網(wǎng)絡(luò)環(huán)境下企業(yè)家口碑的消費者反應
發(fā)布時間:2018-06-25 18:53
本文選題:語言類別 + 企業(yè)家; 參考:《中國軟科學》2017年01期
【摘要】:基于消費者語言認知視角,運用情景實驗方法,本文研究了網(wǎng)絡(luò)環(huán)境下企業(yè)家口碑對企業(yè)家的影響。研究結(jié)果表明,在企業(yè)家正面口碑情境下,抽象(vs.具體)口碑導致消費者對企業(yè)家具有本質(zhì)屬性的認知,進而產(chǎn)生更好的企業(yè)家評價;而在企業(yè)家負面口碑情境下,具體(vs.抽象)口碑導致消費者對企業(yè)家具有偶然屬性的認知,進而產(chǎn)生更好的企業(yè)家評價。
[Abstract]:Based on the perspective of consumer language cognition, this paper studies the influence of the entrepreneur's word of mouth on the entrepreneur in the network environment by using the situational experiment method. The results show that, in the context of positive word of mouth of entrepreneurs, abstract (vs. Specific) word of mouth leads to consumers' cognition of the essential property of enterprise furniture, and then produces better entrepreneur evaluation; in the context of entrepreneur's negative word of mouth, concrete (vs. Abstract) word of mouth leads consumers to recognize the accidental attribute of enterprise furniture, and then produce better entrepreneur evaluation.
【作者單位】: 浙江師范大學經(jīng)濟與管理學院;武漢大學經(jīng)濟與管理學院;
【基金】:教育部人文社會科學研究青年基金資助項目(15YJC630165) 浙江省自然科學基金一般項目(LY16G020007) 浙江省教育廳科研項目(Y201431801)
【分類號】:F272.91
,
本文編號:2067122
本文鏈接:http://sikaile.net/jingjilunwen/xmjj/2067122.html
最近更新
教材專著