大連地區(qū)銀行從業(yè)人員工作壓力、組織支持感與工作滿意度的關(guān)系研究
發(fā)布時間:2020-05-17 00:35
【摘要】:With the globalization, market-oriented and information era's coming, the scope and depth of social competition is becoming more and more outspread. Many enterprises continue to work on staff's efficiency and higher quality requirements in order to compete in an increasingly competitive environment to seek survival and development. But it also brought more and more job stress for the employees. As one of the nation's important economic department, the bank have some characteristics, like strong integration, high requirements, heavy duty, and so on. So bankers often work under high stress. It not only brought a series of physiological problems to the staff, but also had a negative impact on the job satisfaction of employee. Based on these situations, the thesis chose the Dalian Commercial Bank employees as the investigated object, and do a questionnaire survey to collect information on Job Stress, Perceived Organizational Support and Job Satisfaction. With the help of SPSS 16.0, the author analyzed the relationship of variables with factor analysis (FA), correlation analysis, and regression analysis, and reached the corresponding conclusions in the end. The main conclusions include following aspects: (1)At present time, the overall level of the banker's job stress in Dalian area is in the medium slant next level, and the level of job satisfaction is at the medium. (2)We can obtain that the job stress has a distinction between positive and negative, in which positive stress has a significantly positive correlation with Job Satisfaction, while negative stress and Job Satisfaction are significantly positive correlation. As the relationship between Perceived Organizational Support and Job Satisfaction, the three dimensions of organizational support and Job Satisfaction are significantly positive correlation. Both Job Stress and Perceived Organizational Support have an effect of certain prediction on Job Satisfaction. (3)We have verified that the Perceived Organizational Support has a mediating effect between Job Stress and Job Satisfaction by regression analysis. In this paper, the innovation is:choosing Bank staff as a research object to combine three variables of Job Stress, Perceived Organizational Support and Job Satisfaction to study, which has verified that the POS has a mediating effect between work stress and job satisfaction. At the same time, we proved that work stress has a distinction of positive and negative and then we continued to analyze the mediating effect of Perceived Organizational Support between work stress and Job Satisfaction. Through this study, we can know the work stress and job satisfaction condition of bank employees in Dalian. This article also proposed some targeted management measures from the perspective of organization to ensure that organization would take a reasonable distinction between the positive and negative pressure and control the negative pressure at the appropriate level, thus to improve the job satisfaction of staffs and ensure the harmonious and healthy development of organization.
【圖文】:
第五部分結(jié)論主要是對前面數(shù)據(jù)的分析結(jié)果進行總結(jié),并在此基礎(chǔ)上對實踐過程提出一定的建議。木文的研究框架如圖1一l所示:工作壓力理論綜述組織支持感理論綜述文獻綜述工作滿意度綜述三變量關(guān)系述評研究設(shè)計與問卷調(diào)查實證研究研究結(jié)論與建議研究局限與展望圖1一1本文的研究框架
【學(xué)位授予單位】:東北財經(jīng)大學(xué)
【學(xué)位級別】:碩士
【學(xué)位授予年份】:2011
【分類號】:F272.92;F832.2
本文編號:2667614
【圖文】:
第五部分結(jié)論主要是對前面數(shù)據(jù)的分析結(jié)果進行總結(jié),并在此基礎(chǔ)上對實踐過程提出一定的建議。木文的研究框架如圖1一l所示:工作壓力理論綜述組織支持感理論綜述文獻綜述工作滿意度綜述三變量關(guān)系述評研究設(shè)計與問卷調(diào)查實證研究研究結(jié)論與建議研究局限與展望圖1一1本文的研究框架
【學(xué)位授予單位】:東北財經(jīng)大學(xué)
【學(xué)位級別】:碩士
【學(xué)位授予年份】:2011
【分類號】:F272.92;F832.2
【引證文獻】
相關(guān)碩士學(xué)位論文 前3條
1 張海鵬;工作壓力對國有銀行員工離職傾向影響機制研究:組織支持感知的中介作用[D];華南農(nóng)業(yè)大學(xué);2018年
2 周怡君;工作壓力、工作滿意度與組織承諾關(guān)系研究[D];南昌大學(xué);2017年
3 馮起升;企業(yè)青年員工工作壓力、組織支持與工作績效的關(guān)系研究[D];西南財經(jīng)大學(xué);2013年
,本文編號:2667614
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