本文關(guān)鍵詞： 銀行 績效管理 體系研究　出處：《河北工業(yè)大學(xué)》2012年碩士論文　論文類型：學(xué)位論文

【摘要】：21世紀(jì)的成功企業(yè)將是那些盡力開發(fā)、儲藏并平衡員工知識的組織。歐美一些國家是市場經(jīng)濟(jì)最發(fā)達(dá)的國家,同樣也是金融業(yè)最發(fā)達(dá)的國家,其在商業(yè)銀行的管理方面已經(jīng)形成了較為科學(xué)、完善、規(guī)范的管理體制、管理模式和管理方法。 本文首先介紹了國外商業(yè)銀行績效管理實踐與經(jīng)驗，進(jìn)而總結(jié)提煉出國外商業(yè)銀行績效管理的特點，，從中得到一些啟示。其次，論文簡要介紹了JS銀行河北分行的組織架構(gòu)及人力資源概況，重點分析了績效管理現(xiàn)狀以及存在的問題。通過實地觀察、面談、共同研討、文獻(xiàn)分析、調(diào)查問卷等多種方式方法，在對現(xiàn)狀進(jìn)行深刻分析的基礎(chǔ)上，結(jié)合JS銀行河北分行的實際，提出了績效管理的政策框架，從管理理念、管理過程、目標(biāo)體系、評價標(biāo)準(zhǔn)、管理角色從及工具模板等六個方面進(jìn)行了統(tǒng)一。最后，論文重點闡述了JS銀行河北分行績效管理體系設(shè)計方案，包括指導(dǎo)思想、組織與分工、績效目標(biāo)與計劃、績效溝通與指導(dǎo)、績效考核與反饋以及考核結(jié)果應(yīng)用，為下一步具體實施提供了奠定了基礎(chǔ)。 建立基于戰(zhàn)略的績效管理體系，是組織者的需要，保障各級組織機(jī)構(gòu)經(jīng)營目標(biāo)實現(xiàn)和整體業(yè)績提高，對于保持企業(yè)的競爭力和可持續(xù)發(fā)展有重要的意義；是管理者的需要，確保所屬員工的工作行為和勞力方向與組織目標(biāo)保持一致，有利于員工形成績效合作伙伴關(guān)系，最終提高所管轄團(tuán)隊的整體績效；是員工的需要，可以清晰了解自己的工作目標(biāo)，獲得上級在工作中的更多指導(dǎo)，通過績效反饋認(rèn)識自己的優(yōu)勢和不足并找到有效的改進(jìn)辦法，以此實現(xiàn)能力提升，最終促進(jìn)自身職業(yè)生涯的長遠(yuǎn)發(fā)展。
[Abstract]:In 21th century, successful companies will be organizations that try to develop, store and balance the knowledge of their employees. Some countries in Europe and the United States are among the most developed in the market economy and the most developed in the financial sector. It has formed a more scientific, perfect and standardized management system, management model and management methods in the management of commercial banks. This paper first introduces the performance management practices and experiences of foreign commercial banks, and then summarizes the characteristics of performance management of foreign commercial banks, and gets some enlightenment. The paper briefly introduces the organizational structure and human resources of JS Bank Hebei Branch, focusing on the performance management status and existing problems. Through field observation, interviews, joint discussion, literature analysis. Questionnaire and other methods, on the basis of in-depth analysis of the current situation, combined with the reality of JS Bank Hebei Branch, proposed a performance management policy framework, from the management concept, management process, objective system. Evaluation standard, management role from six aspects of the unified tool template. Finally, the paper focuses on the JS Hebei Branch performance management system design, including the guiding ideology, organization and division of labor. Performance goals and plans, performance communication and guidance, performance appraisal and feedback, and the application of evaluation results lay the foundation for further implementation. The establishment of a strategic performance management system is the need of the organizers. It is of great significance to maintain the competitiveness and sustainable development of enterprises by ensuring the realization of the management objectives and the improvement of the overall performance of the organizations at all levels. It is the need of managers to ensure that the work behavior and labor direction of their employees are consistent with the organizational goals, which is conducive to the formation of performance partnership and ultimately improve the overall performance of the team under their control; Is the needs of the staff, can clearly understand their work goals, to obtain more guidance in the work of superiors, through performance feedback to understand their strengths and weaknesses and find effective ways to improve. In order to achieve the ability to improve, and ultimately promote their own long-term career development.
【學(xué)位授予單位】：河北工業(yè)大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2012
【分類號】：F272.92;F832.33

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