本文選題：快遞市場　切入點：監(jiān)管制度　出處：《吉林大學(xué)》2017年碩士論文　論文類型：學(xué)位論文

【摘要】：自20世紀60年代末快遞行業(yè)在美國誕生以來,就以驚人的速度迅速發(fā)展起來,一度成為世界上增長速度最快的行業(yè)之一。改革開放后,我國也出現(xiàn)了快遞行業(yè),在市場經(jīng)濟的發(fā)展和政府的扶持下,快遞業(yè)迅速崛起。尤其是近年來,人民生活水平日益提高,日益追求便利化、多樣性的購物方式,隨著淘寶網(wǎng)、京東商城、聚美優(yōu)品、唯品會等電子商務(wù)的發(fā)展以及網(wǎng)上銀行、支付寶、微信支付等快捷支付方式的出現(xiàn),快遞服務(wù)需求大幅度增加,快遞市場隨之蓬勃發(fā)展。作為現(xiàn)代服務(wù)業(yè)的重要組成部分,快遞行業(yè)在推動流通方式轉(zhuǎn)型、促進消費升級方面也發(fā)揮了重要的作用。但由于缺乏強制性的規(guī)范措施、市場準入門檻又比較低,快遞行業(yè)出現(xiàn)了諸多問題,引發(fā)了社會各界的廣泛關(guān)注。據(jù)此,為了更好地規(guī)范快遞市場的發(fā)展秩序、保護消費者的合法權(quán)益,政府相關(guān)部門也頒布了一系列法律法規(guī),用以規(guī)范這個迅速發(fā)展的行業(yè)。自2009年修正的《中華人民共和國郵政法》頒布實施以來,首次從法律高度上明確對快遞行業(yè)進行定位,加之后續(xù)出臺的各項法律文件,共同奠定了快遞市場的法律基礎(chǔ),為快遞市場的管理提供了法律依據(jù)。但是,由于快遞企業(yè)的體制限制、員工素質(zhì)較低,相關(guān)部門的管理不規(guī)范、監(jiān)管難度大,消費者的維權(quán)意識較低等原因,我國快遞市場的相關(guān)法律法規(guī)自實施以來并未達到預(yù)期效果,快遞企業(yè)違規(guī)操作、快遞業(yè)務(wù)投訴、侵犯消費者權(quán)益等問題依然層出不窮。據(jù)此,本文從法經(jīng)濟學(xué)視角運用成本—收益分析方法和供求分析方法,分析當前我國快遞市場監(jiān)管制度的實施效率,探討當前我國快遞市場監(jiān)管制度中存在的問題,以期建立更有效率的快遞市場監(jiān)管制度,最大限度的釋放其潛在利益。本文采用提出問題——分析問題——解決問題的邏輯思路,運用經(jīng)濟學(xué)中成本—收益分析方法和供求分析方法,對我國快遞市場監(jiān)管制度進行經(jīng)濟學(xué)分析。通過探討我國快遞業(yè)的發(fā)展歷程,分析我國快遞市場監(jiān)管制度中存在的問題,為后續(xù)相關(guān)措施的研究奠定基礎(chǔ)。另外,由于國外快遞市場發(fā)展相對成熟,關(guān)于快遞市場的管理也更為系統(tǒng)和完善,本文在我國快遞市場發(fā)展的實際狀況的基礎(chǔ)上,分析了德國、美國以及日本快遞行業(yè)的發(fā)展經(jīng)驗和快遞市場的管理經(jīng)驗,并探討其對我國快遞市場監(jiān)管的借鑒意義。結(jié)合對我國快遞市場監(jiān)管制度的經(jīng)濟學(xué)分析,最后本文有針對性的提出完善快遞市場監(jiān)管制度的建議,以期促進我國快遞市場的健康、有序發(fā)展。
[Abstract]:Since the birth of express delivery industry in the United States at the end of 1960s, it has developed rapidly at an astonishing speed, and has once become one of the fastest-growing industries in the world. After the reform and opening up, express delivery industry has also emerged in China. With the development of the market economy and the support of the government, the express delivery industry has risen rapidly. Especially in recent years, the people's living standards have been improving day by day, and they have increasingly sought to facilitate and diversify their shopping methods. Along with Taobao, JingDong Mall, Jumei, With the development of e-commerce such as VIPSHOP and the emergence of fast payment methods such as online banking, Alipay, WeChat Pay, and so on, the demand for express delivery services has increased substantially, and the express delivery market has flourished. As an important part of the modern service industry, The express delivery industry has also played an important role in promoting the transformation of circulation mode and promoting consumption upgrading. However, due to the lack of mandatory normative measures and relatively low barriers to market access, there have been many problems in the express delivery industry. In order to better standardize the development order of the express delivery market and protect the legitimate rights and interests of consumers, the relevant government departments have also promulgated a series of laws and regulations. For the first time since the promulgation and implementation of the Postal Law of the people's Republic of China amended in 2009, the express delivery industry has been clearly positioned from a legal height, in addition to the various legal documents issued subsequently. Together, the legal foundation of express delivery market has been established, which provides legal basis for the management of express delivery market. However, due to the system restrictions of express delivery enterprises, the quality of staff is relatively low, the management of relevant departments is not standardized, and the supervision is very difficult. Due to the low awareness of consumer rights protection, the relevant laws and regulations in China's express delivery market have not achieved the expected results since the implementation of these laws and regulations. Problems such as illegal operation of express delivery enterprises, complaints of express delivery business, infringement of consumers' rights and interests are still emerging in endlessly. From the perspective of law and economics, this paper analyzes the efficiency of the supervision system of express delivery market in our country by using the cost-benefit analysis method and the method of supply and demand analysis, and probes into the problems existing in the supervision system of express delivery market in our country at present. In order to establish a more efficient express market supervision system to maximize the release of its potential benefits. By using the cost-benefit analysis method and the supply-demand analysis method in economics, this paper makes an economic analysis on the supervision system of express delivery market in China. By discussing the development course of express delivery industry in China, the problems existing in the supervision system of express delivery market in our country are analyzed. In addition, as the foreign express market is relatively mature and the management of express market is more systematic and perfect, this article is based on the actual situation of the development of express market in our country. This paper analyzes the development experience of express delivery industry in Germany, the United States and Japan and the management experience of express delivery market, and probes into its reference significance to the supervision of express market in our country. Finally, this paper puts forward some suggestions to improve the supervision system of express market in order to promote the healthy and orderly development of express market in China.
【學(xué)位授予單位】：吉林大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2017
【分類號】：F259.2

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