【摘要】：產(chǎn)品認(rèn)知摩擦是指由于認(rèn)知差異導(dǎo)致的使用障礙。隨著產(chǎn)品功能高度的集成化以及設(shè)計(jì)人員與消費(fèi)者認(rèn)知角度的多樣化，此類(lèi)使用障礙更加復(fù)雜，，并導(dǎo)致認(rèn)知摩擦的產(chǎn)生。手持測(cè)量設(shè)備使用中的認(rèn)知摩擦，不僅影響操作人員的測(cè)量結(jié)果，還可能對(duì)后續(xù)分析產(chǎn)生影響,造成經(jīng)濟(jì)損失，因此應(yīng)當(dāng)對(duì)此進(jìn)行深入和細(xì)致的研究。 本文主要以認(rèn)知心理學(xué)和產(chǎn)品語(yǔ)義學(xué)為理論基礎(chǔ)，對(duì)產(chǎn)品中存在的認(rèn)知摩擦進(jìn)行調(diào)查，對(duì)手持測(cè)量設(shè)備的認(rèn)知摩擦成因及相應(yīng)解決方案進(jìn)行了深入研究分析，使手持測(cè)量設(shè)備的操控性、安全性、舒適性等方面更加適應(yīng)測(cè)量人員和一般消費(fèi)者的使用。首先，筆者運(yùn)用認(rèn)知心理學(xué)的原理，分析了人類(lèi)辨認(rèn)和感知外界視覺(jué)刺激的過(guò)程，找到了認(rèn)知摩擦形成的心理理論基礎(chǔ)。其次，通過(guò)產(chǎn)品語(yǔ)義學(xué)理論，分析知覺(jué)所產(chǎn)生的心理聯(lián)想過(guò)程，找到認(rèn)知摩擦的形成原因。然后，以認(rèn)知摩擦為切入點(diǎn)，運(yùn)用感性工程學(xué)中的形態(tài)分析法和語(yǔ)意差分法對(duì)其形態(tài)設(shè)計(jì)進(jìn)行線性回歸分析建立模型，并對(duì)產(chǎn)品造型進(jìn)行語(yǔ)意的預(yù)測(cè)和驗(yàn)證。最后，以電子照度計(jì)為例進(jìn)行設(shè)計(jì)實(shí)踐，將模型預(yù)測(cè)數(shù)據(jù)進(jìn)行比對(duì)，并針對(duì)數(shù)值差異（認(rèn)知摩擦）較大的部分進(jìn)行修改，達(dá)到在設(shè)計(jì)階段降低測(cè)量設(shè)備的認(rèn)知摩擦和提升用戶使用體驗(yàn)的最終目標(biāo)。 通過(guò)對(duì)手持測(cè)量設(shè)備的認(rèn)知摩擦研究，從而改善用戶的使用體驗(yàn)，對(duì)測(cè)量人員的監(jiān)測(cè)工作和一般消費(fèi)者的使用具有不可忽視的積極意義：有效降低了用戶在使用產(chǎn)品時(shí)的認(rèn)知摩擦，并可以降低使用者的不適、錯(cuò)誤操作概率，還能提高他們的工作效率，并給予用戶優(yōu)秀的使用體驗(yàn)，使他們?cè)诹己玫臏y(cè)量狀態(tài)下進(jìn)行工作。這些對(duì)于測(cè)量人員和一般消費(fèi)者都有非常積極的意義。
[Abstract]:Product cognitive friction refers to the use of barriers caused by cognitive differences. With the high integration of product functions and the diversification of cognitive angles between designers and consumers, these barriers are more complex and lead to cognitive friction. Cognitive friction in the use of hand-held measuring equipment not only affects the measurement results of operators, but also may have an impact on subsequent analysis, resulting in economic losses. Therefore, it should be deeply and meticulously studied. Based on the theory of cognitive psychology and product semantics, this paper investigates the cognitive friction existing in the products, and analyzes the causes of cognitive friction of handheld measuring devices and the corresponding solutions. Make handheld measuring equipment more suitable for the use of measuring personnel and general consumers in the aspects of control, safety, comfort and so on. Firstly, the author analyzes the process of recognizing and perceiving external visual stimuli by using the principle of cognitive psychology, and finds out the theoretical basis of cognitive friction. Secondly, through the theory of product semantics, this paper analyzes the process of psychological association produced by perception and finds out the cause of cognitive friction. Then, with cognitive friction as the breakthrough point, the morphological analysis method and semantic difference method in perceptual engineering are used to establish the model of linear regression analysis of its morphological design, and the product modeling is predicted and verified in terms of semantics. Finally, taking the electronic illuminance meter as an example, the model prediction data are compared and modified for the larger part of the numerical difference (cognitive friction). Achieve the ultimate goal of reducing cognitive friction and improving user experience in the design phase. By studying the cognitive friction of handheld measuring devices, we can improve the user's experience. It is of great significance to monitor the work of surveyors and the use of consumers in general: it can effectively reduce the cognitive friction of users in the use of products, and can reduce the discomfort of users and the probability of wrong operation. It can also improve their working efficiency, and give users a good use experience, so that they work in a good state of measurement. These are very positive for surveyors and consumers in general.
【學(xué)位授予單位】：河北工業(yè)大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2014
【分類(lèi)號(hào)】：TB472

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