本文關(guān)鍵詞： 網(wǎng)絡(luò)購物 格式條款 區(qū)別 效力 解釋 制度完善　出處：《青島大學(xué)》2017年碩士論文　論文類型：學(xué)位論文

【摘要】：如今的時代是互聯(lián)網(wǎng)的時代,“互聯(lián)網(wǎng)+”模式遍布我們?nèi)粘Ｉ畹拿恳粋�角落,其中網(wǎng)絡(luò)購物更是成為人們?nèi)粘Ｉ钪胁豢苫蛉钡囊徊糠帧＞W(wǎng)絡(luò)購物的便捷性和高效性給購物者帶來了極大的愉悅購物體驗(yàn)。網(wǎng)絡(luò)購物經(jīng)營者為了縮短購物周期,提高購物效率,常常使用大量的格式條款來訂立合同。由于網(wǎng)絡(luò)環(huán)境的虛擬性,消費(fèi)者在網(wǎng)上購物時容易忽視格式條款的存在,或者限于網(wǎng)頁的局限不注意閱讀格式條款。同時網(wǎng)絡(luò)購物的經(jīng)營者為了規(guī)避自己的義務(wù)會不提供格式條款、不對格式條款進(jìn)行合理提示或者在格式條款中加入有利于自己的免責(zé)條款等。這些都使得網(wǎng)絡(luò)購物的消費(fèi)者的合法權(quán)益尤其是在發(fā)生糾紛時受到極大的威脅。我國法律對于網(wǎng)絡(luò)購物格式條款的規(guī)制并不明確,因網(wǎng)絡(luò)購物格式條款發(fā)生的糾紛屢見不鮮。本文首先對網(wǎng)絡(luò)購物的特點(diǎn)、網(wǎng)絡(luò)購物中格式條款的特點(diǎn)進(jìn)行總結(jié),厘清網(wǎng)絡(luò)購物格式條款與一般格式條款的區(qū)別。其次,探尋網(wǎng)絡(luò)購物格式條款的生效要件,網(wǎng)絡(luò)購物格式條款的生效要件比一般格式條款更為嚴(yán)格,其中網(wǎng)絡(luò)購物經(jīng)營者的合理提示義務(wù)和解釋說明義務(wù)更重,格式條款需購物者接受才可生效,且必須不屬于不尋常條款。再次,對網(wǎng)絡(luò)購物格式條款的解釋的特殊性進(jìn)行討論,網(wǎng)絡(luò)購物格式條款的解釋要求客觀解釋大于主觀解釋,且對于社會效應(yīng)的要求更高,更加注重對消費(fèi)者的保護(hù)。最后,提出完善網(wǎng)絡(luò)購物格式條款制度的方法,包括擴(kuò)大撤銷權(quán)范圍、加強(qiáng)監(jiān)管等措施。
[Abstract]:Today's era is the era of the Internet, "Internet" model throughout our daily life every corner. Among them, online shopping has become an indispensable part of people's daily life. The convenience and efficiency of online shopping bring shoppers a great pleasure shopping experience. Online shopping operators in order to shorten the shopping cycle. . To improve shopping efficiency, a large number of format clauses are often used to conclude contracts. Because of the virtual nature of the network environment, consumers tend to ignore the existence of format clauses when shopping online. Or limited to the limitations of the web page do not pay attention to the terms of the format. At the same time online shopping operators in order to avoid their obligations will not provide format terms. Do not carry on the reasonable prompt to the form clause or add the exemption clause in favor of oneself in the format clause etc. These make the legal rights and interests of the consumer of the network shopping especially be subjected to the great threat in the time of the dispute. The regulation of online shopping format provisions is not clear in Chinese law. Because of the online shopping format clause disputes are common. Firstly, this paper summarizes the characteristics of online shopping format clauses. Clarify the difference between the online shopping format clause and the general format clause. Secondly, explore the effective elements of the online shopping format clause, the effective elements of the online shopping format clause is more strict than the general format clause. Among them, the obligation of reasonable prompt and explanation of the online shopping operator is more important, the format clause can only be accepted by the shopper, and it must not be an unusual clause. Again. This paper discusses the particularity of the interpretation of the online shopping format clause. The interpretation of the online shopping format clause requires more objective interpretation than subjective interpretation, and the demand for social effects is higher. Finally, it puts forward the methods of perfecting the system of online shopping format clauses, including expanding the scope of revocation rights, strengthening supervision and other measures.
【學(xué)位授予單位】：青島大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2017
【分類號】：D922.294

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本文編號：1452653