【摘要】：知識管理作為一種新興的信息管理模式,已經(jīng)成為了一個管理的新里程碑。目前企業(yè)知識管理存在知識文檔存儲管理困難、存儲結構難以劃分、查找緩慢效率低下、無法有效協(xié)作共享、隱形知識難以形成顯性知等問題,基于文檔型的數(shù)據(jù)庫系統(tǒng)已經(jīng)不能滿足知識管理需求。 本文采用協(xié)同知識管理模型,以協(xié)同管理系統(tǒng)為平臺為知識管理系統(tǒng)提供了一個多維、立體的信息獲取、使用和共享的環(huán)境。全文以軟件工程思想為指導,采用B/S架構模式,基于企業(yè)級J2EE輕量級開源框架SSH (Struts、Spring、 Hibernate),設計并實現(xiàn)了知識中心、知識搜索及系統(tǒng)權限等功能模塊,完成了知識門戶、知識的上傳維護、知識的推薦、知識的共享、知識審批、知識的高級檢索、分類檢索、全文檢索以及系統(tǒng)權限管理的功能實現(xiàn),其中使用了Apriori算法實現(xiàn)知識的智能推薦,同時應用Lucene3.0開源搜索引擎與IKAnalyzer分詞器來實現(xiàn)知識檢索功能。 最后,作者結合系統(tǒng)實現(xiàn)運行情況,證明了基于協(xié)同管理平臺的企業(yè)知識管理系統(tǒng)對企業(yè)知識管理的有效性與實用性。
[Abstract]:As a new information management model, knowledge management has become a new milestone in management. At present, there are some problems in enterprise knowledge management, such as the difficulty of storing and managing knowledge documents, the difficulty of dividing storage structure, the slow efficiency of searching, the inability of effective cooperation and sharing, the difficulty of forming explicit knowledge and so on. The database system based on document can no longer meet the requirement of knowledge management. In this paper, a collaborative knowledge management model is used to provide a multi-dimensional, three-dimensional information acquisition, usage and sharing environment for the knowledge management system on the platform of collaborative management system. Guided by the idea of software engineering, this paper adopts the B / S architecture model, and designs and implements the function modules of knowledge center, knowledge search and system authority based on SSH (Struts,Spring, Hibernate), a lightweight open source framework of enterprise J2EE. The functions of knowledge portal, knowledge upload and maintenance, knowledge recommendation, knowledge sharing, knowledge examination and approval, knowledge advanced retrieval, classified retrieval, full-text retrieval and system authority management are completed. The Apriori algorithm is used to realize the intelligent recommendation of knowledge, and the Lucene3.0 open source search engine and the IKAnalyzer participler are used to realize the knowledge retrieval function. Finally, the author proves the effectiveness and practicability of the enterprise knowledge management system based on the collaborative management platform.
【學位授予單位】：北京交通大學
【學位級別】：碩士
【學位授予年份】：2013
【分類號】：TP311.52

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