【摘要】：電子商務(wù)按照對(duì)計(jì)算機(jī)網(wǎng)絡(luò)依賴程度的不同，可以分為完全的電子商務(wù)和不完全的電子商務(wù)。不完全的電子商務(wù)技術(shù)含量比較低，與傳統(tǒng)有形商品交易的區(qū)別主要是合同形式的問(wèn)題，因此可以在傳統(tǒng)法律框架內(nèi)得到解決。隨著科技的發(fā)展和研究的深入，從合同締約階段到履行完畢的全過(guò)程都借助于計(jì)算機(jī)網(wǎng)絡(luò)的完全的電子商務(wù)大量涌現(xiàn)，其所要面臨的問(wèn)題比不完全的電子商務(wù)更多更復(fù)雜，消費(fèi)者權(quán)益受到各種顯性或隱性侵犯的可能性也越來(lái)越大。本文即選取計(jì)算機(jī)軟件在網(wǎng)絡(luò)上有償下載這一典型的完全電子商務(wù)類型，以對(duì)消費(fèi)者一方主體的保護(hù)為側(cè)重點(diǎn)，通過(guò)對(duì)一些具體環(huán)節(jié)的剖析，試圖借助于技術(shù)手段和法律手段的結(jié)合，為網(wǎng)絡(luò)時(shí)代消費(fèi)者自我保護(hù)措施的加強(qiáng)和消費(fèi)者立法的完善途徑做初步的探討。 法律關(guān)系尤其是法律關(guān)系的主體是部門法具體制度設(shè)計(jì)的基礎(chǔ)。以法律關(guān)系的界定為主線，全文的主體部分包括引言和正文。正文分為四章，分別對(duì)計(jì)算機(jī)軟件有償下載的交易環(huán)境、傳統(tǒng)民商法對(duì)計(jì)算機(jī)軟件交易秩序的維護(hù)、消費(fèi)者依據(jù)以上環(huán)節(jié)實(shí)現(xiàn)自我保護(hù)的途徑以及相關(guān)立法在電子商務(wù)形勢(shì)下的必要反應(yīng)作出論述。正文前三章各分為三節(jié)。 第一章主要是對(duì)論文的標(biāo)題進(jìn)行簡(jiǎn)單的解釋。其內(nèi)容是對(duì)電子商務(wù)條件下消費(fèi)者權(quán)利保護(hù)出現(xiàn)的新問(wèn)題進(jìn)行歸納，，論述計(jì)算機(jī)軟件下載的特殊性、有償下載及消費(fèi)者概念的問(wèn)題。 第二章是結(jié)合計(jì)算機(jī)軟件網(wǎng)上交易過(guò)程中的具體環(huán)節(jié)，從與之相關(guān)的物權(quán)法、合同法和人身權(quán)法入手，對(duì)這些問(wèn)題的現(xiàn)象和實(shí)質(zhì)進(jìn)行分析，論述傳統(tǒng)部門法對(duì)這些具體環(huán)節(jié)予以調(diào)整的必要性和可能性，以及進(jìn)一步完善和細(xì)化的方向。 電子商務(wù)的復(fù)雜環(huán)節(jié)對(duì)立法的面面俱到提出要求。同時(shí)，電子商務(wù)技術(shù)的日新月異又使得立法滯后性的特征愈益突出。因此，電子商務(wù)的立法倡導(dǎo)指導(dǎo)性規(guī)范和行業(yè)自律相結(jié)合。適應(yīng)這一發(fā)展趨勢(shì)，第三章系統(tǒng)闡述了消費(fèi)者在電子商務(wù)(主要是B2C)活動(dòng)中實(shí)現(xiàn)自我保護(hù)的方法，包括了解相關(guān)信息、保障交易安全以及救濟(jì)手段等等。 第四章作為論文的結(jié)尾，要做到在得出結(jié)論的同時(shí)呼應(yīng)前文的內(nèi)容，論文基本按照交易的程序和從實(shí)體法到程序法的順序來(lái)安排立法在電子商務(wù)形勢(shì)下的必要反應(yīng)。
[Abstract]:E-commerce can be divided into complete e-commerce and incomplete e-commerce according to its dependence on computer network. The incomplete electronic commerce technology content is relatively low, and the difference between it and traditional tangible goods trading is mainly the problem of contract form, so it can be solved within the traditional legal framework. With the development of science and technology and the deepening of research, the whole process from contract contracting stage to completion of performance has come forth in large numbers with the help of complete electronic commerce of computer network, and the problems it has to face are more and more complicated than incomplete electronic commerce. Consumer rights and interests by various explicit or implicit violations of the possibility is also increasing. This article selects the computer software to download in the network paid this typical complete electronic commerce type, with the consumer one body protection as the focal point, through to some concrete links analysis, With the help of the combination of technical means and legal means, this paper attempts to make a preliminary discussion on the ways of strengthening consumer self-protection measures and consummating consumer legislation in the network age. The subject of legal relation, especially the subject of legal relation, is the basis of the design of specific system of department law. With the definition of legal relationship as the main line, the main part of the full text includes the introduction and the text. The text is divided into four chapters, respectively, the trading environment of paid download of computer software, the maintenance of the order of computer software trading under the traditional civil and commercial law, According to the above-mentioned measures of self-protection and the necessary response of relevant legislation under the situation of e-commerce, consumers discuss. The first three chapters are divided into three sections. The first chapter is a brief explanation of the title of the paper. The content is to sum up the new problems in the protection of consumers' rights under the condition of electronic commerce, and discuss the particularity of computer software download, the problem of paid download and the problem of consumer concept. The second chapter is to analyze the phenomenon and essence of these problems from the aspects of property law, contract law and personal right law, combining with the specific links in the process of online trading of computer software. This paper discusses the necessity and possibility of adjusting these concrete links by traditional branch law, and the direction of further perfection and refinement. The complicated links of e-commerce require all aspects of legislation. At the same time, the rapid development of e-commerce technology makes the feature of legislation lag more and more prominent. Therefore, the legislation of e-commerce advocates the combination of guiding norms and self-discipline. In order to adapt to this trend, the third chapter systematically expounds the methods of self-protection of consumers in e-commerce (mainly B2C) activities, including the understanding of relevant information, the security of transactions and the means of relief and so on. The fourth chapter as the end of the paper, in order to reach a conclusion while echoing the previous content, the paper basically according to the transaction procedures and the order from substantive law to procedural law to arrange the necessary response of legislation in the situation of electronic commerce.
【學(xué)位授予單位】：武漢大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2004
【分類號(hào)】：D913

【引證文獻(xiàn)】

相關(guān)碩士學(xué)位論文 前1條

1 易伶俐;網(wǎng)上交易中消費(fèi)者權(quán)益保護(hù)的立法思考[D];四川大學(xué);2006年

本文編號(hào)：2357406