本文選題：科技信息技術(shù) + 項(xiàng)目外包��； 參考：《吉林大學(xué)》2017年碩士論文

【摘要】：隨著我國國內(nèi)金融市場(chǎng)的不斷開放,科技信息在各行各業(yè)扮演越來越重要的角色,銀行業(yè)與現(xiàn)代科技信息技術(shù)的融合速度不斷加快,尤其是伴隨著銀行業(yè)電子一體化水平不斷提高,互聯(lián)網(wǎng)應(yīng)用技術(shù)的推廣普及,逐步融入各領(lǐng)域。“科技興行,科技創(chuàng)造價(jià)值”的理念深入人心,根據(jù)國際權(quán)威機(jī)構(gòu)“信息系統(tǒng)審計(jì)與控制委員會(huì)”(ISACA)發(fā)布的信息系統(tǒng)風(fēng)險(xiǎn)控制和IT審計(jì)工作的最佳實(shí)踐指南,信息科技風(fēng)險(xiǎn)管理應(yīng)關(guān)注IT治理、信息安全、業(yè)務(wù)連續(xù)性管理、科技信息技術(shù)的外包項(xiàng)目管理等幾大項(xiàng)目管理領(lǐng)域,其中,銀行業(yè)科技信息技術(shù)的項(xiàng)目外包也越來越多,覆蓋技術(shù)設(shè)備的引進(jìn)和維護(hù),通信網(wǎng)絡(luò)的管理,數(shù)據(jù)中心運(yùn)作,信息系統(tǒng)的開發(fā)與維護(hù),備份和數(shù)據(jù)恢復(fù),信息技術(shù)培訓(xùn)等。由于銀行屬于技術(shù)密集型行業(yè),信息化程度非常高,其核心業(yè)務(wù)系統(tǒng)安全穩(wěn)定運(yùn)行關(guān)乎廣大人們?nèi)罕姷呢?cái)產(chǎn)安全,因此,銀行非常重視科技信息技術(shù)的外包項(xiàng)目風(fēng)險(xiǎn)管理�？萍夹畔⒓夹g(shù)的創(chuàng)新發(fā)展對(duì)銀行業(yè)的價(jià)值創(chuàng)造作用越來越大,但是部分中小金融機(jī)構(gòu)出于自身技術(shù)積累的不夠,自主研發(fā)成本過高,周期較長等綜合考量,紛紛采取信息科技技術(shù)項(xiàng)目外包的途徑破解以上難題。憑借科技技術(shù)的迅猛發(fā)展,尤其是網(wǎng)絡(luò)通訊升級(jí)、辦公一體化、遠(yuǎn)程監(jiān)控等項(xiàng)目的廣泛應(yīng)用,一些外包服務(wù)商集中托管了多家銀行的外包業(yè)務(wù),如自助設(shè)備、終端機(jī)、POSS機(jī)等等,形成了豐富多樣的外包模式。然而,科技信息技術(shù)外包是一根雙刃劍,銀行在享用它帶來的高效成果時(shí),也承受著巨大的外部風(fēng)險(xiǎn),隨著金融機(jī)構(gòu)科技信息技術(shù)應(yīng)用的深入和科技信息技術(shù)外包服務(wù)的創(chuàng)新發(fā)展,近年來全國商業(yè)銀行普遍將科技信息技術(shù)外包作為提高科技信息技術(shù)服務(wù)水平的重要手段,特別是中小銀行通過科技信息外包幫助銀行提高管理水平和服務(wù)效率,節(jié)約科技信息建設(shè)和運(yùn)營維護(hù)成本,實(shí)現(xiàn)科技戰(zhàn)略升級(jí)。銀行科技信息技術(shù)外包的內(nèi)容已由最初的只涉及非核心業(yè)務(wù)擴(kuò)展為核心業(yè)務(wù)系統(tǒng)、系統(tǒng)運(yùn)營維護(hù)與管理等領(lǐng)域。如何在不需要增加人員與成本的前提下,就能獲得穩(wěn)定并且高質(zhì)量的IT服務(wù),這一點(diǎn)對(duì)于城商行為代表的中小商業(yè)銀行來說,有著特別重要的意義。本文以沈陽農(nóng)商銀行科技信息技術(shù)的外包項(xiàng)目風(fēng)險(xiǎn)管理研究為例,運(yùn)用項(xiàng)目風(fēng)險(xiǎn)管理理論對(duì)沈陽農(nóng)商銀行科技信息技術(shù)的外包項(xiàng)目風(fēng)險(xiǎn)進(jìn)行風(fēng)險(xiǎn)識(shí)別、評(píng)估和監(jiān)測(cè),進(jìn)而采取切實(shí)有效的風(fēng)險(xiǎn)控制,為中小型商業(yè)銀行提高科技信息技術(shù)的項(xiàng)目外包風(fēng)險(xiǎn)管理水平,守住不發(fā)系統(tǒng)性、全局性風(fēng)險(xiǎn)的底線,保持信息系統(tǒng)安全穩(wěn)定運(yùn)行提供重要的參考價(jià)值和借鑒意義,有助于中小銀行進(jìn)一步提高風(fēng)險(xiǎn)管理水平。本文主要由4個(gè)部分構(gòu)成,首先介紹開展科技信息技術(shù)項(xiàng)目外包風(fēng)險(xiǎn)管理的研究背景及現(xiàn)實(shí)意義;然后重點(diǎn)分析沈陽農(nóng)商銀行科技信息技術(shù)外包項(xiàng)目的現(xiàn)狀和分析,指出目前存在的問題;其次,運(yùn)用沈陽農(nóng)商銀行科技信息技術(shù)外包項(xiàng)目的風(fēng)險(xiǎn)識(shí)別和分析,對(duì)存在的風(fēng)險(xiǎn)進(jìn)行識(shí)別、評(píng)估、監(jiān)測(cè),進(jìn)而有效管理和合理控制外包項(xiàng)目風(fēng)險(xiǎn)。最后,闡述沈陽農(nóng)商銀行科技信息技術(shù)外包項(xiàng)目風(fēng)險(xiǎn)控制的實(shí)施與保障,詮釋現(xiàn)代商業(yè)銀行應(yīng)當(dāng)對(duì)項(xiàng)目外包風(fēng)險(xiǎn)進(jìn)行科學(xué)有效的管理,并且在機(jī)制體制和組織架構(gòu)上提供執(zhí)行的保障,為中小型商業(yè)銀行評(píng)估科技信息項(xiàng)目外包風(fēng)險(xiǎn)管理水平,提升風(fēng)險(xiǎn)管理水平,充分利用外包供應(yīng)商節(jié)約運(yùn)營成本的優(yōu)勢(shì),優(yōu)化資源配置,實(shí)現(xiàn)邊際利潤最大化提供重要參考。
[Abstract]:With the continuous opening of China's domestic financial market, information technology plays an increasingly important role in all walks of life, the banking industry and modern information technology integration is speeding up, especially with the integration level of electronic banking industry continues to improve, promote the popularization of the Internet technology, gradually into various fields. The "science and technology. Popular science and technology to create value" concept, according to the international authoritative organization of "information system audit and Control Commission (ISACA) issued the best practice guidelines for risk control of information system and IT audit, information technology risk management should focus on IT governance, information security, business continuity management, the science and technology field, information technology outsourcing project the management of several major project management, banking information technology outsourcing more and more, and the introduction of technology and equipment maintenance coverage, communication network Network management, data center operations, development and maintenance of information systems, data backup and recovery, information technology training and so on. Because the bank belongs to technology intensive industry, informatization level is very high, its core business system for the safe and stable operation of the people and property safety, therefore, the bank attaches great importance to risk management of outsourcing projects of