直銷(xiāo)企業(yè)營(yíng)銷(xiāo)系統(tǒng)動(dòng)力學(xué)模型構(gòu)建與仿真
本文選題:系統(tǒng)動(dòng)力學(xué) 切入點(diǎn):營(yíng)銷(xiāo)系統(tǒng) 出處:《北京理工大學(xué)》2015年碩士論文
【摘要】:市場(chǎng)營(yíng)銷(xiāo)系統(tǒng)對(duì)一個(gè)企業(yè)的重要性不言而喻,市場(chǎng)營(yíng)銷(xiāo)系統(tǒng)的良好運(yùn)行是一個(gè)企業(yè)健康發(fā)展的根本保障。直銷(xiāo)作為一個(gè)舶來(lái)品,從引入我國(guó)到目前發(fā)展,歷程波折叢生。許多直銷(xiāo)公司在短短幾年內(nèi)經(jīng)歷大起大落,始終沒(méi)有形成一套穩(wěn)定的發(fā)展模式。許多直銷(xiāo)公司在發(fā)展道路上摸石過(guò)河,一些想進(jìn)入直銷(xiāo)領(lǐng)域的傳統(tǒng)公司望而卻步。本文的研究目的就是在通關(guān)介紹直銷(xiāo)發(fā)展模式的基礎(chǔ)上,研究直銷(xiāo)公司最核心的市場(chǎng)營(yíng)銷(xiāo)系統(tǒng),通過(guò)構(gòu)建適合企業(yè)良好運(yùn)行的營(yíng)銷(xiāo)系統(tǒng),對(duì)直銷(xiāo)公司的發(fā)展策略提出建議。 本文運(yùn)用系統(tǒng)動(dòng)力學(xué)方法,對(duì)直銷(xiāo)企業(yè)營(yíng)銷(xiāo)系統(tǒng)進(jìn)行模擬分析。首先,本文在文獻(xiàn)分析的基礎(chǔ)上,提出將4Ps和4Rs營(yíng)銷(xiāo)理論相結(jié)合,作為構(gòu)建營(yíng)銷(xiāo)系統(tǒng)的理論基礎(chǔ)。其次,根據(jù)理論基礎(chǔ),將營(yíng)銷(xiāo)系統(tǒng)劃分為促銷(xiāo)子系統(tǒng)、產(chǎn)品子系統(tǒng)、渠道子系統(tǒng)、價(jià)格子系統(tǒng)、客戶(hù)關(guān)聯(lián)關(guān)系子系統(tǒng)、反應(yīng)子系統(tǒng)和回報(bào)子系統(tǒng)七個(gè)子系統(tǒng)。再次,根據(jù)直銷(xiāo)企業(yè)營(yíng)銷(xiāo)系統(tǒng)的特征,確定了系統(tǒng)的邊界,并分析了系統(tǒng)的因果反饋機(jī)制。針對(duì)七大子系統(tǒng),分析了各個(gè)子系統(tǒng)內(nèi)部的因果關(guān)系,并繪制了系統(tǒng)流程圖,明確系統(tǒng)內(nèi)各因素的反饋關(guān)系。最后,,將七個(gè)子系統(tǒng)整合,形成營(yíng)銷(xiāo)大系統(tǒng),并建立動(dòng)態(tài)學(xué)方程,利用系統(tǒng)動(dòng)態(tài)學(xué)Anylogic軟件對(duì)營(yíng)銷(xiāo)系統(tǒng)進(jìn)行了模擬分析及模擬結(jié)果檢驗(yàn)。最終,根據(jù)對(duì)模擬結(jié)果的分析,明確各因素之間的關(guān)系,以此對(duì)直銷(xiāo)行業(yè)提出決策建議。 本文制定了直銷(xiāo)企業(yè)營(yíng)銷(xiāo)策略,根據(jù)對(duì)系統(tǒng)模擬結(jié)果的分析,分別從促銷(xiāo)、產(chǎn)品、渠道和客戶(hù)關(guān)聯(lián)關(guān)系四個(gè)方面,提出了直銷(xiāo)企業(yè)營(yíng)銷(xiāo)策略的建議,為直銷(xiāo)企業(yè)的發(fā)展提供一定的理論性指導(dǎo)。
[Abstract]:The importance of the marketing system to an enterprise is self-evident. The good operation of the marketing system is the fundamental guarantee for the healthy development of an enterprise. Many direct marketing companies have experienced ups and downs in just a few years, and have never formed a stable development model. Some traditional companies that want to enter the field of direct selling are deterred. The purpose of this paper is to study the core marketing system of direct selling companies on the basis of introducing the development mode of direct selling through customs. By constructing a marketing system suitable for good operation of enterprises, some suggestions are put forward for the development strategy of direct selling companies. This paper uses the system dynamics method to simulate and analyze the marketing system of direct selling enterprises. Firstly, based on the literature analysis, this paper puts forward the combination of 4Ps and 4Rs marketing theory as the theoretical basis of the construction of marketing system. According to the theoretical basis, the marketing system is divided into seven subsystems: promotion subsystem, product subsystem, channel subsystem, price subsystem, customer relationship subsystem, reaction subsystem and return subsystem. According to the characteristics of the marketing system of direct selling enterprises, the boundary of the system is determined, and the causal feedback mechanism of the system is analyzed. For the seven subsystems, the causality within each subsystem is analyzed, and the flow chart of the system is drawn. Finally, the seven subsystems are integrated to form the marketing system, and the dynamic equation is established. The simulation analysis and simulation result test of the marketing system are carried out by using the system dynamic Anylogic software. According to the analysis of the simulation results, the relationship between the factors is clarified, and the decision suggestions for the direct selling industry are put forward. Based on the analysis of the system simulation results, this paper puts forward some suggestions on the marketing strategy of direct selling enterprises from four aspects: promotion, product, channel and customer relationship. For the development of direct selling enterprises to provide certain theoretical guidance.
【學(xué)位授予單位】:北京理工大學(xué)
【學(xué)位級(jí)別】:碩士
【學(xué)位授予年份】:2015
【分類(lèi)號(hào)】:F274;N941.3;F713.32
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