【摘要】：本文通過以三星的成功案例以及A公司高級(jí)行政助理所總管的戰(zhàn)略決策參謀機(jī)構(gòu)秘書室進(jìn)行嘗試性參謀的失敗案例進(jìn)行對(duì)比分析,結(jié)合國(guó)內(nèi)成功的民營(yíng)企業(yè)之經(jīng)驗(yàn),討論當(dāng)前民營(yíng)企業(yè)高級(jí)行政助理在履行輔助戰(zhàn)略決策的職能中遇到的問題,尋找在市場(chǎng)經(jīng)濟(jì)的環(huán)境下,民營(yíng)企業(yè)高級(jí)行政助理在企業(yè)戰(zhàn)略制定中的參謀思維模式,以探討高級(jí)行政助理在工作中如何真正起到參謀作用,為企業(yè)最高決策者提供有效的決策依據(jù)。論文努力站在戰(zhàn)略發(fā)展的高度縱覽全局,透視個(gè)案,運(yùn)用秘書學(xué)、管理學(xué)等原理分析問題,深度挖掘當(dāng)今中國(guó)民營(yíng)企業(yè)高級(jí)行政助理難以參與戰(zhàn)略決策的主要原因:領(lǐng)導(dǎo)沒有重視高級(jí)行政助理參與戰(zhàn)略決策的職能,高級(jí)行政助理參與戰(zhàn)略決策缺少組織支撐和流程保證,職能界定缺失和個(gè)人戰(zhàn)略決策參謀意識(shí)不足,以及能力嚴(yán)重缺乏。針對(duì)存在的問題,本文提出了具有實(shí)際操作意義的對(duì)策:領(lǐng)導(dǎo)意識(shí)方面,最高經(jīng)營(yíng)者需要對(duì)輔助戰(zhàn)略決策有強(qiáng)烈的需求;行政級(jí)別方面,高級(jí)行政助理需要與各事業(yè)部或業(yè)務(wù)模塊負(fù)責(zé)人的級(jí)別同等;權(quán)力范圍方面,高級(jí)行政助理除了需要掌握戰(zhàn)略方向指導(dǎo)權(quán)以外,還需要掌握具有對(duì)各事業(yè)部或各業(yè)務(wù)模塊具有牽制性作用的權(quán)力;組織關(guān)系方面,高級(jí)行政助理所負(fù)責(zé)的秘書室,在戰(zhàn)略層面需要與各事業(yè)部構(gòu)成上下指導(dǎo)的關(guān)系;組織結(jié)構(gòu)方面,高級(jí)行政助理所負(fù)責(zé)的秘書室應(yīng)該增加專門的戰(zhàn)略決策研究機(jī)構(gòu);職能界定方面,企業(yè)應(yīng)該明確高級(jí)行政助理具有輔助總經(jīng)理進(jìn)行戰(zhàn)略決策的職能;工作流程方面,高級(jí)行政助理需要掌握有效履行參謀職能的七大工作步驟;人員能力方面,高級(jí)行政助理輔助戰(zhàn)略決策必須具備完善的知識(shí)結(jié)構(gòu)以及素質(zhì)能力。
[Abstract]:This paper makes a comparative analysis of the successful cases of Samsung and the secretarial department of the strategic decision-making staff of the Senior Administrative Assistant Institute of A Company, and combines the experience of the successful private enterprises in China. This paper discusses the problems encountered by senior administrative assistants of private enterprises in performing the functions of supporting strategic decision, and finds out the mode of thinking of senior administrative assistants of private enterprises in the formulation of enterprise strategy under the environment of market economy. In order to probe into how the senior administrative assistant really plays the role of staff in the work, and provides the effective decision basis for the highest decision maker of the enterprise. The paper tries hard to view the overall situation from the height of strategic development, perspective individual cases, apply the principles of secretarial studies, management and other principles to analyze problems. The main reasons why senior administrative assistants in private enterprises in China are difficult to participate in strategic decisions are that leaders do not attach importance to the functions of senior administrative assistants in strategic decision-making. The senior administrative assistant is lack of organizational support and process assurance in strategic decision making, lack of function definition, lack of personal strategic decision advice consciousness, and serious lack of ability. In view of the existing problems, this paper puts forward some practical countermeasures: in the aspect of leadership consciousness, the top managers need to have a strong demand for auxiliary strategic decisions; At the administrative level, the Senior Administrative Assistant is required to be at the same level as the head of the various divisions or business modules; In terms of the scope of authority, the Senior Administrative Assistant, in addition to the need for strategic direction guidance, also needs to have the authority to have a restraining effect on the various business departments or business modules; Organizational relations, the senior administrative assistant responsible for the secretarial office, in the strategic level need to form a relationship with the departments up and down the guidance; In terms of organizational structure, the secretarial department of senior administrative assistant should increase special strategic decision-making research institutions, and the enterprise should clearly define that senior administrative assistant has the function of assisting the general manager in strategic decision-making. In the aspect of work flow, senior administrative assistant needs to master the seven working steps to perform the staff function effectively, and the senior administrative assistant must have perfect knowledge structure and quality ability in terms of personnel ability.
【學(xué)位授予單位】：暨南大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2015
【分類號(hào)】：C931.46

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