本文選題：網(wǎng)絡(luò)輿情危機(jī) + 危機(jī)治理　； 參考：《湘潭大學(xué)》2017年碩士論文

【摘要】：當(dāng)前我國(guó)正處于全面深化改革的深水區(qū)與攻堅(jiān)期,社會(huì)轉(zhuǎn)型發(fā)展致使各類矛盾和利益沖突進(jìn)一步積聚和凸顯。隨著計(jì)算機(jī)與網(wǎng)絡(luò)通信技術(shù)的迅猛發(fā)展,因各類高頻突發(fā)事件衍生的新聞報(bào)道、網(wǎng)民態(tài)度和觀點(diǎn)等網(wǎng)絡(luò)輿情已然成為各種社會(huì)現(xiàn)象和問(wèn)題的晴雨表與放大器,網(wǎng)絡(luò)輿情危機(jī)不斷涌現(xiàn),給政府治理帶來(lái)極大挑戰(zhàn)。如何有效應(yīng)對(duì)和處置網(wǎng)絡(luò)輿情危機(jī),已成為當(dāng)前我國(guó)政府不可回避的重要任務(wù)。網(wǎng)絡(luò)輿情是公眾對(duì)一定的社會(huì)空間內(nèi)圍繞某些公共事件的發(fā)展與變化所持有的態(tài)度的一種表現(xiàn)。網(wǎng)絡(luò)輿情危機(jī)就是在網(wǎng)絡(luò)空間中,多數(shù)人支持的輿情形勢(shì)占據(jù)主導(dǎo)地位并對(duì)社會(huì)造成一定負(fù)面影響的現(xiàn)象。網(wǎng)絡(luò)輿情危機(jī)分醞釀潛伏期、加速上升期、穩(wěn)定成熟期和衰退淡化期四個(gè)階段,在演化過(guò)程中受網(wǎng)絡(luò)媒介環(huán)境、社會(huì)結(jié)構(gòu)壓力、觸發(fā)性事件以及政府監(jiān)管等因素的影響,這些因素在網(wǎng)絡(luò)輿情危機(jī)周期各階段交織作用,推進(jìn)了網(wǎng)絡(luò)輿情危機(jī)的產(chǎn)生。目前,我國(guó)已經(jīng)開(kāi)始關(guān)注網(wǎng)絡(luò)輿情危機(jī)治理,也存在不少問(wèn)題,突出的的表現(xiàn)為:公共理性缺失、網(wǎng)絡(luò)輿情危機(jī)治理價(jià)值選擇不明,制度理性薄弱、網(wǎng)絡(luò)輿情危機(jī)治理制度保障不夠,工具理性滯后、網(wǎng)絡(luò)輿情危機(jī)治理技術(shù)支撐不足等。網(wǎng)絡(luò)輿情引發(fā)的問(wèn)題已經(jīng)引起各級(jí)部門(mén)的高度重視,并今后一定時(shí)間要加強(qiáng)網(wǎng)絡(luò)輿情危機(jī)治理,重點(diǎn)要明確價(jià)值選擇、完善網(wǎng)絡(luò)輿情危機(jī)治理的制度保障、豐富網(wǎng)絡(luò)輿情危機(jī)治理的工具支撐等層面下功夫�；ヂ�(lián)網(wǎng)為人們開(kāi)辟了一個(gè)嶄新的空間,不論是傳統(tǒng)媒體時(shí)代,還是新興的互聯(lián)網(wǎng)時(shí)代,輿論自由是一個(gè)無(wú)法避開(kāi)的問(wèn)題。網(wǎng)絡(luò)輿情作為科技進(jìn)步和民主發(fā)展相結(jié)合的文明成果,已然成為影響公共政策制定的輿情場(chǎng)域。加強(qiáng)政府對(duì)網(wǎng)絡(luò)輿情的正確引導(dǎo),建立健全網(wǎng)絡(luò)信息溝通機(jī)制,完善網(wǎng)絡(luò)輿情預(yù)警機(jī)制,是今后網(wǎng)絡(luò)輿情危機(jī)治理不斷深化的重要領(lǐng)域。
[Abstract]:At present, our country is in the deep water area of deepening the reform in an all-round way. The social transformation and development cause all kinds of contradictions and conflicts of interest to accumulate and highlight further. With the rapid development of computer and network communication technology, network public opinion has become a barometer and amplifier of various social phenomena and problems, such as news reports derived from various kinds of high frequency emergencies, attitudes and viewpoints of Internet users. The network public opinion crisis emerges unceasingly, brings the great challenge to the government governance. How to effectively deal with the crisis of network public opinion has become an important task of our government. Network public opinion is a kind of public attitude towards the development and change of certain public events in a certain social space. The crisis of network public opinion is the phenomenon that the public opinion situation supported by most people occupies a dominant position and has a certain negative impact on society in cyberspace. The crisis of network public opinion is divided into four stages: incubation period, accelerating rising period, stable maturity period and declining and desalting period, which are influenced by network media environment, social structure pressure, triggering events and government supervision in the evolution process. These factors interweave in each stage of network public opinion crisis cycle, and promote the emergence of network public opinion crisis. At present, our country has begun to pay attention to the network public opinion crisis management, also has many problems, outstanding performance is: the public rationality lacks, the network public opinion crisis governance value choice is not clear, the system rationality is weak, Network public opinion crisis management system is not enough, tool rationality lags behind, network public opinion crisis management technology support is insufficient. The problems caused by network public opinion have been highly valued by departments at all levels, and the crisis management of network public opinion should be strengthened in a certain period of time, with the emphasis on making clear the value choice and perfecting the system guarantee for the management of network public opinion crisis. Rich network public opinion crisis management tools support and other levels of effort. The Internet has opened up a new space for people, whether it is the traditional media era or the emerging Internet era, freedom of opinion is an unavoidable problem. As a result of the combination of scientific and technological progress and democratic development, network public opinion has become a field of public opinion that influences the formulation of public policy. Strengthening the correct guidance of the government to the network public opinion, establishing and perfecting the network information communication mechanism and perfecting the network public opinion warning mechanism are the important fields of the network public opinion crisis management in the future.
【學(xué)位授予單位】：湘潭大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2017
【分類號(hào)】：G206

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