成都HD股份有限公司主業(yè)務流程優(yōu)化問題研究
發(fā)布時間：2018-08-18 20:35
【摘要】：世界經(jīng)濟的發(fā)展正在趨向于信息化、全球化、一體化的局面,企業(yè)在市場中的地位越來越多地面臨著來自各方向的壓力。面對挑戰(zhàn),企業(yè)想獲得生存和發(fā)展,僅從自身的產(chǎn)品的質(zhì)量、成本等方面進行改革已經(jīng)遠遠不足,當代企業(yè)的良性發(fā)展越來越依賴于合理的業(yè)務流程。設計合理的業(yè)務流程可以為企業(yè)帶來較強的應變能力,要設計整理出較為適合企業(yè)發(fā)展的業(yè)務流程,才能夠企業(yè)帶來生機和發(fā)展的空間。上世紀末葉,美國企業(yè)為尋回它們丟掉的競爭力,廣泛開展了稱為“再造工程”的企業(yè)改造活動。和一般意義上的企業(yè)重組相比,“再造工程”具有特定的內(nèi)涵:它圍繞著一個基本的焦點,即業(yè)務流程。很多專家學者在業(yè)務流程調(diào)整領(lǐng)域進行了研究,并總結(jié)出了一些相關(guān)理論。邁克爾·哈默和詹姆斯·錢皮曾于20世紀90年代提出了流程再造理論,引起了巨大的反響,很多企業(yè)認為該理論可以拯救企業(yè)的發(fā)展。但采用該理論的企業(yè)中,大部分并未獲得成功。此后,在哈默教授理論的基礎(chǔ)上,一些學者提出流程優(yōu)化理論,不贊成將原有流程徹底推倒、再造。該理論相對于流程再造理論的優(yōu)越性使之迅速在全球推廣開來,很多企業(yè)把它應用到管理時間中,取得了很好的效果。基于這個考慮,我們?yōu)楦纳瞥啥糎D公司的經(jīng)營狀況、加強其生存發(fā)展能力,對該公司現(xiàn)有的業(yè)務流程提出了優(yōu)化建議。本文首先對國內(nèi)外在流程再造及流程優(yōu)化方面的研究情況進行了適當?shù)年U述,然后對HD股份有限公司的狀況進行了簡短的介紹,描述了該公司目前的主業(yè)務流程,并根據(jù)前述理論,結(jié)合HD公司的具體情況,對該公司的幾個關(guān)鍵流程提出了優(yōu)化建議。HD公司擁有較多的業(yè)務流程,不能全部都優(yōu)化到,因此對企業(yè)進行了關(guān)鍵業(yè)務流程的選取。然后,本文對關(guān)鍵業(yè)務流程進行研究,對實際流程進行分析,厘清現(xiàn)有流程并并依流程重要性進行現(xiàn)狀總結(jié),發(fā)現(xiàn)其中存在的問題并提出優(yōu)化方案,然后對優(yōu)化方案作出評論,目的是通過流程的優(yōu)化,提高工作效率,提高企業(yè)的核心競爭力。最后對研究結(jié)果進行了總結(jié)和展望。
[Abstract]:The development of the world economy is tending to the situation of informationization, globalization and integration. The position of enterprises in the market is facing more and more pressure from all directions. Facing the challenge, enterprises want to survive and develop, only from their own product quality, cost and other aspects of reform has been far from enough, the healthy development of contemporary enterprises more and more rely on reasonable business processes. The design of reasonable business process can bring a strong ability to meet the needs of the enterprise. Only by designing and sorting out the business process which is more suitable for the development of the enterprise can the enterprise bring vitality and space for development. At the end of the last century, American enterprises carried out enterprise transformation activities called "reengineering project" in order to find their lost competitiveness. Compared with the general sense of enterprise reorganization, "reengineering" has a specific connotation: it revolves around a basic focus, namely business process. Many experts and scholars have carried on the research in the business process adjustment domain, and summarized some related theories. Michael Hammer and James Chempi put forward the theory of process reengineering in the 1990s, which caused a great reaction. Many enterprises think that the theory can save the development of enterprises. However, most of the enterprises adopting this theory have not been successful. Then, on the basis of Professor Hamer's theory, some scholars put forward the theory of process optimization, and did not agree that the original process should be completely pushed down and reconstituted. Compared with the theory of process reengineering, this theory is popularized in the world rapidly, and many enterprises apply it to the management time and get good results. Based on this consideration, in order to improve the operating condition of Chengdu HD Company and strengthen its ability of survival and development, we put forward some suggestions for optimizing the existing business process of Chengdu HD Company. In this paper, the research situation of process reengineering and process optimization at home and abroad is described, then the situation of HD Co., Ltd. is briefly introduced, and the main business process of the company is described. According to the above theory, combined with the specific situation of HD Company, the paper puts forward some optimization suggestions for several key processes of HD Company. HD Company has more business processes, which can not all be optimized, so the selection of key business processes is carried out. Then, this paper studies the key business processes, analyzes the actual processes, clarifies the existing processes and summarizes the current situation according to the importance of the process, finds out the existing problems and puts forward the optimization scheme, and then comments on the optimization scheme. The aim is to improve the working efficiency and the core competitiveness of the enterprise through the optimization of the process. Finally, the research results are summarized and prospected.
