發(fā)布時(shí)間：2018-04-08 22:00

  本文選題：保險(xiǎn)公司　切入點(diǎn)：績效管理　出處：《山東大學(xué)》2017年碩士論文

【摘要】：自上世紀(jì)九十年代美國友邦保險(xiǎn)進(jìn)入中國,伴隨中國人民保險(xiǎn)公司的分業(yè)經(jīng)營,平安保險(xiǎn)的成立并發(fā)展壯大,百家保險(xiǎn)公司注冊成立,中國保險(xiǎn)業(yè)的發(fā)展迅速。隨著國際化市場競爭日趨激烈,主要國內(nèi)和小型保險(xiǎn)公司在發(fā)展過程中面臨嚴(yán)峻的挑戰(zhàn)。黨的十六屆三中全會(huì),提出了科學(xué)發(fā)展觀,即:堅(jiān)持以人為本,建立全面、協(xié)調(diào)、可持續(xù)發(fā)展觀的總基調(diào),許多國內(nèi)企業(yè)提高了以人為本的重要性管理,而績效管理是企業(yè)管理的一個(gè)重要組成部分,也越來越受到企業(yè)的關(guān)注,并將努力做企業(yè)績效管理作為企業(yè)可持續(xù)發(fā)展的目標(biāo)。黨的十八大以來,保險(xiǎn)業(yè)實(shí)現(xiàn)了歷史性變革,各方面工作取得突破性進(jìn)展。過去的五年,中國保險(xiǎn)業(yè)發(fā)展迅速,全國保費(fèi)收入年均增長16.8%,從2011年到2016年,五年時(shí)間由1.4萬億元增長到3.1萬億元。各償付能力顯著提高,不達(dá)標(biāo)公司五年間由5家減少到3家,行業(yè)凈資產(chǎn)大幅度提升,五年間由5566億元增加到1.76萬億元。保險(xiǎn)公司的業(yè)務(wù)發(fā)展,離不開銷售隊(duì)伍的發(fā)展,更離不開銷售管理人員能力的提高。銷售管理人員特別是保險(xiǎn)公司基層單位管理人員的績效管理,是保險(xiǎn)業(yè)發(fā)展的基礎(chǔ),更是保險(xiǎn)公司發(fā)展的一個(gè)重要部分。因此,本文選擇了 "H保險(xiǎn)公司基層單位人員績效管理優(yōu)化設(shè)計(jì)"這一論題,以日照市H保險(xiǎn)公司基層單位人員為主要研究對象,首先到圖書館查閱了大量文獻(xiàn),到網(wǎng)上學(xué)習(xí)和研究績效管理理論;其次,通過與H保險(xiǎn)公司基層單位員工進(jìn)行訪談以及填寫調(diào)查問卷等,調(diào)研企業(yè)實(shí)際情況。通過訪談和問卷調(diào)查,掌握了H保險(xiǎn)公司基層單位當(dāng)前的績效考核的現(xiàn)狀,并就此展開分析,查找公司績效管理存在的問題,根據(jù)績效管理的流程,為H保險(xiǎn)公司基層單位人員的績效管理優(yōu)化做出目標(biāo)計(jì)劃優(yōu)化、績效實(shí)施優(yōu)化、績效考核優(yōu)化、績效反饋優(yōu)化和績效運(yùn)用優(yōu)化實(shí)施方案,幫助H保險(xiǎn)公司做好基層單位人才的日�？冃Ч芾矸矫娴墓ぷ�,提升H保險(xiǎn)公司的各項(xiàng)指標(biāo)。經(jīng)過本次寫作,本文作者發(fā)現(xiàn),基于保險(xiǎn)公司基層單位人員的績效管理優(yōu)化設(shè)計(jì),僅有少量論文和期刊涉獵到此主題,作者基于對績效管理的研究,以H保險(xiǎn)公司為例進(jìn)行分析,對保險(xiǎn)公司基層單位人員的績效管理現(xiàn)狀進(jìn)行了研究,根據(jù)該公司的現(xiàn)狀及市場需求,設(shè)計(jì)了基于H保險(xiǎn)公司基層單位人員的績效管理優(yōu)化方案,在保險(xiǎn)公司行業(yè)的基層單位人員績效管理方面具有一定的突破性和創(chuàng)新性。
[Abstract]:Since American friendly Insurance entered China in the 1990s, with the separation of the people's Insurance Company of China, the establishment and development of Ping an Insurance, the registration of 100 insurance companies, the rapid development of the insurance industry in China.With the increasingly fierce competition in the international market, major domestic and small insurance companies are facing severe challenges in the process of development.The third Plenary session of the 16th CPC Central Committee put forward the scientific concept of development, that is, to adhere to the people-oriented, to establish a comprehensive, coordinated, sustainable development concept of the overall tone, many domestic enterprises to improve the importance of people-oriented management,The performance management is an important part of the enterprise management, and has been paid more and more attention by the enterprise, and will strive to do enterprise performance management as the goal of the sustainable development of the enterprise.Since the 18th National Congress of the Party, the insurance industry has achieved historic changes and various aspects of work have made breakthrough progress.China's insurance industry has grown rapidly in the past five years, with an average annual increase of 16.8 yuan, from 1.4 trillion yuan to 3.1 trillion yuan in the five years from 2011 to 2016.The solvency of the companies increased significantly, the number of substandard companies decreased from five to three in five years, and the net assets of the industry increased significantly, from 556.6 billion yuan to 1.76 trillion yuan in five years.The business development of insurance companies can not be separated from the development of sales team, but also from the improvement of sales management ability.The performance management of sales managers, especially the managers of insurance companies, is the foundation of the development of insurance industry and an important part of the development of insurance companies.Therefore, this paper chooses the topic of "optimal design of personnel performance management in grass-roots units of H insurance company", taking the basic unit personnel of H insurance company in Rizhao City as the main research object, first of all to consult a large number of documents in the library.To study and study the theory of performance management; secondly, through interviews with H insurance company grass-roots unit employees and fill out questionnaires, to investigate the actual situation of enterprises.Through interviews and questionnaires, this paper grasps the current situation of performance appraisal in H insurance company, and analyzes the problems in performance management, according to the process of performance management.Make the target plan optimization, performance implementation optimization, performance appraisal optimization, performance feedback optimization and performance application optimization implementation scheme for the performance management optimization of grass-roots units in H insurance company.Help H Insurance Company to do a good job in the daily performance management of grass-roots units, improve H insurance company indicators.After this writing, the author finds that only a small number of papers and periodicals dabble on this topic based on the optimal design of performance management in the grass-roots units of insurance companies, and the author based on the research on performance management.Taking H insurance company as an example, this paper studies the present situation of the performance management of the basic unit personnel of the insurance company. According to the present situation of the company and the market demand, the optimization scheme of the performance management of the basic unit personnel based on the H insurance company is designed.It has some breakthrough and innovation in the basic unit personnel performance management of insurance company industry.
【學(xué)位授予單位】：山東大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2017
【分類號】：F272.92;F842.31

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