【摘要】：正對于快遞企業(yè)來說,提高快遞的服務(wù)質(zhì)量是一項長期、系統(tǒng)、科學(xué)的工作,獲得顧客的滿意是快遞企業(yè)的核心競爭力所在國家"十二五"規(guī)劃中,明確提出了發(fā)展現(xiàn)代物流業(yè),并將快遞產(chǎn)業(yè)作為物流業(yè)的子產(chǎn)業(yè),劃入我國政府優(yōu)先重點發(fā)展的領(lǐng)域。目前電子商務(wù)與物流快遞已成為增長速度最快、發(fā)展?jié)摿ψ畲蟮膬蓚�行業(yè),兩者密切相關(guān),業(yè)務(wù)互為支撐。電子商務(wù)依托
[Abstract]:For express delivery enterprises, it is a long-term, systematic and scientific work to improve the service quality of express delivery, and to obtain customer satisfaction is in the 12th Five-Year Plan of the country where the core competitiveness of express delivery enterprises is located. The development of modern logistics industry is clearly put forward, and express delivery industry is regarded as a sub-industry of logistics industry, which is a priority area of our government. At present, E-commerce and logistics express have become the two industries with the fastest growth rate and the greatest development potential. The two industries are closely related to each other and support each other. Electronic commerce support
【作者單位】： 沙洲職業(yè)工學(xué)院;
【分類號】：F259.2

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