本文選題：士氣 + 影響因素��； 參考：《暨南大學》2004年碩士論文

【摘要】：在物業(yè)管理行業(yè)中，保安自始至終扮演著十分重要的角色。物業(yè)管理公司服務質(zhì)量的高低，聲譽的好壞，都與保安有著直接的關系。保安士氣水平的高低從某種程度上決定了物業(yè)管理公司物業(yè)管理水平的高低。本文從組織認同、工作投入和團隊凝聚力等三個方面對廣州市的物業(yè)管理公司的保安進行調(diào)查，分析和探討保安的士氣的構成要素、影響保安士氣的因素、保安士氣的各構成要素在人口特征上的差異。 本研究結果表明：1．廣州市的物業(yè)管理公司保安士氣的構成要素有六個：(1) 工作與情感投入；(2) 組織認同；(3) 專業(yè)精神；(4) 目標認同；(5) 凝聚力；(6) 團隊意識。2．影響廣州市物業(yè)管理公司保安士氣的因素有二個：(1) 保健因素；(2) 激勵因素。3．不同人口特征包括職位、年齡、工作年限、教育程度、婚姻狀況、企業(yè)類型、企業(yè)性質(zhì)、月收入、群體人數(shù)及企業(yè)歷史等，對保安士氣產(chǎn)生不同的差異影響。 探討廣州市物業(yè)管理公司保安士氣的結構及其影響因素，目的在于尋找出激勵保安的管理方法，，從而提高整個團隊士氣。企業(yè)要想提高團隊的士氣，必須根據(jù)自身的特點采取一些激勵措施。本文提出如下措施：明確的企業(yè)目標、領導者本身的素養(yǎng)和影響力、經(jīng)濟報酬與福利措施、管理方式、尊重、理解與激勵、給予工作指引及工作常規(guī)和程序、肯定員工的重要性、及時贊揚、良好的意見溝通和群體心理。
[Abstract]:In the property management industry, security has always played a very important role.Property management company service quality, reputation is good or bad, and security has a direct relationship.The level of security morale determines the level of property management in property management companies to some extent.This paper investigates the security of property management companies in Guangzhou from three aspects: organizational identity, work commitment and team cohesion, and analyzes and discusses the elements of security morale and the factors that affect security morale.The differences in demographic characteristics among the components of security morale.The results of this study show that: 1.There are six components of security morale of property management companies in Guangzhou: 6: 1) work and emotional involvement (2) organizational identity (3) professionalism / 4) goal identity 5) cohesion / 6) team consciousness.The factors that affect the security morale of Guangzhou property management company are 2: 1) health factor and 2) incentive factor. 3.Different demographic characteristics, such as position, age, working years, education, marital status, enterprise type, enterprise nature, monthly income, group size and corporate history, have different effects on security morale.This paper probes into the structure and influencing factors of security morale in Guangzhou property management company in order to find out the management method to motivate the security guard and to improve the morale of the whole team.In order to improve the morale of the team, enterprises must take some incentive measures according to their own characteristics.This paper proposes the following measures: clear corporate objectives, leaders' own literacy and influence, economic compensation and welfare measures, management methods, respect, understanding and motivation, giving job guidance and work practices and procedures,Affirm the importance of employees, timely praise, good communication and group psychology.
【學位授予單位】：暨南大學
【學位級別】：碩士
【學位授予年份】：2004
【分類號】：D631

【引證文獻】

相關博士學位論文 前1條

1 李春苗;軍隊士氣模型、影響因素及其激勵機制研究[D];華南師范大學;2006年

本文編號：1773618