本文關(guān)鍵詞：冰雪旅游景區(qū)游客安全管理體系構(gòu)建研究　出處：《華僑大學(xué)》2013年碩士論文　論文類型：學(xué)位論文

  更多相關(guān)文章： 冰雪旅游景區(qū) 游客安全 影響因素 管理體系 冰雪大世界

【摘要】：冰雪旅游作為一項體驗性極強的旅游項目，已逐漸成為我國冬季旅游的熱點項目。與此同時，冰雪旅游極具刺激性，，其安全與否直接關(guān)系到冰雪旅游能否持續(xù)發(fā)展。旅游者作為旅游活動的主體對旅游安全的需求更是不容忽視。因此，全面深入的分析冰雪旅游景區(qū)的安全問題既是對旅游者負(fù)責(zé)，也是冰雪旅游業(yè)實現(xiàn)可持續(xù)發(fā)展的必然要求。 本研究通過內(nèi)容分析法對往年冰雪旅游安全事件案例進行分析歸納，總結(jié)冰雪旅游安全事件的表現(xiàn)形態(tài)及特點，并對冰雪旅游景區(qū)游客安全影響因素進行評價分析，從人為因素、物質(zhì)因素、環(huán)境因素以及管理因素等4個方面選取30項指標(biāo)，構(gòu)成了冰雪旅游景區(qū)游客安全影響因素評價指標(biāo)體系。采用AHP和專家打分法，明確了影響游客安全的主次因素，其中管理因素權(quán)重值最高，其次是人為因素，環(huán)境因素影響程度最低。 根據(jù)冰雪旅游景區(qū)游客安全管理體系構(gòu)建的原則，本研究針對“人、物、環(huán)境、管理”分別從安全教育培訓(xùn)機制、安全檢查管控機制、安全預(yù)警監(jiān)測機制以及安全管理保障機制等四個方面構(gòu)建了冰雪旅游景區(qū)游客安全管理體系。以棋盤山冰雪大世界為例，將冰雪旅游景區(qū)游客安全管理體系運用到實踐中，基于游客安全感知對景區(qū)進行安全現(xiàn)狀分析，運用excel以及spss17.0進行數(shù)據(jù)分析，通過對從業(yè)人員的調(diào)查以及筆者實地考察發(fā)現(xiàn)其景區(qū)存在的安全問題，根據(jù)其安全隱患提出幾點建議。 本研究力求在一定程度上豐富我國對冰雪旅游安全管理的相關(guān)理論研究，同時為冰雪旅游景區(qū)的安全管理提供借鑒和參考。
[Abstract]:Ice and snow tourism as a strong experience of tourism projects, has gradually become a hot spot of winter tourism in China, at the same time, snow and ice tourism is extremely stimulating. Its safety or not is directly related to the sustainable development of ice and snow tourism. As the main body of tourism activities, tourists' demand for tourism security should not be ignored. It is not only the responsibility to tourists, but also the inevitable requirement to realize the sustainable development of ice and snow tourism. This study through the content analysis of ice and snow tourism safety events in previous years to analyze and summarize the ice and snow tourism safety events form and characteristics. In addition, the factors affecting the safety of tourists in ice and snow scenic spots were evaluated and analyzed, and 30 indexes were selected from human factors, material factors, environmental factors and management factors. Using AHP and expert scoring method, the main and secondary factors affecting the security of tourists are defined, among which the weight of management factors is the highest. Secondly is the human factor, the environmental factor influence degree is the lowest. According to the principles of the construction of the safety management system of the ice and snow scenic spots, this study aims at "people, things, environment, management" from the safety education and training mechanism, safety inspection and control mechanism. The security early warning monitoring mechanism and safety management guarantee mechanism are four aspects of the security management system of ice and snow tourist attractions. Take Qipanshan Ice and Snow World as an example. Apply the ice and snow scenic spot tourist safety management system to the practice, based on the tourist safety perception to the scenic area security status analysis, use excel and spss17.0 to carry on the data analysis. Through the investigation of the practitioners and the author's on-the-spot investigation, the author finds out the safety problems existing in the scenic spots, and puts forward some suggestions according to the hidden safety problems of the scenic spots. To some extent, this study aims to enrich the theoretical research on ice and snow tourism safety management in China, and at the same time provide reference and reference for ice and snow tourism scenic area safety management.
【學(xué)位授予單位】：華僑大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2013
【分類號】：F592.7

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