本文選題：申訴專員 + 公域申訴專員　； 參考：《西安財(cái)經(jīng)學(xué)院學(xué)報(bào)》2017年06期

【摘要】：公域申訴專員起源于瑞典,因其優(yōu)越性而擴(kuò)展到全世界。由于公域申訴專員的廣泛影響,一些私人部門也開始引入申訴專員,作為糾紛解決的一種方式用于處理來自客戶的投訴。公域申訴專員與私域申訴專員在以下五個(gè)方面具有顯著的區(qū)分:法律屬性,管轄范圍,服務(wù)的范圍,設(shè)立的法基礎(chǔ)、批準(zhǔn)和任命機(jī)關(guān),做出建議或決定的拘束力。應(yīng)當(dāng)以申訴專員為突破口,發(fā)展各種申訴專員,踐行事先預(yù)防與事后救濟(jì)一體的理念,提供高效、便捷的權(quán)利救濟(jì)方式,以實(shí)現(xiàn)中國的"良法+善治"。
[Abstract]:The Public domain Ombudsman originated in Sweden and expanded to the world because of its superiority. As a result of the widespread influence of the Public area Ombudsman, some private sectors have also introduced the Ombudsman as a way of resolving disputes to deal with complaints from clients. There are significant differences between the Public Ombudsman and the Private Ombudsman in the following five aspects: legal attributes, jurisdiction, scope of service, legal basis, approval and appointment of agencies, and binding power to make recommendations or decisions. We should take the Ombudsman as a breakthrough, develop all kinds of ombudsmen, practice the idea of integrating pre-prevention and post-relief, and provide an efficient and convenient way of right relief so as to realize "good law and good governance" in China.
【作者單位】： 上海財(cái)經(jīng)大學(xué);中國人民銀行西安分行;西安財(cái)經(jīng)學(xué)院法學(xué)院;
【基金】：上海財(cái)經(jīng)大學(xué)2015年研究生創(chuàng)新基金項(xiàng)目“金融申訴專員制度研究”(CXJJ-2015-382)
【分類號】：D916
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本文編號：1809517