本文關(guān)鍵詞： 沉著冷靜 總值班 醫(yī)務(wù)處 急診工作 聯(lián)系方式 群體性事件 處理流程 治安案件 評(píng)估表 社會(huì)治安 　出處：《中華護(hù)理雜志》2017年S1期 　論文類型：期刊論文

【摘要】：正附錄A附錄B附錄C醫(yī)院急診工作場(chǎng)所不同類別暴力事件處理策略1言辭辱罵沉著冷靜,耐心解釋。如果上述溝通失敗,及時(shí)交給其他護(hù)士或醫(yī)師處理。護(hù)士由護(hù)士長(zhǎng)或其授權(quán)人選來(lái)指定;醫(yī)師則由科主任、相關(guān)負(fù)責(zé)人或者在場(chǎng)最高級(jí)職稱醫(yī)師指定。如果上述溝通失敗,則有意識(shí)地將患者或其家屬轉(zhuǎn)至醫(yī)務(wù)處(非其值班時(shí)間,則可通知行政總值班);視情況可通知科主任。面臨局勢(shì)升級(jí),判斷患者或家屬可能由言辭辱罵轉(zhuǎn)為暴力威脅,或即將使用暴力,則按"2威脅使用暴力""3已經(jīng)使用暴力"處理流程。
[Abstract]:Addendum A Appendix B Appendix C Hospital emergency workplace treatment strategies for different types of violence 1 verbal verbal calmness and patient explanation. If the above communication fails. The nurse shall be assigned to other nurse or physician in time. The nurse shall be appointed by the head nurse or his authorized person; If the communication fails, the patient or his / her family members are consciously transferred to the Medical Service (not on duty). May notify the Chief Administrative Officer of the duty; The Director of the Section may, as appropriate, be informed... in the face of an escalation of the situation, it is judged that a patient or family member may change from verbal abuse to a threat of violence or the imminent use of violence. According to the "2 threat to use violence", "3 have used violence" process.
【作者單位】： 江蘇省鼓樓醫(yī)院;
【分類號(hào)】：R459.7
【正文快照】： 附錄A表1急診暴力先兆評(píng)估表STAMP附錄B表2醫(yī)院急診工作場(chǎng)所暴力事件記錄表 續(xù)表2醫(yī)院急診工作場(chǎng)所暴力事件記錄表附錄C醫(yī)院急診工作場(chǎng)所不同類別暴力事件處理策略1言辭辱罵使用暴力的,則應(yīng)該及時(shí)支援,如報(bào)警或者將患者接沉著冷靜,耐心解釋。管,化解沖突;可在人群中拍照、錄

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