本文選題：員工滿意度 + 調(diào)查問卷�。� 參考：《廣西大學(xué)》2017年碩士論文

【摘要】：當(dāng)前經(jīng)濟(jì)的不斷發(fā)展,催生了各個(gè)行業(yè)的不斷變革。與此同時(shí),導(dǎo)致了傳統(tǒng)產(chǎn)業(yè)發(fā)展的滯后,傳統(tǒng)產(chǎn)業(yè)若想改變它的發(fā)展現(xiàn)狀,則需要對(duì)其組織結(jié)構(gòu)進(jìn)行相應(yīng)的調(diào)整并不斷更新產(chǎn)品。而對(duì)于現(xiàn)代企業(yè)管理來說,員工滿意度的管理成為其重要的內(nèi)容,員工是企業(yè)產(chǎn)品的生產(chǎn)者和服務(wù)價(jià)值創(chuàng)造者,人力資本在企業(yè)管理中起著重要的作用,對(duì)人才的選拔成為企業(yè)發(fā)展的決定性因素�？墒�,國(guó)內(nèi)企業(yè)對(duì)員工滿意度調(diào)查重視遠(yuǎn)遠(yuǎn)不如國(guó)外企業(yè),調(diào)查方式也很多在初級(jí)的層次上。近年來,有些企業(yè)對(duì)員工滿意度的關(guān)注不夠,沒有及時(shí)體察員工的工作感受,滿足員工的訴求,不重視與員工的交流。從而削弱了員工的工作積極性,造成了人才的流失和發(fā)展緩慢的狀態(tài)。對(duì)此,企業(yè)應(yīng)該重視與員工的交流,多傾聽員工的呼聲,積極處理員工的提出的問題。這樣才能全面激發(fā)員工的斗志,為企業(yè)創(chuàng)造更好的效益。這就需要讓員工在工作中有較為滿意的感覺。因此,在此背景下,企業(yè)需對(duì)員工在工作中的滿意度進(jìn)行調(diào)查研究。筆者調(diào)查研究了SG公司員工在工作中的滿意度,本文對(duì)此做了說明,提出了員工在工作中存在的一些問題,并對(duì)如何提高員工的工作熱情做了相關(guān)研究,以提高競(jìng)爭(zhēng)力。SG公司是我國(guó)最早從事石油化工和醫(yī)藥工程設(shè)計(jì)等項(xiàng)目的大型公司,已經(jīng)有著超過半個(gè)世紀(jì)的歷史。本文以SG公司為研究對(duì)象,通過研究該員工滿意情況,了解員工對(duì)企業(yè)的看法和態(tài)度。論文從員工滿意度相關(guān)文獻(xiàn)收集和整理入手,了解國(guó)內(nèi)外員工滿意度現(xiàn)狀及分析方法;通過問卷調(diào)查法對(duì)對(duì)SG公司員工滿意度進(jìn)行實(shí)證研究,分析影響SG公司員工滿意度的因素,最后有針對(duì)地提出提升SG公司員工滿意度的對(duì)策和措施。本文共進(jìn)行了 303份問卷調(diào)查,其中有效問卷有298份,這些調(diào)查問卷統(tǒng)計(jì)了一些數(shù)據(jù),從中得出影響SG公司員工滿意的主要因素是對(duì)自身工作的提升,尤其是指工資待遇和福利方面。要提升SG公司員工滿意度,應(yīng)從員工的薪酬福利、個(gè)人發(fā)展機(jī)會(huì)與單位的發(fā)展前景等方面入手。主要的對(duì)策有:第一、加強(qiáng)溝通和技能培訓(xùn),學(xué)會(huì)發(fā)掘每個(gè)員工的作用和潛能,從員工身上汲取資源。其次,大力提升公司的競(jìng)爭(zhēng)力和管理水平,規(guī)范規(guī)章制度。第三、提高職工工資福利待遇,使公司在人才競(jìng)爭(zhēng)中立于不敗之地。
[Abstract]:With the development of economy, various industries have been transformed. At the same time, it leads to the lag of the development of traditional industry. If the traditional industry wants to change its current situation, it needs to adjust its organizational structure and update its products. For modern enterprise management, the management of employee satisfaction has become an important content. Employees are producers of enterprise products and creators of service value, and human capital plays an important role in enterprise management. The selection of talents has become a decisive factor in the development of enterprises. However, domestic enterprises pay less attention to employee satisfaction survey than foreign enterprises, and many of the survey methods are at the primary level. In recent years, some enterprises pay less attention to employee satisfaction, fail to observe the working feeling of employees in time, satisfy the demands of employees, and do not attach importance to communication with employees. Thus weakening the enthusiasm of the staff, resulting in the brain drain and slow development state. Therefore, the enterprise should pay attention to the communication with the staff, listen to the voice of the staff, and actively deal with the problems raised by the staff. Only in this way can the fighting spirit of the staff be stimulated comprehensively and better benefit be created for the enterprise. This requires that employees feel more satisfied at work. Therefore, under this background, the enterprise needs to carry on the investigation and research to the employee's satisfaction in the work. The author investigates and studies the satisfaction degree of the employees in the SG Company, this paper explains this, puts forward some problems existing in the work of the staff, and makes the related research on how to improve the enthusiasm of the staff. In order to improve its competitiveness, SG Company is the first large company engaged in petrochemical and pharmaceutical engineering design projects in China, which has a history of more than half a century. In this paper, SG Company as the research object, through the study of employee satisfaction, to understand the employee's views and attitudes towards the enterprise. This paper starts with the collection and collation of relevant documents on employee satisfaction, understands the status quo and analysis methods of employee satisfaction at home and abroad, and makes an empirical study on employee satisfaction of SG Company through questionnaire survey. This paper analyzes the factors that affect the employee satisfaction of SG Company, and finally puts forward the countermeasures and measures to improve the employee satisfaction of SG Company. A total of 303 questionnaires were conducted in this paper, of which 298 were valid. Some data were collected from these questionnaires. It was concluded that the main factor affecting the satisfaction of SG employees was the improvement of their own work. In particular, it refers to wages, benefits and benefits. In order to improve the employee satisfaction of SG Company, we should start with the employee's salary and welfare, personal development opportunity and the development prospect of the unit and so on. The main countermeasures are: first, strengthen communication and skills training, learn to explore the role and potential of each employee, and draw resources from the staff. Second, vigorously improve the company's competitiveness and management level, standardize the rules and regulations. Third, improve the wages and benefits of employees, so that the company in the talent competition in an invincible position.
【學(xué)位授予單位】：廣西大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2017
【分類號(hào)】：F272.92;F426.92

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