基于信任關(guān)系的食品供應(yīng)鏈合作收益研究
本文選題:信任關(guān)系 + 食品供應(yīng)鏈; 參考:《上海海洋大學(xué)》2017年碩士論文
【摘要】:當(dāng)前,雖然政府在食品安全管控方面投入了很多精力和資源,但是食品安全的事件仍頻繁發(fā)生,這些頻發(fā)的食品安全事件對(duì)我國經(jīng)濟(jì)和社會(huì)發(fā)展造成了重大影響,并且對(duì)我國消費(fèi)者的身心健康造成嚴(yán)重危害。與國外相比我國食品產(chǎn)業(yè)鏈上的企業(yè)整體規(guī)模不大,產(chǎn)業(yè)鏈上食品企業(yè)的法律意識(shí)與道德水平參差不齊,這些因素都導(dǎo)致企業(yè)難以兼顧收益和食品安全。隨著經(jīng)濟(jì)的發(fā)展,供應(yīng)鏈各成員企業(yè)在實(shí)際運(yùn)營(yíng)中通過相互之間的合作,比如共同對(duì)抗競(jìng)爭(zhēng)對(duì)手、優(yōu)勢(shì)資源互補(bǔ)等行為逐漸成為一種極為重要的組織形式,而信任關(guān)系逐漸成為長(zhǎng)久維持這種極為重要的組織形式的必要條件。但在供應(yīng)鏈實(shí)際運(yùn)營(yíng)中,供應(yīng)鏈成員為了追求自身利益最大化,機(jī)會(huì)主義行為頻發(fā),導(dǎo)致了嚴(yán)重的供應(yīng)鏈信任危機(jī)。伴隨著供應(yīng)鏈管理的發(fā)展,學(xué)者們逐漸將視線聚焦于食品供應(yīng)鏈合作收益的研究。針對(duì)不同行業(yè),學(xué)者們將影響供應(yīng)鏈合作收益的因素分析大致歸為經(jīng)濟(jì)和管理,但是卻忽視了信任關(guān)系這類文化因素。因此,本文認(rèn)為應(yīng)該注重供應(yīng)鏈企業(yè)之間的信任關(guān)系,將信任關(guān)系轉(zhuǎn)化為企業(yè)持續(xù)競(jìng)爭(zhēng)的優(yōu)勢(shì),從而提高企業(yè)合作收益,也進(jìn)一步促進(jìn)企業(yè)之間的合作。本文運(yùn)用理論研究和實(shí)證研究相結(jié)合的方式進(jìn)行研究。理論研究部分,在對(duì)國內(nèi)外相關(guān)理論進(jìn)行綜述的基礎(chǔ)上,對(duì)我國供應(yīng)鏈信任關(guān)系以及合作收益現(xiàn)狀進(jìn)行分析,并基于以上分析總結(jié)得出信任關(guān)系和合作收益的影響因素,提出了食品供應(yīng)鏈信任關(guān)系與供應(yīng)鏈合作收益二者的理論模型。理論模型以供應(yīng)鏈信任關(guān)系作為自變量,合作收益作為因變量。通過借鑒前人研究成果,將信任關(guān)系分為食品供應(yīng)鏈中企業(yè)員工的素質(zhì)、食品供應(yīng)鏈實(shí)現(xiàn)誠信的能力和食品供應(yīng)鏈誠信的氛圍三個(gè)維度。實(shí)證研究部分:研究數(shù)據(jù)來源于問卷,問卷調(diào)查對(duì)象為有能力建立供應(yīng)鏈的核心企業(yè)以及他們上下游的供應(yīng)商,向這些企業(yè)的各階層管理者發(fā)放調(diào)查問卷。在問卷設(shè)計(jì)中采用的食品供應(yīng)鏈信任關(guān)系量表和供應(yīng)鏈合作收益量表是參考國外學(xué)者已有的成熟量表。問卷的處理方法如下:首先對(duì)問卷進(jìn)行描述性統(tǒng)計(jì)分析,描述性統(tǒng)計(jì)分析旨在了解問卷回答的初步情況,包括題項(xiàng)的均值、方差等等。其次,需要用SPSS軟件測(cè)量問卷的信度和效度。旨在評(píng)判問卷的結(jié)構(gòu)是否合理、題項(xiàng)是否能準(zhǔn)確表達(dá)概念。在證明問卷具有良好的信度和效度之后,需要對(duì)其進(jìn)行相關(guān)性分析,了解變量之間是否具有相關(guān)關(guān)系。最后,需要通過回歸分析來驗(yàn)證提出的三個(gè)假設(shè)成立,供應(yīng)鏈合作中食品供應(yīng)鏈信任關(guān)系的三個(gè)維度:食品供應(yīng)鏈中企業(yè)員工的素質(zhì)、食品供應(yīng)鏈實(shí)現(xiàn)誠信的能力和食品供應(yīng)鏈誠信的氛圍均與供應(yīng)鏈合作收益呈現(xiàn)顯著的正相關(guān)關(guān)系。根據(jù)假設(shè)得出的研究結(jié)論主要有以下三點(diǎn):(1)原料供應(yīng)商素質(zhì)越高、企業(yè)高管素質(zhì)越高、企業(yè)員工素質(zhì)越高、運(yùn)輸商素質(zhì)越高和銷售商素質(zhì)越高代表食品供應(yīng)鏈中企業(yè)員工素質(zhì)越高,供應(yīng)鏈合作收益越大。(2)企業(yè)食品安全與質(zhì)量控制能力越強(qiáng)、企業(yè)安全生產(chǎn)全程監(jiān)測(cè)越到位、企業(yè)供應(yīng)鏈信任關(guān)系信息交流越通暢、企業(yè)供應(yīng)鏈信任關(guān)系教育培訓(xùn)越全面、企業(yè)供應(yīng)鏈信任關(guān)系評(píng)價(jià)監(jiān)督和運(yùn)輸全程監(jiān)控可追溯越完善,代表企業(yè)實(shí)現(xiàn)誠信的能力越強(qiáng),合作收益越大。(3)供應(yīng)鏈信任關(guān)系法律保障越高、食品行業(yè)信用機(jī)制健全、供應(yīng)鏈信任關(guān)系獎(jiǎng)懲制度完善和第三方檢測(cè)機(jī)構(gòu)能力素質(zhì)越高,代表供應(yīng)鏈誠信的氛圍越好,供應(yīng)鏈企業(yè)合作收益越大。文章第五部分結(jié)合實(shí)證結(jié)論建立了企業(yè)食品供應(yīng)鏈?zhǔn)称钒踩湃喂芾頇C(jī)制,并提出了從信任關(guān)系的角度促進(jìn)供應(yīng)鏈?zhǔn)找嫣岣叩娜c(diǎn)建議:(1)提高食品供應(yīng)鏈中企業(yè)員工素質(zhì),進(jìn)行科學(xué)的員工管理,從制度上規(guī)范食品供應(yīng)鏈企業(yè)。(2)加強(qiáng)食品供應(yīng)鏈實(shí)現(xiàn)誠信的能力,具體通過進(jìn)行嚴(yán)格的質(zhì)量控制、安全生產(chǎn)全程監(jiān)測(cè)以及加強(qiáng)企業(yè)產(chǎn)品研發(fā)和技術(shù)投入來進(jìn)行。(3)培養(yǎng)良好的食品供應(yīng)鏈企業(yè)誠信氛圍,具體通過加強(qiáng)企業(yè)間信息交流溝通,建立信息共享平臺(tái)和建立公平的信用評(píng)價(jià)體系來進(jìn)行。
