本文選題：服務設計 + AED　； 參考：《上海交通大學》2015年碩士論文

【摘要】：本論文主要是為國內(nèi)以AED(Automated External Defibrillator)——自動體外除顫器為核心設備的公共場所應急醫(yī)療提供服務設計,是在現(xiàn)有公共場所應急醫(yī)療產(chǎn)品AED的基礎上,為使救助者更順利地救助心臟驟停病人而提出的一套實驗性的服務設計策略方案,并設計了具有相應功能的基于手持移動設備的應用。這套方案主要解決在公共場所中,病人突發(fā)心臟驟停疾病時,“第一反應人”,即第一救助者快速獲得AED設備并順利對病人進行施救這一問題。另外本應用還擔負著普及應急醫(yī)療知識、提高民眾急救意識和技能的社會責任,因此這部分功能亦包含在產(chǎn)品設計中。論文通過對國內(nèi)外公共場所AED應急醫(yī)療服務設計、AED設備普及程度以及國民急救意識的研究,尋找國內(nèi)AED服務設計領域的空白點進行設計,基于情境構建設計方法構建出兩個使用情境,由此產(chǎn)出實驗性的服務設計策略,并對所設計的手機應用進行可用性測試,為優(yōu)化產(chǎn)品提供現(xiàn)實依據(jù)和數(shù)據(jù)支持。論文分為六個部分。第一部分為緒論,介紹設計背景、設計動機、設計目的和意義、設計范圍和限制、設計方法和流程。第二部分為公共場所AED應急醫(yī)療服務的研究,包括AED救助的疾病——心臟驟停的描述,AED設備、相關產(chǎn)品和服務在國內(nèi)外的現(xiàn)狀研究;服務設計以及公共場所應急醫(yī)療服務設計的概況。第三章為設計要素分析,著重分析了需求要素、服務和產(chǎn)品要素。第四章為基于情境構建設計法的模型構建,研究了情境的要素和情境模型的構建。第五章為實驗部分,介紹了實驗背景、方法、過程、數(shù)據(jù)分析和實驗結論。第六章為研究總結。
[Abstract]:This thesis is mainly to provide service design for emergency medical treatment in public places with AED(Automated External Defibrillator-automatic external defibrillator as the core equipment. It is based on the existing emergency medical product AED in public places. This paper proposes a set of experimental service design strategies for rescuers to help patients with cardiac arrest more smoothly, and designs an application based on handheld mobile devices with corresponding functions. This scheme mainly solves the problem of "first responder", that is, the first rescuer, who acquires the AED equipment quickly when the patient is suffering from sudden cardiac arrest in public places, and carries on the rescue to the patient successfully. In addition, this application is also responsible for popularizing the knowledge of emergency medical treatment and improving people's awareness and skills of first aid, so this part of the function is also included in the product design. Based on the research on the popularity of AED equipment and the consciousness of national first aid in the design of AED emergency medical service in public places at home and abroad, this paper looks for the blank spots in the field of AED service design in China. Based on the situational design method, two usage scenarios are constructed to produce the experimental service design strategy, and the usability test of the mobile phone application is carried out, which provides practical basis and data support for the optimization of the product. The paper is divided into six parts. The first part introduces the design background, design motivation, design purpose and significance, design scope and limitations, design methods and processes. The second part is the research of the emergency medical service of AED in public places, including the description of the disease of AED relief-cardiac arrest, the current situation of the related products and services at home and abroad; Service design and public emergency medical service design overview. The third chapter is the analysis of design elements, focusing on demand factors, services and product elements. The fourth chapter studies the elements of situation and the construction of situational model. The fifth chapter is the experimental part, which introduces the background, method, process, data analysis and experimental conclusion. The sixth chapter is the summary of the research.
【學位授予單位】：上海交通大學
【學位級別】：碩士
【學位授予年份】：2015
【分類號】：R541.7;TP311.52

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相關期刊論文 前1條

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本文編號：1917717