【學位授予單位】：電子科技大學
【學位級別】：碩士
【學位授予年份】：2014
【分類號】：F426.4;F272.3
本文編號：2190605
[Abstract]:The development of the world economy is tending to the situation of informationization, globalization and integration. The position of enterprises in the market is facing more and more pressure from all directions. Facing the challenge, enterprises want to survive and develop, only from their own product quality, cost and other aspects of reform has been far from enough, the healthy development of contemporary enterprises more and more rely on reasonable business processes. The design of reasonable business process can bring a strong ability to meet the needs of the enterprise. Only by designing and sorting out the business process which is more suitable for the development of the enterprise can the enterprise bring vitality and space for development. At the end of the last century, American enterprises carried out enterprise transformation activities called "reengineering project" in order to find their lost competitiveness. Compared with the general sense of enterprise reorganization, "reengineering" has a specific connotation: it revolves around a basic focus, namely business process. Many experts and scholars have carried on the research in the business process adjustment domain, and summarized some related theories. Michael Hammer and James Chempi put forward the theory of process reengineering in the 1990s, which caused a great reaction. Many enterprises think that the theory can save the development of enterprises. However, most of the enterprises adopting this theory have not been successful. Then, on the basis of Professor Hamer's theory, some scholars put forward the theory of process optimization, and did not agree that the original process should be completely pushed down and reconstituted. Compared with the theory of process reengineering, this theory is popularized in the world rapidly, and many enterprises apply it to the management time and get good results. Based on this consideration, in order to improve the operating condition of Chengdu HD Company and strengthen its ability of survival and development, we put forward some suggestions for optimizing the existing business process of Chengdu HD Company. In this paper, the research situation of process reengineering and process optimization at home and abroad is described, then the situation of HD Co., Ltd. is briefly introduced, and the main business process of the company is described. According to the above theory, combined with the specific situation of HD Company, the paper puts forward some optimization suggestions for several key processes of HD Company. HD Company has more business processes, which can not all be optimized, so the selection of key business processes is carried out. Then, this paper studies the key business processes, analyzes the actual processes, clarifies the existing processes and summarizes the current situation according to the importance of the process, finds out the existing problems and puts forward the optimization scheme, and then comments on the optimization scheme. The aim is to improve the working efficiency and the core competitiveness of the enterprise through the optimization of the process. Finally, the research results are summarized and prospected.
【學位授予單位】：電子科技大學
【學位級別】：碩士
【學位授予年份】：2014
【分類號】：F426.4;F272.3
【參考文獻】
相關(guān)期刊論文 前1條
1 郭忠金;李非;;業(yè)務流程再造理論的起源、演進及發(fā)展趨勢[J];現(xiàn)代管理科學;2007年11期
，本文編號：2190605
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