[Abstract]:At present, although the government invested a lot of energy and resources in the food safety control, but food safety incidents still occur frequently, causing a major influence on the development of these frequent food safety incidents on China's economy and society, and the Chinese consumers' physical and mental health caused serious harm. Compared with foreign countries, the overall size of the food industry chain our country enterprise is small, industry chain food enterprise law consciousness and moral level uneven, these factors have led to the enterprise to take into account the income and food security. With the development of economy, the supply chain member enterprises in the actual operation through mutual cooperation, such as the fight against competitors, complementary resources etc. has become a very important form of organization, and the trust relationship has gradually become a necessary condition for long-term maintenance of this very important organization form. But in The actual operation of the supply chain, supply chain members in order to pursue the maximization of their own interests, the opportunism behavior frequently leads to serious crisis of trust in supply chain. With the development of supply chain management, scholars gradually study focusing on the food supply chain cooperation benefits. For different industries, scholars will analysis the influence factors of supply the chain of the benefits of cooperation can be divided into economic and management, but ignored the trust relationship between this kind of cultural factors. Therefore, we should pay more attention to the relationship of trust between enterprises in supply chain, the relationship of trust into sustainable competitive advantage of enterprises, so as to improve the enterprise benefit of cooperation, but also further promote the cooperation between enterprises. This paper studies using the combination of theoretical research and empirical research methods. The theoretical research part, summary based on the relevant theories at home and abroad, on China's supply chain trust The relationship between income and current situation of cooperation are analyzed, and based on the above analysis concluded that the influencing factors of trust relationship and the benefits of cooperation, puts forward the theoretical model of the food supply chain trust relationship with supply chain revenue two. A theoretical model based on supply chain trust relationship as the independent variable, the benefits of cooperation as the dependent variable. By drawing on previous research results that will be divided into trust between employees in the food supply chain quality food supply chain to achieve the three dimensions of the integrity of the food supply chain ability and integrity of the atmosphere. The part of empirical research: research data from the questionnaire, questionnaire survey for the core enterprises have the ability to set up the supply chain and their suppliers to each upstream and downstream. The management of these enterprises by questionnaires. The questionnaire design in the food supply chain trust scale and supply chain cooperation income scale is. Foreign scholars have a mature scale test. The following methods: firstly, questionnaire the questionnaire descriptive statistical analysis, descriptive statistical analysis to understand the initial