本文選題：C2C + 消費者權益保護　； 參考：《延邊大學》2015年碩士論文

【摘要】：電子商務作為一種新興的經(jīng)濟模式,正給我們的生活帶來各方面的變化,它不僅僅改變了傳統(tǒng)意義上的生產(chǎn)、經(jīng)營和管理,更加改變了傳統(tǒng)經(jīng)濟體制下人們固有的消費模式,帶來更加方便,直觀的消費體驗�？墒请娮由虅张c生俱來的虛擬性、技術性、全球性和無紙張性等特征,使得許多糾紛發(fā)生的時候,傳統(tǒng)的法律制度顯得有些蒼白無力,如果強加于此,就會帶來一些不公平,違背法律精神的結果。本人身為一名消費者,更是一名法學學生,也常常感到此中的無奈和緊迫。本文第一部分著重介紹了電子商務的一些基礎概念和現(xiàn)狀,分析總結當下研究這個課題的迫切性和重要性�；ヂ�(lián)網(wǎng)給我們帶來了人類在過去不可想象的改變,對于多數(shù)人而言他們已經(jīng)無法離開網(wǎng)絡來交流感情和思想,而近些年以淘寶、天貓、京東為代表的電子商務的興起更加讓現(xiàn)代人的消費模式發(fā)生了巨變,我們體驗宅在家中,逛遍世界品牌街,支付寶在手中,所見即所得。第二部開始引入一個經(jīng)典案例,通過分析案例了解我國目前C2C交易當中體現(xiàn)的問題,存在的不足。案例中的當事人所遇到的問題,就是當下C2C交易中消費者常見的問題,所犯的錯誤也是消費者容易產(chǎn)生的認識誤區(qū),這種認識誤區(qū)使得消費者在維權的時候產(chǎn)生了困難,而且,在審判過程中我們也可以看到存在一些問題,都是由于C2C的相關立法發(fā)展不成熟,缺乏相應統(tǒng)一有效的法律法規(guī)而引起的。第三部分對于案例中當事人敗訴原因進行了一些簡單的介紹和分析。我國電子商務消費者權益難以得到保障的基本原因有：1.立法層次過低；2.網(wǎng)絡消費者維權途徑選擇少；3.侵權主體難以確認。造成了很多消費者維權難的局面。第四部分主要介紹了本人通過閱讀大量資料、文獻對現(xiàn)今形勢下的電子商務消費者合法權益保護問題的相關人士和想法,并對于C2C消費者侵權處理的途徑完善的一些建議,以及對于這些建議的合理性和可操作性作出了論證。
[Abstract]:E-commerce, as a new economic model, is bringing changes to all aspects of our life. It not only changes the production, management and management in the traditional sense, but also changes the inherent consumption pattern of people under the traditional economic system. Bring more convenient, intuitive consumer experience. However, the inherent virtual, technical, global and paperless characteristics of electronic commerce have made many disputes appear to be feeble when the traditional legal system is imposed on them, which will lead to some unfairness. The result of a violation of the spirit of the law. As a consumer and a law student, I often feel helpless and urgent. The first part of this paper mainly introduces some basic concepts and present situation of electronic commerce, analyzes and summarizes the urgency and importance of the current research on this subject. The Internet has brought us unimaginable changes in the past, and for most people they have been unable to leave the Internet to exchange feelings and ideas, and in recent years Taobao, Tmall, The rise of electronic commerce represented by JingDong has changed the consumption pattern of modern people. We experience living at home, walking around the world brand street, Alipay in hand, what we see is what we get. The second part begins to introduce a classic case, through the analysis of cases to understand the current C2C transactions in China, the shortcomings of the existing. The problems encountered by the parties involved in the case are the common problems of consumers in current C2C transactions, and the mistakes they make are also errors that consumers are prone to misunderstand. This misunderstanding makes consumers have difficulties in protecting their rights, and, In the course of the trial, we can also see that there are some problems, which are caused by the immature development of C2C legislation and the lack of corresponding uniform and effective laws and regulations. The third part introduces and analyzes the cause of the litigant's defeat in the case. The basic reason for the difficulty of protecting the rights and interests of electronic commerce consumers in China is: 1. 1. The legislative level is too low. Online consumer rights options less than 3. The subject of infringement is difficult to confirm. Created a lot of consumer rights difficult situation. The fourth part mainly introduces the author's views on the legal rights and interests protection of e-commerce consumers under the current situation through reading a large number of materials, and some suggestions on how to improve the ways to deal with C2C consumers' infringement. The rationality and maneuverability of these suggestions are also demonstrated.
【學位授予單位】：延邊大學
【學位級別】：碩士
【學位授予年份】：2015
【分類號】：D923.8

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本文編號：1931578