建筑業(yè)的質(zhì)量管理是指質(zhì)量規(guī)劃、控制和保證。通過(guò)對(duì)施工現(xiàn)場(chǎng)不同因素的控制,保證施工項(xiàng)目的質(zhì)量管理。因此,本研究所評(píng)估的影響品質(zhì)管理實(shí)施的因素各不相同。為了解本研究所考慮的各種因素的反應(yīng),作者編制了問(wèn)卷。主要是從管理人員那里收集的原始數(shù)據(jù),然后使用了不同的分析技術(shù)進(jìn)行分析。結(jié)果表明,受訪者對(duì)影響因素的反應(yīng),包括員工（教育、技能、培訓(xùn)和質(zhì)量管理知識(shí)）、專(zhuān)業(yè)人員能力、產(chǎn)品/材料質(zhì)量、監(jiān)控、設(shè)計(jì)和嚴(yán)格遵守質(zhì)量標(biāo)準(zhǔn)。建議營(yíng)造一個(gè)鼓勵(lì)員工發(fā)展技能、加強(qiáng)溝通、嚴(yán)格執(zhí)行和遵守國(guó)際標(biāo)準(zhǔn)組織（ISO）認(rèn)可的質(zhì)量標(biāo)準(zhǔn)的氛圍。 

【文章來(lái)源】：山東大學(xué)山東省 211工程院校 985工程院校 教育部直屬院校

【文章頁(yè)數(shù)】：103 頁(yè)

【學(xué)位級(jí)別】：碩士

【文章目錄】：
ABSTRACT
摘要
CHAPTER 1 INTRODUCTION
    1.1 Background Information
    1.2 Overview of DHA Valley
        1.2.1 The Characteristics of DHA Valley Project
        1.2.2 Features of the DHA
        1.2.3 DHA Valley Quality Policy & Objectives
    1.3 Problem Statement
    1.4 Justification of the study
    1.5 Aims and Objectives
        1.5.1 Aims
        1.5.2 Objectives
    1.6 Research Questions
    1.7 Research Limitations
CHAPTER 2 LITERATURE REVIEW
    2.1 Quality Management
        2.1.1 Project Quality Management
    2.2 Quality Management in Construction
    2.3 Project Management in Construction
    2.4 Project Monitoring and Controlling Tools
    2.5 Types of QM Cycles
        2.5.1 The Shewhart Cycle
        2.5.2 Four Phases of cycle
    2.6 Quality Management Factors
        2.6.1 Effective role of supervision in quality management
        2.6.2 Employee Training on Quality Management
        2.6.3 Communication among professionals and team
        2.6.4 Supplier Involvement
        2.6.5 Customer Satisfaction
    2.7 Quality Improvement in Construction
    2.8 Effective role of knowledge Management
    2.9 Research Gap
CHAPTER 3 RESEARCH METHODOLOGY & DATA COLLECTION
    3.1 Study Area of the Research
    3.2 Design of the Research
        3.2.1 Research Philosophy
        3.2.2 Research Approach
    3.3 Data Collection Method
        3.3.1 Process of Collection of Data
        3.3.2 Sample and Sample size
        3.3.3 Sampling Method
    3.4 Development of Questionnaire
    3.5 Data Analysis Technique
    3.6 Research Reliability Analysis
    3.7 Ethical Consideration
    3.8 Summary of the Chapter
CHAPTER 4 DATA ANALYSIS
    4.1 Demographics statistics
        4.1.1 Current Job Position
        4.1.2 Involvement in Construction Projects
        4.1.3 Working Experience
        4.1.4 Participants Education
    4.2 Quality Management Practices
        4.2.1 Quality Management Standard
        4.2.2 Project Management Tools
        4.2.3 Satisfaction about Quality Standard followed
        4.2.4 Spend Time to Ensure Quality
        4.2.5 Quality Certificates of Materials
    4.3 Factors Affecting Quality Management in Construction Project
    4.4 Discussion in the light of literature
    4.5 Summary of the Chapter
Chapter 5 Finding and Suggestions
    5.1 Key Findings
    5.2 Suggestions/Recommendations
        5.2.1 Employees Education, Skills and Training
        5.2.2 Supplier & Product Quality Management
        5.2.3 Employee Relation, Communication and Effective Teamwork
        5.2.4 Most effective Leadership and management
        5.2.5 Customer Satisfaction/ Feedback
    5.3 Future Research Direction
References
APPENDIX A: SURVEY QUESTIONNAIRE
    PART Ⅰ:DEMOGRAPHICS
    PART Ⅱ:EVALUATION OF CURRENT QM PRACTICES
    PART Ⅲ:QUALITY MANAGEMENT FACTORS
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