本文關(guān)鍵詞： 績效考評 國稅系統(tǒng) KPI關(guān)鍵指標(biāo)　出處：《吉林財經(jīng)大學(xué)》2014年碩士論文　論文類型：學(xué)位論文

【摘要】：績效考評是績效管理體系中非常重要的一個環(huán)節(jié)，對于整個績效管理體系能否發(fā)揮實際效果起著至關(guān)重要的作用�？冃Ч芾硎且环N源自西方管理學(xué)的管理方法，是人力資源管理的核心組成部分。自上世紀(jì)80年代新管理思潮出現(xiàn)后，政府序列的績效管理體系搭建成為各國公共管理部門人力資源管理研發(fā)的最新課題。全面科學(xué)規(guī)范系統(tǒng)的績效管理體系能夠有效的規(guī)范公職人員的日常行為，，對于促進(jìn)公職人員素質(zhì)的提升，確保政府職能得到有效發(fā)揮，切實為人民提供優(yōu)質(zhì)高效的公共服務(wù)有著十分重要的意義和作用。 我國稅收有著取之于民、用之于民的重要作用，稅務(wù)部門作為國家重要的政府組成部門，承擔(dān)著為國聚財、為民收稅的神圣使命，搭建符合國稅工作實際的績效管理體系、打造一支戰(zhàn)斗硬朗、作風(fēng)優(yōu)良的國稅隊伍關(guān)系到國稅事業(yè)的生死存亡和人心向背，更關(guān)乎社會主義市場經(jīng)濟(jì)的良性協(xié)調(diào)發(fā)展。所以建立一套科學(xué)、符合實際、方便操作的績效管理體系并發(fā)揮其應(yīng)有的實際作用，對社會經(jīng)濟(jì)的長遠(yuǎn)發(fā)展也有著重要的現(xiàn)實意義。 本文從現(xiàn)代績效理論入手，結(jié)合組織行為學(xué)、管理學(xué)、運用管理理論、數(shù)學(xué)、心理學(xué)、歷史學(xué)、領(lǐng)導(dǎo)行為藝術(shù)與傳統(tǒng)文化等理論，運用問卷調(diào)查、深入訪談、文獻(xiàn)分析、綜合比對、數(shù)據(jù)運用、資料對比等研究方法，對C市國稅系統(tǒng)現(xiàn)行的績效考評辦法進(jìn)行深刻剖析，指出存在的問題和不足。運用KPI關(guān)鍵績效指標(biāo)的考核方式，結(jié)合C市國稅系統(tǒng)工作實際，結(jié)合崗位風(fēng)險自查、內(nèi)控機(jī)制建設(shè)、完善相關(guān)制度和強(qiáng)化思想道德教育工作基礎(chǔ)，鋪設(shè)了規(guī)范C市國稅系統(tǒng)干部行為的四道“防護(hù)網(wǎng)”，在此基礎(chǔ)上，重新優(yōu)化了原有的績效考評方法，進(jìn)行了可行性分析，指出了C市國稅系統(tǒng)績效考評實施工作的關(guān)鍵環(huán)節(jié)和要點。 本文僅通過對C市國稅系統(tǒng)現(xiàn)行的考評辦法進(jìn)行優(yōu)化，希望對稅務(wù)系統(tǒng)有關(guān)部門建立健全績效管理體系有借鑒和啟發(fā)意義，也為構(gòu)建“中國式”政府的績效管理體系和如何將外國好的管理方法與中國傳統(tǒng)文化理念相結(jié)合提供參考。
[Abstract]:Performance appraisal is a very important link in the performance management system, which plays an important role in the actual effect of the whole performance management system. Performance management is a management method derived from western management. Is the core component of human resources management. Since -20s, the new trend of thought in management, The construction of performance management system of government sequence has become the latest topic of human resources management research and development of public administration departments in various countries. The performance management system of comprehensive scientific and normative system can effectively regulate the daily behavior of public officials. It plays an important role in promoting the quality of public officials, ensuring the effective development of government functions and providing high quality and high efficiency public services for the people. Tax revenue in our country plays an important role in taking it for the people and using it for the people. As an important government component of the country, the tax department undertakes the sacred mission of collecting wealth for the country and collecting taxes for the people, and sets up a performance management system that conforms to the actual situation of the work of the state tax. To build a strong fighting force with a fine style of work is related to the survival and death of the cause of state tax, and to the healthy and coordinated development of the socialist market economy. Therefore, the establishment of a set of science is in line with reality. The performance management system which is convenient to operate and give full play to its practical function is also of great practical significance to the long-term development of social economy. Starting with the modern performance theory, combining the theories of organizational behavior, management, using management theory, mathematics, psychology, history, the art of leadership behavior and traditional culture, this paper makes use of questionnaires, in-depth interviews, literature analysis, etc. Through comprehensive comparison, data application, data contrast and other research methods, this paper makes a deep analysis of the current performance evaluation methods of the state tax system in C city, points out the existing problems and shortcomings, and applies the evaluation methods of the key performance indicators of KPI. Combining with the actual work of the state tax system in C city, combining with the post risk self-examination, the construction of internal control mechanism, perfecting the relevant system and strengthening the work foundation of ideological and moral education, Four "protective nets" were laid to standardize the behavior of cadres in the state tax system of C city. On this basis, the original performance evaluation methods were optimized and the feasibility analysis was carried out. This paper points out the key links and key points of the implementation of the performance appraisal of the state tax system in C city. In this paper, the author only optimizes the current evaluation methods of the tax system of C city, hoping to provide reference and inspiration for the relevant departments of the tax system to establish and improve the performance management system. It also provides reference for constructing the performance management system of "Chinese" government and how to combine foreign good management methods with Chinese traditional cultural ideas.
【學(xué)位授予單位】：吉林財經(jīng)大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2014
【分類號】：F812.42

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