本職工作范圍的一律高高掛起、漠不關(guān)心。二是工作業(yè)績(jī)一直較差,如連續(xù)性地達(dá)不到業(yè)績(jī)目標(biāo)、服務(wù)對(duì)象的投訴率較高、浪費(fèi)原料等負(fù)面行為較多。三是與領(lǐng)導(dǎo)及同事的關(guān)系緊張,如經(jīng)常在上級(jí)領(lǐng)導(dǎo)面前詆毀他人、在同事面前造謠生事、很少
[Abstract]:The problems of "problem subordinates" are mainly manifested in the following four aspects. One is the negative attitude to work. For example, on WeChat, QQ, and other information exchange platforms, they complain and complain about work matters. They often shirk their responsibilities or wait passively to deal with problems at work. Those who are beyond the scope of their work are held aloof and indifferent. Second, the work performance has been poor, such as continuous failure to achieve performance goals, higher complaint rate of service objects, waste of raw materials and other negative behaviors. Third, the relationship with leaders and colleagues is tense, such as often in front of superiors to denigrate others, in front of colleagues to make a story, very few
【作者單位】: 羅定職業(yè)技術(shù)學(xué)院;
【分類(lèi)號(hào)】:C933
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本文編號(hào):2266770

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