science and technology the information technology innovation and development of science and technology. The value of information technology in the banking industry to create a more and more important role, but some small and medium-sized financial institutions for their own technology accumulation is not enough, the independent research and development of high cost, long cycle and other comprehensive considerations, have adopted information technology outsourcing approach to solve the above problems. With the rapid development of science and technology especially, network upgrades, office integration, wide application of remote monitoring project, some outsourcing service providers in hosting a number of silver For the outsourcing business, such as self-service equipment, terminal, POSS machine and so on, forming a rich variety of outsourcing mode. However, information technology outsourcing is a double-edged sword, it brings high achievements in the enjoyment of the bank is also under tremendous external risk, with the innovation and development of application of information technology for financial structure deep and information technology outsourcing services, national commercial banks generally take the information technology outsourcing as an important means to improve service level of information technology in recent years, especially the small and medium-sized banks to help through the information technology outsourcing banks to improve the management level and service efficiency, save the information technology construction and operation and maintenance costs, achieve scientific and technological upgrading strategy. The content of the information technology outsourcing bank has been the first relates only to the non core business expansion as the core business system, system operation and maintenance and management. Where does not need to increase staff and cost under the premise, can obtain stable and high quality IT services, this is the city's act on behalf of the small and medium commercial banks, has a special significance. The research on Shenyang rural commercial bank information technology outsourcing project risk management this paper as an example, the use of risk in Shenyang rural commercial bank information technology outsourcing project risk management theory of risk identification, assessment and monitoring, and take effective risk control, for small and medium sized commercial banks to improve the level of information technology outsourcing risk management of the project, the system does not hold, the overall risk of the bottom line, provides an important reference value and significance to keep the stable operation of information system security, to help small and medium-sized banks to further improve the level of risk management. This paper mainly consists of 4 parts, first introduced the development of Science On the background of information technology outsourcing risk management and its practical significance; then analyzes the status quo and analysis of Shenyang rural commercial bank information technology outsourcing project, points out the existing problems; secondly, the use of risk identification and analysis of Shenyang rural commercial bank information technology outsourcing project, to identify the existing risk assessment and monitoring. And then the effective management and reasonable control of outsourcing project risk. Finally, describes the implementation and protection of the Shenyang rural commercial bank information technology outsourcing project risk control, modern commercial banks should be scientific and effective management of the project outsourcing risk, and provide the safeguard mechanism in the implementation of the institutional and organizational framework, for small and medium sized commercial banks to assess the level of outsourcing the information technology risk management of the project, improve the level of risk management, make full use of the advantages of outsourcing supplier operational cost savings It provides an important reference for optimizing the allocation of resources and maximizing marginal profit.

【學(xué)位授予單位】：吉林大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2017
【分類號(hào)】：F832.35;F272.3

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