本文選題：PDCA　切入點：質量改進　出處：《中國科學院大學(工程管理與信息技術學院)》2015年碩士論文

【摘要】：中國科學院科研管理平臺經過十年的建設和發(fā)展,越來越受到體制機制、技術瓶頸、需求匹配和團隊能力等多方面困擾。而隨著互聯網、云計算、大數據、移動互聯等新一代信息技術的融合應用,開發(fā)新一代中科院科研管理平臺迫在眉睫。ARP3.0試點項目作為一個軟件平臺開發(fā)項目,改進和控制等質量管理問題在實施過程中逐漸暴露出來,繼續(xù)改進和優(yōu)化,以便更好的完成項目。本論文以ARP3.0系統試點項目為案例,通過全面介紹PDCA循環(huán),軟件質量管理和全面質量管理的理論,得出PDCA循環(huán)在ARP3.0系統試點項目實際應用中的效果,并且以PDCA循環(huán)為基礎,與其充分結合后,在質量過程管理及質量管理中予以改進及運作。其具體改進項目包括質量改進、質量控制及質量計劃等。在整個改進及運作中,本人通過實際參與,對ARP3.0系統試點項目開發(fā)、運作及管理情況有了很深了解。對于關鍵問題的判斷,采用了帕累托圖予以識別,在對現存問題的剖析上,魚刺圖得到了切實應用,對其深層次原因進行了挖掘,并通過PDCA循環(huán)與質量改進結合,最終找到解決問題的思路。對于研究方法的使用,選擇了理論與實踐相結合的方法。并結合本項目建設特點及質量、進度,運用了質量改進法,所得結果及研究效果對以后開展IT項目質量研究極具現實意義。
[Abstract]:After ten years' construction and development, the scientific research management platform of the Chinese Academy of Sciences (CAS) is increasingly plagued by institutional mechanisms, technical bottlenecks, needs matching and team capabilities.With the convergence and application of the Internet, cloud computing, big data, mobile interconnection and other new generation information technology, it is urgent to develop a new generation of scientific research management platform of the Chinese Academy of Sciences as a software platform development project.Quality management problems, such as improvement and control, are gradually exposed in the implementation process, continue to improve and optimize, in order to better complete the project.This paper takes the ARP3.0 system pilot project as a case, through introducing the theory of PDCA cycle, software quality management and total quality management, obtains the effect of PDCA cycle in the ARP3.0 system pilot project, and based on PDCA cycle.With its full integration, quality process management and quality management to be improved and operated.Its specific improvement projects include quality improvement, quality control and quality planning.In the whole improvement and operation, through the actual participation, I have a deep understanding of the development, operation and management of the ARP3.0 system pilot project.The Pareto diagram is used to identify the key problems. In the analysis of the existing problems, the fish-burr map is applied to excavate the deep-seated causes, and the PDCA cycle is combined with the quality improvement.Finally find a solution to the problem.For the use of research methods, the combination of theory and practice is chosen.Combined with the characteristics and quality and progress of the project, the quality improvement method is used. The results and the research results are of great practical significance to the future development of IT project quality research.
【學位授予單位】：中國科學院大學(工程管理與信息技術學院)
【學位級別】：碩士
【學位授予年份】：2015
【分類號】：TP311.52

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本文編號：1694741