【摘要】：本文基于復(fù)雜系統(tǒng)理論、協(xié)同論和博弈論，，在對復(fù)雜建設(shè)工程項目系統(tǒng)復(fù)雜性分析的基礎(chǔ)上，從三個方面研究了復(fù)雜建設(shè)工程項目中主要參與方的協(xié)同管理機(jī)制與方法：一是如何消除主要參與方之間的目標(biāo)差異，實現(xiàn)目標(biāo)協(xié)同優(yōu)化；二是如何構(gòu)建有利于協(xié)同管理的協(xié)同文化，降低主要參與方組織文化差異對協(xié)同管理的不利影響；三是如何實現(xiàn)項目信息協(xié)同和有效溝通，降低信息交流與溝通障礙對項目協(xié)同管理的不利影響。本論文主要有以下五個創(chuàng)新性研究成果： 1.基于復(fù)雜系統(tǒng)理論，揭示出基于自身利益的目標(biāo)差異、基于不同信念與價值觀的組織文化差異和信息交流與溝通不暢是影響協(xié)同管理的三大關(guān)鍵因素，從而創(chuàng)新性地提出目標(biāo)一致性、協(xié)同文化、信息共享是建設(shè)工程項目協(xié)同管理系統(tǒng)的三個序參量； 2.從社會學(xué)、心理學(xué)、組織行為學(xué)視角，創(chuàng)新性地揭示了業(yè)主、設(shè)計、監(jiān)理、承包商四大主要參與方的動機(jī)、期望及關(guān)注的目標(biāo)優(yōu)先排序，建立了業(yè)主成本與工期目標(biāo)協(xié)同優(yōu)化模型、承包商成本與工期目標(biāo)協(xié)同優(yōu)化模型，并基于博弈論，構(gòu)建了業(yè)主與承包商在工期目標(biāo)上的博弈優(yōu)化模型； 3.揭示了組織文化中影響協(xié)同管理的關(guān)鍵因素及影響機(jī)理，提出了協(xié)同管理環(huán)境下的協(xié)同文化核心價值觀及協(xié)同文化構(gòu)建機(jī)制； 4.揭示了信息協(xié)同與有效溝通對項目管理協(xié)同的影響，基于計算機(jī)和信息技術(shù)，提出建設(shè)工程信息模型(BIM)、多維CAD、項目信息門戶(PIP)是實現(xiàn)項目信息協(xié)同的重要技術(shù)與工具，分析研究了溝通障礙、有效溝通特征及開發(fā)有效溝通的技能； 5.通過實證研究，揭示了目前我國建設(shè)工程項目主要參與方間協(xié)同水平、部門間協(xié)同水平、人際關(guān)系水平、等級觀念、管理風(fēng)格、信息交流與溝通水平狀況及主要參與方間沖突原因，應(yīng)用多元統(tǒng)計方法驗證了部門協(xié)同、人際關(guān)系、等級觀念、管理風(fēng)格、信息交流與溝通與參與方間協(xié)同水平與沖突水平的典型相關(guān)性。
[Abstract]:Based on complex system theory, coordination theory and game theory, this paper analyzes the complexity of complex construction project system. This paper studies the cooperative management mechanism and methods of the main participants in complex construction projects from three aspects: first, how to eliminate the differences between the main participants and achieve the goal coordination optimization; The second is how to build a collaborative culture that is conducive to collaborative management, and how to reduce the negative impact of the main participants' organizational cultural differences on collaborative management; third, how to achieve project information synergy and effective communication. Reduce the negative impact of information exchange and communication barriers on collaborative project management. This paper has the following five innovative research results: 1. Based on the theory of complex system, the differences of goals based on self-interest, differences of organizational culture based on different beliefs and values, and poor information exchange and communication are the three key factors that affect collaborative management. Therefore, three order parameters of construction project collaborative management system are proposed innovatively: goal consistency, cooperative culture and information sharing. 2. From the perspective of sociology, psychology and organizational behavior, this paper innovatively reveals the motivations, expectations and priorities of the four major participants, namely, the owner, the design, the supervision, and the contractor. Based on the game theory, the cooperative optimization model of the cost and duration objectives of the employer and the contractor is established, and the game optimization model between the owner and the contractor on the target of the construction period is constructed. 3. This paper reveals the key factors and influencing mechanism of collaborative management in organizational culture, and puts forward the core values of collaborative culture and the construction mechanism of collaborative culture under collaborative management environment. 4. This paper reveals the influence of information collaboration and effective communication on project management collaboration. Based on computer and information technology, this paper puts forward the construction engineering information model (BIM), multidimensional CAD, and the project information portal (PIP) is an important technology and tool to realize project information collaboration. Analysis of communication barriers, effective communication characteristics and development of effective communication skills; 5. Through the empirical research, this paper reveals the level of coordination among the main participants, the level of inter-departmental coordination, the level of interpersonal relationship, the concept of hierarchy, and the management style of construction projects in China. The level of information exchange and communication and the causes of conflicts among the main participants were verified by using multivariate statistical methods, such as department cooperation, interpersonal relationship, hierarchical concept, management style, etc. The typical correlation between the level of information exchange and communication and the level of synergy between participants and the level of conflict.
【學(xué)位授予單位】：天津大學(xué)
【學(xué)位級別】：博士
【學(xué)位授予年份】：2014
【分類號】：TU71

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