本文關(guān)鍵詞：ZGN國有銀行溫州分行績效管理體系研究　出處：《湘潭大學(xué)》2012年碩士論文　論文類型：學(xué)位論文

  更多相關(guān)文章： 績效管理 均衡計(jì)分卡 崗位評估 360度評議

【摘要】：進(jìn)入21世紀(jì)，全球經(jīng)濟(jì)的一體化和信息技術(shù)、知識經(jīng)濟(jì)的快速發(fā)展，金融業(yè)競爭日趨激烈，商業(yè)銀行不斷加深管理體制改革，努力向管理要效益。我國國有商業(yè)銀行股改完成并成功上市后，，其長鏈型的組織架構(gòu)嚴(yán)重阻礙了效率的提升，績效管理水平低下。因此，在日趨激烈的市場競爭下，為了適應(yīng)新形勢的發(fā)展，我國國有銀行亟需轉(zhuǎn)變和改造管理體制和經(jīng)營機(jī)制，并且對銀行績效管理體系進(jìn)行重構(gòu)。 在績效管理理論的指導(dǎo)下，本文采用理論和案例分析方法，對ZGN國有商業(yè)銀行溫州分行現(xiàn)有的管理體制和績效考核進(jìn)行分析研究。以價(jià)值和風(fēng)險(xiǎn)為核心，遵循先進(jìn)性、激勵性和連續(xù)性的設(shè)計(jì)原則，制定了商業(yè)銀行的總體戰(zhàn)略目標(biāo)、部門目標(biāo)、崗位目標(biāo)的三層結(jié)構(gòu)的績效管理目標(biāo)體系，并用魚刺圖直觀地表達(dá)。根據(jù)“客戶導(dǎo)向、流程高效、控制風(fēng)險(xiǎn)、機(jī)構(gòu)精簡”的原則，確定了溫州分行本級的內(nèi)設(shè)機(jī)構(gòu)部門及其職責(zé)。設(shè)置了分行崗位評估六要素：知識與技能、影響與責(zé)任、解決問題和制定決策、管理與監(jiān)督、溝通技能及工作環(huán)境。確定了要素的評估標(biāo)準(zhǔn)、分級分值及權(quán)重，設(shè)計(jì)了崗位的評估步驟和方法，可對崗位進(jìn)行有效的評估，以合理地設(shè)定崗位目標(biāo)和員工目標(biāo)。 本文目的在于希望通過建立一套符合ZGN國有商業(yè)銀行溫州分行現(xiàn)狀的績效管理體系，并在長期地運(yùn)作中逐步完善，不斷提高員工的工作績效，并最終促進(jìn)分行機(jī)構(gòu)績效的不斷提升，達(dá)到員工個人職業(yè)和銀行組織發(fā)展雙贏的效果。并希望能對我國現(xiàn)有商業(yè)銀行的管理體制改革提供一定的借鑒作用。
[Abstract]:In 21th century, the integration of global economy and information technology, the rapid development of knowledge economy, the increasingly fierce competition in the financial industry, commercial banks continue to deepen the reform of the management system. After the completion of the stock reform and successful listing of state-owned commercial banks, its long-chain organizational structure seriously hinders the improvement of efficiency and the level of performance management is low. Under the increasingly fierce market competition, in order to adapt to the development of the new situation, the state-owned banks in our country urgently need to change and reform the management system and management mechanism, and reconstruct the bank performance management system. Under the guidance of performance management theory, this paper uses the theory and case analysis method to analyze the existing management system and performance appraisal of Wenzhou branch of ZGN state-owned commercial bank, with value and risk as the core. In accordance with the design principles of progressiveness, motivation and continuity, the performance management target system of the overall strategic objectives, department objectives and post objectives of commercial banks is formulated. According to the principles of "customer orientation, process efficiency, risk control, organization streamlining". The internal department and responsibility of Wenzhou Branch are determined. Six elements of branch post evaluation are set up: knowledge and skills, influence and responsibility, problem solving and decision-making, management and supervision. Communication skills and working environment. Determined the evaluation criteria of the elements, grading and weight, designed the post evaluation steps and methods, can be effective evaluation of the post. Set position goals and employee goals in a reasonable manner. The purpose of this paper is to establish a performance management system that accords with the status quo of Wenzhou branch of ZGN state-owned commercial bank, and to improve the performance of employees step by step in the long-term operation. And finally promote the performance of branch organizations to improve the performance of individual employees and the development of banking organizations to achieve a win-win effect and hope to provide a certain reference for the reform of the management system of the existing commercial banks in China.
【學(xué)位授予單位】：湘潭大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2012
【分類號】：F832.33

【參考文獻(xiàn)】

相關(guān)期刊論文 前10條

1 王靖;宋飛;;銀行績效考核機(jī)制的轉(zhuǎn)變趨勢[J];銀行家;2006年05期

2 肖堯春;;基于可持續(xù)發(fā)展的企業(yè)業(yè)績評價(jià)制度創(chuàng)新[J];財(cái)會通訊;2009年20期

3 中國工商銀行江蘇省分行課題組;萬輝;吳宗輝;華健;夏濟(jì)宏;陳龍駿;;商業(yè)銀行機(jī)制轉(zhuǎn)型中員工激勵問題研究[J];金融論壇;2007年01期

4 吳金波;馬新敏;林樞昊;;論綠色財(cái)務(wù)管理評價(jià)指標(biāo)體系設(shè)計(jì)[J];當(dāng)代經(jīng)濟(jì);2008年03期

5 張?jiān)?;基于BSC的農(nóng)行一級分行綜合績效考評體系的重構(gòu)[J];湖北農(nóng)村金融研究;2010年02期

6 趙華;論衡量企業(yè)經(jīng)營業(yè)績的一類新型財(cái)務(wù)指標(biāo)——MVA與MVAR[J];工業(yè)技術(shù)經(jīng)濟(jì);2002年04期

7 楊成炎;;“EVA綜合平衡計(jì)分卡”業(yè)績評價(jià)系統(tǒng)的構(gòu)建[J];工業(yè)技術(shù)經(jīng)濟(jì);2006年04期

8 廖林;周華e

本文編號：1436163