本文關(guān)鍵詞： 煤礦企業(yè)一線員工 主觀幸福感 工作倦怠　出處：《中國礦業(yè)大學(xué)》2014年碩士論文　論文類型：學(xué)位論文

【摘要】：主觀幸福感（SWB）是評價者根據(jù)自定的標(biāo)準(zhǔn)對其生活質(zhì)量的整體性評估，即以個體的主觀評價為標(biāo)準(zhǔn)的幸福感，它是衡量個人生活質(zhì)量的重要綜合性指標(biāo)，是人本主義理念在當(dāng)代心理學(xué)中的延伸。工作倦怠是在工作重壓下的一種身心俱疲并阻礙個人發(fā)展的狀態(tài)。煤礦企業(yè)一線員工長期處于危險系數(shù)高、勞動強度大、作業(yè)形式單調(diào)、工作環(huán)境惡劣的狀態(tài)下，個體的心理壓力如果不能及時調(diào)整或緩釋，極易出現(xiàn)身心疲憊，導(dǎo)致主觀幸福感水平低和工作倦怠現(xiàn)象的發(fā)生。 本研究以煤礦企業(yè)一線員工作為研究對象，通過訪談和問卷調(diào)查的方式，確定煤礦企業(yè)一線員工主觀幸福感的影響因素以及工作倦怠的表現(xiàn)，并制定出比較適合煤礦企業(yè)一線員工主觀幸福感和工作倦怠的調(diào)查問卷。 通過隨機選取山西省煤礦企業(yè)一線員工（以下簡稱礦工），共計473名有效被試為對象進(jìn)行研究，對其主觀幸福感現(xiàn)狀、工作倦怠現(xiàn)狀以及二者之間的關(guān)系進(jìn)行研究。結(jié)果表明： 1.礦工主觀幸福感處于中等偏高水平，總體幸福感問卷平均得分為3.303分，略高于均值3分；工作倦怠現(xiàn)象不明顯，工作倦怠問卷平均得分為2.723分，略低于均值3分。 2.主觀幸福感中的安全健康因素、個性心理因素維度和工作倦怠的疏離工作維度呈顯著負(fù)相關(guān)關(guān)系；主觀幸福感中的安全健康因素、個性心理因素、家庭因素維度和工作倦怠的情感耗竭維度呈顯著負(fù)相關(guān)關(guān)系；工作倦怠中的情感耗竭維度和疏離工作維度呈顯著正相關(guān)關(guān)系。 3.礦工主觀幸福感和工作倦怠在部分人口統(tǒng)計學(xué)變量上有顯著差異：不同年齡水平的礦工在總體主觀幸福感和總體工作倦怠以及二者各維度上均沒有顯著差異；不同工齡的礦工在工作因素、情感耗竭維度和總體工作倦怠上有顯著差異；不同學(xué)歷的礦工在總體主觀幸福感上及其包含的五個維度工作因素、社會關(guān)愛因素、家庭因素、安全健康因素、個性心理因素上均有顯著差異；不同用工類型的礦工在工作因素、社會關(guān)愛因素、總體主觀幸福感方面均有顯著差異；不同婚姻狀況的礦工在工作因素、社會關(guān)愛因素、家庭因素、個性心理因素、總體主觀幸福感方面均有顯著差異。 根據(jù)以上分析，本文從保障礦工的安全健康、關(guān)注礦工的個性心理、建立公平而有激勵性的薪酬福利制度、提升員工家庭滿意度四個角度提出建議，旨在通過提高礦工主觀幸福感來規(guī)避工作倦怠。
[Abstract]:SWB (subjective Well-being) is the overall evaluation of the quality of life of the evaluators according to their own criteria, that is, the well-being based on the subjective evaluation of the individual, and it is an important comprehensive index to measure the quality of personal life. It is an extension of humanism in contemporary psychology. Job burnout is a state of mental and physical exhaustion and hindering personal development under the heavy pressure of work. When the work form is monotonous and the working environment is bad, if the individual psychological pressure can not be adjusted or released in time, it is easy to appear physical and mental exhaustion, which leads to the low level of subjective well-being and the occurrence of job burnout. This research takes the coal mine enterprise front-line staff as the research object, through the interview and the questionnaire survey, determines the coal mine enterprise front-line staff subjective well-being influence factor as well as the job burnout performance. A questionnaire for subjective well-being and job burnout of first-line employees in coal mines was developed. Through the random selection of the first line workers of Shanxi coal mine enterprises (hereinafter referred to as miners), a total of 473 effective subjects were selected to study the present situation of subjective well-being, job burnout and the relationship between them. 1. The average score of total well-being questionnaire was 3.303, which was slightly higher than the average of 3 points, and the phenomenon of job burnout was not obvious. The average score of job burnout questionnaire was 2.723, which was slightly lower than the average of 3 points. 2. The factors of safety and health in subjective well-being, the dimension of personality psychological factors and the dimension of job burnout are negatively correlated, the factors of safety and health in subjective well-being, the factors of personality psychology, There was a significant negative correlation between the family factor dimension and the emotional exhaustion dimension of job burnout, while there was a significant positive correlation between the emotional exhaustion dimension and the estrangement dimension in job burnout. 3. There were significant differences between subjective well-being and job burnout of miners in some demographic variables: there was no significant difference in total subjective well-being and overall job burnout between miners of different ages and their dimensions; There were significant differences in work factors, emotional exhaustion dimensions and overall job burnout among miners with different working years; miners with different degrees of education had significant differences in overall subjective well-being and the five dimensions of work factors, social care factors, family factors, and so on. There were significant differences in safety and health factors, personality psychological factors, working factors, social care factors, overall subjective well-being of miners of different types of employment, working factors of miners with different marital status, There were significant differences in social care factors, family factors, personality psychological factors and overall subjective well-being. According to the above analysis, this paper puts forward some suggestions from four angles: to ensure the safety and health of miners, to pay attention to the individual psychology of miners, to establish a fair and encouraging salary and welfare system, and to improve the satisfaction of employees' families. The aim is to avoid job burnout by improving miners' subjective well-being.
【學(xué)位授予單位】：中國礦業(yè)大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2014
【分類號】：F426.21;F272.92

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