發(fā)布時間：2018-04-13 17:01

  本文選題：項目團隊 + 團隊效能��； 參考：《哈爾濱工業(yè)大學》2013年碩士論文

【摘要】：本文將企業(yè)管理中的團隊效能問題引入施工現(xiàn)場項目團隊管理之中。施工現(xiàn)場與企業(yè)相比，團隊規(guī)模較小，團隊成員差異化更加嚴重，每個團隊成員所有的技術水平各不相同，管理能力、管理任務與人員心理狀態(tài)更加復雜。從系統(tǒng)的角度看，簡單的績效考核方式，不能夠有效地協(xié)調(diào)項目團隊中個人績效與團隊整體績效、團隊成員的工作態(tài)度以及團隊的發(fā)展能力問題。本文結合施工現(xiàn)場項目團隊的特點，將團隊效能中的技術、管理、心理因素與團隊的績效、滿意度和發(fā)展力結合起來，對施工項目團隊效能進行系統(tǒng)性的測量，尋找提高團隊工作效率，實現(xiàn)團隊中個人和整體共同成長的路徑。 本文通過文獻研究和方法推導，建立系統(tǒng)的施工項目團隊效能模型及求解算法。團隊效能模型主要有描述性模型、規(guī)范性模型、實證性模型和啟發(fā)性模型，模型的發(fā)展從之前的線性模型逐漸演變成系統(tǒng)的結構模型。本文在傳統(tǒng)效能模型的基礎上增加過程的影響因素分析，利用黑箱原理重點關注施工項目團隊中效能的投入及其產(chǎn)出。施工項目團隊的效能可分為直接描述和效率兩部分。直接描述應用描述統(tǒng)計均值和方差的方法顯示每個項目團隊成員投入產(chǎn)出的多少和變異程度。施工項目團隊效能的效率在本文中利用數(shù)據(jù)包絡（DEA）的方法進行確定，并通過引入隨機DEA的概念，解決效率測量過程中的主觀不確定性問題。 根據(jù)建立的理論框架，，設計施工項目團隊的效能測度指標，并結合施工項目團隊的實際情況設計指標測量問卷。測度指標分為輸入指標、過程指標和輸出指標三部分。測度指標分的度量可分為個人和他人兩個方向進行測量。個人方向測量個人對自身及組織的認識，他人方向是測量被調(diào)查人對組織中其他被調(diào)查人的看法，雙向調(diào)查減少單人調(diào)查的主觀判斷，增加調(diào)查的可靠性和客觀性。 本文以某新建煙氣脫硫工程實驗項目為例，對施工項目團隊效能進行測量和分析，并對決策單元的改進提出建議。測量過程利用電子問卷加快調(diào)查速度，并從描述統(tǒng)計的角度利用雷達圖對項目團隊效能進行描述性分析，利用DEA和隨機模型（SDEA）對比分析項目團隊的效率。施工項目團隊的團隊效能輸出指標不僅僅在效率值上體現(xiàn)，而且與輸入輸出指標的相關性有關，SDEA方法能夠綜合指標相關性，得出更為準確的效率指標。最后，本文結合團隊效能評價結果對團隊效能的改進提出相關建議。
[Abstract]:This paper introduces the problem of team effectiveness into construction site project team management.Compared with the enterprise, the construction site is smaller in scale and more serious in the differentiation of team members. Each team member has different technical level, management ability, management task and psychological state of personnel are more complex.From the system point of view, simple performance appraisal can not effectively coordinate individual performance and team overall performance, team members' work attitude and team development ability.Based on the characteristics of the construction site project team, this paper combines the technical, management and psychological factors of the team effectiveness with the team performance, satisfaction and development ability, and makes a systematic measurement of the construction project team effectiveness.Looking for ways to improve team work efficiency and achieve personal and overall growth in the team.Based on literature research and method derivation, a systematic model and algorithm of team effectiveness of construction project is established in this paper.Team effectiveness models mainly include descriptive model, normative model, empirical model and heuristic model. The development of the model has evolved from the previous linear model to the structural model of the system.Based on the traditional efficiency model, this paper adds the analysis of the influencing factors of the process, and focuses on the input and output of the efficiency in the construction project team by using the black box principle.The efficiency of construction project team can be divided into two parts: direct description and efficiency.The method of describing statistical mean and variance directly shows the input and output of each project team member and the degree of variation.The efficiency of construction project team effectiveness is determined by the method of data envelopment real in this paper, and the subjective uncertainty in efficiency measurement is solved by introducing the concept of random DEA.According to the established theoretical framework, the efficiency measurement index of the construction project team is designed, and the questionnaire is designed according to the actual situation of the construction project team.Measure index is divided into three parts: input index, process index and output index.The measurement of index points can be divided into two directions: individual and others.The personal direction measures the individual's cognition to oneself and the organization, the other direction is to measure the survey person's opinion to the other investigated person in the organization, the two-way investigation reduces the subjective judgment of the single investigation, increases the reliability and objectivity of the investigation.Taking a new flue gas desulfurization project as an example, this paper measures and analyzes the efficiency of the construction project team, and puts forward some suggestions for the improvement of the decision-making unit.The measurement process uses electronic questionnaire to speed up the investigation, and makes descriptive analysis of project team effectiveness from the point of view of description and statistics, and uses DEA and stochastic model to compare and analyze the efficiency of project team.The output index of team effectiveness of construction project team is not only reflected in the efficiency value, but also related to the correlation of input and output index. The SDEA method can synthesize the correlation of indicators and get more accurate efficiency index.Finally, this paper puts forward some suggestions on the improvement of team effectiveness combined with the results of team effectiveness evaluation.
【學位授予單位】：哈爾濱工業(yè)大學
【學位級別】：碩士
【學位授予年份】：2013
【分類號】：F272.92;F426.92

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本文編號：1745401