平衡計分卡在TS商業(yè)銀行業(yè)務(wù)部門績效考核中的應(yīng)用研究
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本文關(guān)鍵詞:平衡計分卡在TS商業(yè)銀行業(yè)務(wù)部門績效考核中的應(yīng)用研究 出處:《河北工業(yè)大學》2012年碩士論文 論文類型:學位論文
更多相關(guān)文章: 平衡計分卡 商業(yè)銀行 績效考核 應(yīng)用研究
【摘要】:隨著全球一體化進程的不斷加快,外資金融機構(gòu)不斷涌入中國市場,我國銀行業(yè)面臨著愈加激烈的競爭,要想在這樣的大環(huán)境下脫穎而出并長久立于不敗之地,作為地方性股份制商業(yè)銀行的TS商業(yè)銀行必須更新觀念、突破原有制度體系的束縛,建立起一套以銀行戰(zhàn)略目標為核心,圍繞并服務(wù)于該核心的績效考核體系——平衡計分卡體系。本文首先闡述了平衡計分卡的內(nèi)容和主要特點,為后文的引入平衡計分卡奠定了理論基礎(chǔ);其次,介紹了TS商業(yè)銀行現(xiàn)行的績效考核方法,并通過問卷調(diào)查和現(xiàn)場訪談的方式歸納出目前的績效考核方法存在的弊端,遂亟需引入一種新的能夠體現(xiàn)銀行戰(zhàn)略目標和激發(fā)員工積極性的新的績效考核方法,即本文所重點闡述的平衡計分卡的績效考核方法。再次設(shè)計了TS商業(yè)銀行應(yīng)用平衡計分卡的績效考核方案,包括考核的目標、原則、關(guān)系和程序等,基于考核方案,本文為TS商業(yè)銀行的一級支行和部分業(yè)務(wù)部門設(shè)計了基于平衡計分卡的績效考核體系,,包括設(shè)計構(gòu)想、關(guān)鍵因素、指標選擇和權(quán)重確定等,凸顯出平衡計分卡獨特的優(yōu)越性,從而一步證明了TS商業(yè)銀行運用平衡計分卡進行績考核的可操作性。最后,筆者陳述了希望通過闡述平衡計分卡的應(yīng)用,將會給TS商業(yè)銀行創(chuàng)造一種新的經(jīng)營管理理念,使銀行經(jīng)營管理的視野更加寬廣。
[Abstract]:With the acceleration of the process of global integration, foreign financial institutions continue to pour into the Chinese market, China's banking industry is facing increasingly fierce competition, in order to stand out in such an environment and remain invincible for a long time. As a local joint-stock commercial bank, TS commercial bank must renew its concept, break through the shackles of the original system, and establish a set of banks with strategic objectives as the core. Around the core performance appraisal system-balanced scorecard system. Firstly, this paper expounds the content and main characteristics of balanced scorecard, which lays a theoretical foundation for the introduction of balanced scorecard. Secondly, this paper introduces the current performance appraisal methods of TS commercial banks, and summarizes the shortcomings of the current performance appraisal methods through questionnaires and on-site interviews. Therefore, it is urgent to introduce a new performance appraisal method which can reflect the strategic objectives of banks and stimulate the enthusiasm of employees. This paper focuses on the performance evaluation method of balanced scorecard. Thirdly, the paper designs the performance evaluation scheme of TS commercial bank applying balanced scorecard, including the objectives, principles, relationships and procedures of the evaluation. Based on the evaluation scheme, this paper designs a performance appraisal system based on balanced scorecard for the first branch and some business departments of TS commercial bank, including design concept, key factors, index selection and weight determination. Highlight the unique advantages of the balanced Scorecard, thus proving that TS commercial banks to use the balanced Scorecard performance assessment operability. Finally, the author stated the hope through the application of balanced Scorecard. It will create a new concept of operation and management for TS commercial bank, and make the vision of bank management wider.
【學位授予單位】:河北工業(yè)大學
【學位級別】:碩士
【學位授予年份】:2012
【分類號】:F272.92;F832.33
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