本文選題：信息共享　切入點：運營績效　出處：《蘭州理工大學》2014年碩士論文　論文類型：學位論文

【摘要】：運營活動直接關系到各個組織的資源配置和協(xié)調等重要問題,但是,運營過程中始終存在信息不對稱和各企業(yè)間信息壁壘的難題�？茖W有效地實現(xiàn)信息共享是解決該問題的關鍵因素,信息共享活動是否影響以及如何影響運營績效成為這一科學性的有效指導。現(xiàn)今國內外學者對信息共享作用的具體路徑并未說明,結合具體行業(yè)環(huán)境,分析共享程度和能力的影響作用也少有研究。更重要的是,相關研究并沒有依據(jù)研究目的提出具體的運營績效的衡量方法。 據(jù)此,本文結合制造企業(yè)的特點,在文獻綜述和比較研究的基礎之上來設計信息共享和運營績效的度量維度。基于信息共享的影響作用來確定關鍵運營績效指標,采用行為錨定等級評價方法描述各個標準,進而獲得各個指標得分和績效綜合水平。研究最終將信息共享的作用路徑劃分為共享強度和共享能力兩個維度,建立了作用機理綜合模型：二者與運營績效水平作用關系模型以及共享強度中各個要素對運營績效指標作用路徑模型。 本文以制造企業(yè)為調查對象,實證分析為工具,采用相關和回歸統(tǒng)計進行分析和驗證,并進一步修正模型。研究結果表明,企業(yè)提高信息共享度有助于運營績效水平的上升,信息共享能力中信息化水平對于企業(yè)總體信息共享度和運營績效水平具重要影響作用。其中,研究進一步說明了信息共享度中各類信息的共享對運營績效指標的作用：(1)生產管理信息因子的共享有利于制定生產計劃,降低庫存和提高交付能力。(2)共享營銷計劃信息可以提高企業(yè)的增值生產率并降低庫存水平。(3)供應鏈中合作伙伴共享了庫存成本信息有利于生產柔性提高。(4)銷售歷史信息的共享可以有效縮短訂貨提前期。 本研究為企業(yè)借助信息共享來創(chuàng)造更高的運營績效提出了指導性意見。通過對共享信息的種類與運營管理中具體指標的關系的說明,為制造企業(yè)科學管理信息共享提供了依據(jù)。
[Abstract]:Operational activities are directly related to such important issues as resource allocation and coordination among organizations, but, There are always problems of information asymmetry and information barriers among enterprises in the operation process. Scientific and effective information sharing is the key factor to solve this problem. Whether or not the information sharing activities influence and how to affect the operation performance becomes a scientific and effective guidance. Nowadays, scholars at home and abroad have not explained the specific path of information sharing, combined with the specific industry environment. There is also little research on the impact of sharing degree and capability. More importantly, the relevant studies have not put forward specific operational performance measurement methods according to the purpose of the research. Based on the characteristics of manufacturing enterprises, this paper designs the measurement dimension of information sharing and operational performance based on literature review and comparative research. Based on the influence of information sharing, this paper determines the key operational performance indicators. The evaluation method of behavior anchoring grade is used to describe each standard, and then the score of each index and the comprehensive level of performance are obtained. Finally, the function path of information sharing is divided into two dimensions: sharing intensity and sharing ability. A comprehensive model of action mechanism is established: the relationship between the two factors and the operational performance level and the path model between each element of the shared strength and the operational performance indicators. This paper takes manufacturing enterprises as the survey object, empirical analysis as a tool, using correlation and regression statistics to analyze and verify, and further modify the model. The results show that the improvement of enterprise information sharing is helpful to the improvement of operational performance. The level of information sharing plays an important role in the overall information sharing degree and operational performance of enterprises. The study further explains that the sharing of all kinds of information in the degree of information sharing plays an important role in the operation performance index. (1) the sharing of production management information factors is beneficial to the formulation of production plans. Reduce inventory and improve delivery capacity. 2) sharing marketing plan information can increase the value-added productivity of the enterprise and reduce inventory level. 3) the partners in the supply chain share inventory cost information to improve the flexibility of production. The sharing of historical information can effectively shorten the lead time. This study provides guidance for enterprises to create higher operational performance by means of information sharing. Through the description of the relationship between the types of shared information and the specific indicators in operation management, It provides a basis for scientific management information sharing in manufacturing enterprises.
【學位授予單位】：蘭州理工大學
【學位級別】：碩士
【學位授予年份】：2014
【分類號】：F425;F274

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