situation questionnaires, including the mean, the variance of items and so on. Secondly, the need to use SPSS software to measure the reliability and validity of the questionnaire. The questionnaire aims to judge the structure whether reasonable. Whether the items can accurately express the concept. After that the questionnaire has good reliability and validity, need to do the correlation analysis, the relationship between variables with understanding. Finally, you need to verify the three hypotheses established through regression analysis, three dimensions of supply chain cooperation in food supply chain trust relationship: employees in the food supply chain quality food supply chain to achieve the integrity of the ability and integrity of the food supply chain and supply chain cooperation atmosphere gains significant positive Related. According to the conclusions of the research hypothesis that the following three points: (1) the raw material supplier quality is higher, the higher the quality of corporate executives, employee quality is higher, the higher the quality of transport operators and vendors on behalf of the higher the quality of the food supply chain enterprise staff quality is higher, the greater the benefits of supply chain cooperation. (2) the enterprise food safety and quality control ability, enterprise production safety monitoring is in place, the enterprise supply chain trust information exchange more smoothly, the enterprise supply chain trust relationship between education and training more comprehensive, enterprise supply chain trust relationship evaluation and supervision and monitoring the whole process of transportation can be traced back to the more perfect, on behalf of the enterprise to achieve the integrity of the ability the stronger cooperation benefits more. (3) the supply chain security legal trust relationship is higher, the food industry credit mechanism, the relationship of supply chain trust reward system perfect and third party testing institutions more ability The high representative of the supply chain, the integrity of the atmosphere better, the greater the benefits of supply chain enterprises. The fifth part of the empirical conclusions of the establishment of enterprises of food supply chain food safety trust management mechanism, and put forward to promote the supply of three point chain gains suggestions from the perspective of trust relationship between: (1) improve the quality of the staff of food supply chain in the enterprise, staff management science, from the system regulating the food supply chain. (2) to strengthen the capacity of the food supply chain to achieve the integrity of concrete, through strict quality control, safety monitoring and strengthening the enterprise product development and technology investment. (3) the cultivation of integrity good atmosphere of food supply chain enterprises, specifically to strengthen communication of information between enterprises, the establishment of information sharing platform and establish a fair credit evaluation system.
【學(xué)位授予單位】:上海海洋大學(xué)
【學(xué)位級(jí)別】:碩士
【學(xué)位授予年份】:2017
【分類號(hào)】:F274;F426.82
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