本文選題：項(xiàng)目團(tuán)隊(duì) + 團(tuán)隊(duì)效能�。� 參考：《哈爾濱工業(yè)大學(xué)》2013年碩士論文

【摘要】：本文將企業(yè)管理中的團(tuán)隊(duì)效能問題引入施工現(xiàn)場項(xiàng)目團(tuán)隊(duì)管理之中。施工現(xiàn)場與企業(yè)相比，團(tuán)隊(duì)規(guī)模較小，團(tuán)隊(duì)成員差異化更加嚴(yán)重，每個(gè)團(tuán)隊(duì)成員所有的技術(shù)水平各不相同，管理能力、管理任務(wù)與人員心理狀態(tài)更加復(fù)雜。從系統(tǒng)的角度看，簡單的績效考核方式，不能夠有效地協(xié)調(diào)項(xiàng)目團(tuán)隊(duì)中個(gè)人績效與團(tuán)隊(duì)整體績效、團(tuán)隊(duì)成員的工作態(tài)度以及團(tuán)隊(duì)的發(fā)展能力問題。本文結(jié)合施工現(xiàn)場項(xiàng)目團(tuán)隊(duì)的特點(diǎn)，將團(tuán)隊(duì)效能中的技術(shù)、管理、心理因素與團(tuán)隊(duì)的績效、滿意度和發(fā)展力結(jié)合起來，對施工項(xiàng)目團(tuán)隊(duì)效能進(jìn)行系統(tǒng)性的測量，尋找提高團(tuán)隊(duì)工作效率，實(shí)現(xiàn)團(tuán)隊(duì)中個(gè)人和整體共同成長的路徑。 本文通過文獻(xiàn)研究和方法推導(dǎo)，建立系統(tǒng)的施工項(xiàng)目團(tuán)隊(duì)效能模型及求解算法。團(tuán)隊(duì)效能模型主要有描述性模型、規(guī)范性模型、實(shí)證性模型和啟發(fā)性模型，模型的發(fā)展從之前的線性模型逐漸演變成系統(tǒng)的結(jié)構(gòu)模型。本文在傳統(tǒng)效能模型的基礎(chǔ)上增加過程的影響因素分析，利用黑箱原理重點(diǎn)關(guān)注施工項(xiàng)目團(tuán)隊(duì)中效能的投入及其產(chǎn)出。施工項(xiàng)目團(tuán)隊(duì)的效能可分為直接描述和效率兩部分。直接描述應(yīng)用描述統(tǒng)計(jì)均值和方差的方法顯示每個(gè)項(xiàng)目團(tuán)隊(duì)成員投入產(chǎn)出的多少和變異程度。施工項(xiàng)目團(tuán)隊(duì)效能的效率在本文中利用數(shù)據(jù)包絡(luò)（DEA）的方法進(jìn)行確定，并通過引入隨機(jī)DEA的概念，解決效率測量過程中的主觀不確定性問題。 根據(jù)建立的理論框架，，設(shè)計(jì)施工項(xiàng)目團(tuán)隊(duì)的效能測度指標(biāo)，并結(jié)合施工項(xiàng)目團(tuán)隊(duì)的實(shí)際情況設(shè)計(jì)指標(biāo)測量問卷。測度指標(biāo)分為輸入指標(biāo)、過程指標(biāo)和輸出指標(biāo)三部分。測度指標(biāo)分的度量可分為個(gè)人和他人兩個(gè)方向進(jìn)行測量。個(gè)人方向測量個(gè)人對自身及組織的認(rèn)識，他人方向是測量被調(diào)查人對組織中其他被調(diào)查人的看法，雙向調(diào)查減少單人調(diào)查的主觀判斷，增加調(diào)查的可靠性和客觀性。 本文以某新建煙氣脫硫工程實(shí)驗(yàn)項(xiàng)目為例，對施工項(xiàng)目團(tuán)隊(duì)效能進(jìn)行測量和分析，并對決策單元的改進(jìn)提出建議。測量過程利用電子問卷加快調(diào)查速度，并從描述統(tǒng)計(jì)的角度利用雷達(dá)圖對項(xiàng)目團(tuán)隊(duì)效能進(jìn)行描述性分析，利用DEA和隨機(jī)模型（SDEA）對比分析項(xiàng)目團(tuán)隊(duì)的效率。施工項(xiàng)目團(tuán)隊(duì)的團(tuán)隊(duì)效能輸出指標(biāo)不僅僅在效率值上體現(xiàn)，而且與輸入輸出指標(biāo)的相關(guān)性有關(guān)，SDEA方法能夠綜合指標(biāo)相關(guān)性，得出更為準(zhǔn)確的效率指標(biāo)。最后，本文結(jié)合團(tuán)隊(duì)效能評價(jià)結(jié)果對團(tuán)隊(duì)效能的改進(jìn)提出相關(guān)建議。
[Abstract]:This paper introduces the problem of team effectiveness into construction site project team management.Compared with the enterprise, the construction site is smaller in scale and more serious in the differentiation of team members. Each team member has different technical level, management ability, management task and psychological state of personnel are more complex.From the system point of view, simple performance appraisal can not effectively coordinate individual performance and team overall performance, team members' work attitude and team development ability.Based on the characteristics of the construction site project team, this paper combines the technical, management and psychological factors of the team effectiveness with the team performance, satisfaction and development ability, and makes a systematic measurement of the construction project team effectiveness.Looking for ways to improve team work efficiency and achieve personal and overall growth in the team.Based on literature research and method derivation, a systematic model and algorithm of team effectiveness of construction project is established in this paper.Team effectiveness models mainly include descriptive model, normative model, empirical model and heuristic model. The development of the model has evolved from the previous linear model to the structural model of the system.Based on the traditional efficiency model, this paper adds the analysis of the influencing factors of the process, and focuses on the input and output of the efficiency in the construction project team by using the black box principle.The efficiency of construction project team can be divided into two parts: direct description and efficiency.The method of describing statistical mean and variance directly shows the input and output of each project team member and the degree of variation.The efficiency of construction project team effectiveness is determined by the method of data envelopment real in this paper, and the subjective uncertainty in efficiency measurement is solved by introducing the concept of random DEA.According to the established theoretical framework, the efficiency measurement index of the construction project team is designed, and the questionnaire is designed according to the actual situation of the construction project team.Measure index is divided into three parts: input index, process index and output index.The measurement of index points can be divided into two directions: individual and others.The personal direction measures the individual's cognition to oneself and the organization, the other direction is to measure the survey person's opinion to the other investigated person in the organization, the two-way investigation reduces the subjective judgment of the single investigation, increases the reliability and objectivity of the investigation.Taking a new flue gas desulfurization project as an example, this paper measures and analyzes the efficiency of the construction project team, and puts forward some suggestions for the improvement of the decision-making unit.The measurement process uses electronic questionnaire to speed up the investigation, and makes descriptive analysis of project team effectiveness from the point of view of description and statistics, and uses DEA and stochastic model to compare and analyze the efficiency of project team.The output index of team effectiveness of construction project team is not only reflected in the efficiency value, but also related to the correlation of input and output index. The SDEA method can synthesize the correlation of indicators and get more accurate efficiency index.Finally, this paper puts forward some suggestions on the improvement of team effectiveness combined with the results of team effectiveness evaluation.
【學(xué)位授予單位】：哈爾濱工業(yè)大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2013
【分類號】：F272.92;F426.92

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