【摘要】：獨立學院是指經(jīng)國家公立大學申請，由國家機構(gòu)以外的社會組織或個人出資舉辦的高等學校。它是我國高等教育大眾化進程中所催生的一種新興辦學形式，是我國高等教育的有效補充成分。獨立學院不享受國家財政經(jīng)費補貼，所有經(jīng)費來源依靠出資的組織或個人、或是慈善捐贈以及學費收入。在這樣的背景下，生源多，則學院興；生源少，則學院亡。而教學質(zhì)量的高低則影響著生源的多少。因此，教學質(zhì)量的高低影響著獨立學院的生死存亡。教學管理水平是直接影響教學質(zhì)量的重要因素。而作為最基層的教學管理執(zhí)行者——教學秘書，在教學管理中占有舉足輕重的地位。 在職業(yè)倦怠的研究領域，，以“教師”和“秘書”兩類職業(yè)為研究對象的居多，這兩類職業(yè)有一個共性，都是典型的助人職業(yè)。而教學秘書兼有教師和秘書的兩類職業(yè)特點，服務于領導，服務于教師，服務于學生，高強度的工作和不盡公平的回報，長此以往，必然導致教學秘書的職業(yè)倦怠。 職業(yè)倦怠的產(chǎn)生，對教學秘書自身及獨立學院教學的管理運作，都會帶來消極的影響。本文通過采用文獻研究法、問卷調(diào)查法和個案訪談法等研究方法，對獨立學院教學秘書職業(yè)倦怠的表現(xiàn)形式、產(chǎn)生的原因進行研究分析，針對教學秘書的職業(yè)特點，從個體、學校、社會認識和國家政策等層面探討獨立學院教學秘書職業(yè)倦怠的干預對策。 第一章：引言。闡明問題的提出，研究的目的和意義。文章采用的研究方法和研究思路。從自身的角度指出論文研究的不足之處。 第二章：高校獨立學院教學秘書職業(yè)倦怠的相關理論。對“獨立學院”、“教學秘書”等概念作出清晰的界定。梳理有關職業(yè)倦怠研究的理論、國內(nèi)外研究現(xiàn)狀及研究成果。 第三章：對三所獨立學院教學秘書職業(yè)倦怠的現(xiàn)狀研究。本文前期對三所獨立學院共143名教學秘書進行問卷調(diào)查，12名教學秘書進行個案訪談，得出相關的數(shù)據(jù)，在情感衰竭、去個性化和低個人成就感三個維度中進行分析，得出職業(yè)倦怠的程度。 第四章：獨立學院教學秘書職業(yè)倦怠的原因分析。從職業(yè)自身的特點、個體因素以及組織和制度的因素三個方面剖析教學秘書職業(yè)倦怠產(chǎn)生的原因。通過原因分析，提高人們對此問題的認識，讓相關管理者加以重視，同時也為問題的解決提供原始的依據(jù)。 第五章：獨立學院教學秘書職業(yè)倦怠的干預對策。根據(jù)職業(yè)倦怠產(chǎn)生的原因，對癥下藥，通過三個層面提出對策建議。教學秘書要擺正自我，積極適應職業(yè)要求；學校要提高人文關懷度，使其產(chǎn)生歸屬感；加強獨立學院在社會上的宣傳力度，創(chuàng)建品牌效應，使社會對教學秘書職業(yè)有更深刻的了解，進一步得到社會的理解與支持。
[Abstract]:An independent college is an institution of higher learning funded by a social organization or individual outside a state institution, as applied by a public university. It is a new form of running a school in the process of popularization of higher education in our country, and it is an effective supplementary component of higher education in our country. Independent colleges do not receive state financial subsidies, all sources of funding depend on funded organizations or individuals, or charitable donations and tuition income. In such a background, more students, college prosperity; fewer students, the college died. The quality of teaching affects the number of students. Therefore, the quality of teaching affects the survival of independent colleges. The level of teaching management is an important factor directly affecting the quality of teaching. As the most basic executive of teaching management, teaching secretary plays an important role in teaching management. In the field of job burnout, most of them are teachers and secretaries. The teaching secretary has two kinds of professional characteristics of teacher and secretary, serving leadership, serving teachers, serving students, high intensity of work and unfair return. In the long run, it will inevitably lead to job burnout of teaching secretaries. The emergence of job burnout has a negative impact on the teaching secretary himself and the teaching management of independent colleges. By using the methods of literature research, questionnaire investigation and case interview, this paper studies and analyzes the manifestation and causes of the burnout of teaching secretaries in independent colleges. According to the professional characteristics of teaching secretaries, this paper analyzes the characteristics of teaching secretaries from the individual. This paper probes into the intervention countermeasures of the burnout of teaching secretary in independent college from the aspects of school, social understanding and national policy. Chapter one: introduction. The purpose and significance of the research are expounded. This article adopts the research method and the research thought. From its own point of view, the paper points out the shortcomings of the research. Chapter two: the theory of job burnout of teaching secretary in independent college. The concepts of "independent college" and "teaching secretary" are clearly defined. Combing the theory of job burnout research, domestic and foreign research status and research results. Chapter three: the present situation of job burnout of teaching secretaries in three independent colleges. In the early part of this paper, 143 teaching secretaries in three independent colleges were investigated, 12 teaching secretaries were interviewed, and the relevant data were obtained, which were analyzed in the three dimensions of emotional exhaustion, depersonalization and low personal accomplishment. Get the degree of job burnout. Chapter four: analysis of the cause of burnout of teaching secretary in independent college. This paper analyzes the causes of the burnout of teaching secretary from three aspects: the characteristics of the profession, the individual factors and the organizational and institutional factors. Through the cause analysis, we can improve people's understanding of the problem, let the relevant managers pay attention to it, and provide the original basis for solving the problem at the same time. The fifth chapter: the intervention countermeasure of teaching secretary's job burnout in independent college. According to the causes of job burnout, this paper puts forward the countermeasures and suggestions through three levels. The teaching secretary should straighten himself out and adapt to the professional requirement actively, and the school should improve the humanistic care degree and make it have a sense of belonging. Strengthen the propaganda of independent college in the society, create brand effect, make the society have a deeper understanding of the teaching secretary profession, and get further understanding and support from the society.
【學位授予單位】：吉林大學
【學位級別】：碩士
【學位授予年份】：2013
【分類號】：G647.2;C931.46

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