本文關(guān)鍵詞： 供應(yīng)鏈 集中式 分散式 后勤餐飲　出處：《南京大學(xué)》2017年碩士論文　論文類型：學(xué)位論文

【摘要】：隨著餐飲行業(yè)的蒸蒸日上,越來(lái)越多的國(guó)內(nèi)企業(yè)開(kāi)展了餐飲業(yè)務(wù),因?yàn)椴惋嫳旧砭哂胁似贩N類眾多、重口難調(diào)的特點(diǎn),同時(shí)對(duì)于產(chǎn)品的質(zhì)量安全還需要嚴(yán)格控制,市場(chǎng)同質(zhì)化嚴(yán)重,行業(yè)內(nèi)競(jìng)爭(zhēng)激烈,所以在這種情況下,如何節(jié)約成本、提高服務(wù)水平、擴(kuò)展客戶是眾多餐飲行業(yè)亟需面對(duì)的問(wèn)題。為了解決這些問(wèn)題,越來(lái)越多的企業(yè)根據(jù)需要配送的地區(qū)距離遠(yuǎn)近,計(jì)劃建設(shè)了加工中心,即把原先各自為政的連鎖分店串聯(lián)起來(lái),統(tǒng)一服從總部的調(diào)遣,完成了分散式供應(yīng)鏈模式向集中式供應(yīng)鏈模式的改變。但是采取集中式供應(yīng)鏈模式并不是盲目的,必須要有一定條件才能達(dá)成,因此本文以X公司的后勤餐飲為例,研究在X公司的需求狀況下,采用集中式供應(yīng)鏈模式,對(duì)現(xiàn)有的分散式供應(yīng)鏈模式是否可以作為改進(jìn)。本文的案例企業(yè)X公司是一家大型企業(yè),為了更好的建設(shè)一流企業(yè),提高企業(yè)競(jìng)爭(zhēng)力,保證其職能業(yè)務(wù)正常開(kāi)展,現(xiàn)階段正準(zhǔn)備對(duì)公司后勤進(jìn)行改進(jìn),而后勤餐飲是其中重要的一環(huán),雖然公司后勤餐飲和追求利潤(rùn)的餐飲行業(yè)有些不同,在公司里屬于成本單位,但是同樣都是為人們提供食品,在食品制作提供服務(wù)上是一樣的。筆者調(diào)研其后勤餐飲部,對(duì)他們的后勤餐飲供應(yīng)現(xiàn)狀、供應(yīng)流程做了詳細(xì)調(diào)查,并以此為例,建立供應(yīng)鏈績(jī)效評(píng)價(jià)指標(biāo),對(duì)該公司后勤餐飲現(xiàn)有情況進(jìn)行評(píng)價(jià),對(duì)X公司現(xiàn)階段后勤餐飲的應(yīng)急能力、響應(yīng)能力、信息化水平的不足之處進(jìn)行了整理,并根據(jù)其現(xiàn)有的運(yùn)營(yíng)模式,對(duì)該公司餐飲后勤現(xiàn)有的供應(yīng)鏈運(yùn)營(yíng)成本做了一個(gè)大概的測(cè)算。通過(guò)供應(yīng)鏈理論,對(duì)其后勤餐飲供應(yīng)鏈從流程方面進(jìn)行改進(jìn),完成提高生產(chǎn)效率、提高服務(wù)水平、提升質(zhì)量安全水平等目標(biāo),可以讓福利公司員工,在餐飲服務(wù)提供方面有更多選擇,節(jié)約供應(yīng)鏈成本,提高員工對(duì)企業(yè)的歸屬感,增強(qiáng)企業(yè)競(jìng)爭(zhēng)力,為其建設(shè)一流企業(yè)添磚加瓦。在研究過(guò)程中,筆者為了驗(yàn)證供應(yīng)鏈流程改進(jìn)的可操作性,對(duì)幾十家已采用此模式的企業(yè)做了相關(guān)調(diào)研,可以發(fā)現(xiàn)將分散式供應(yīng)鏈模式改進(jìn)成集中式供應(yīng)鏈模式是很多擁有一定客戶的餐飲企業(yè)的趨勢(shì)。
[Abstract]:With the development of the catering industry, more and more domestic enterprises have developed catering business, because the food and beverage itself has the characteristics of numerous kinds of dishes and difficult to adjust its heavy mouth. At the same time, the quality and safety of the products also need to be strictly controlled. The market homogenization is serious, the competition in the industry is fierce, so in this case, how to economize the cost, improve the service level, expand the customer is the problem that the numerous catering industry urgently needs to face, in order to solve these problems, More and more enterprises are planning to build processing centers according to the distance between the regions where they need to be distributed, that is, to link up the chain stores that were previously run by themselves, and to unify their services from the headquarters. The change of decentralized supply chain model to centralized supply chain mode has been completed, but the centralized supply chain mode is not blind and must have certain conditions to achieve it. Therefore, this paper takes the logistics catering of X Company as an example. This paper studies whether the existing decentralized supply chain mode can be improved by using centralized supply chain mode under the demand of X Company. The case of this paper is that X Company is a large enterprise, in order to build a better first-class enterprise, To improve the competitiveness of enterprises and ensure the normal development of their functional operations. At this stage, they are preparing to improve the company's logistics, and logistics catering is an important part of it, although there are some differences between the company's logistics catering industry and its profit-seeking catering industry. It is a cost unit in the company, but it is also for people to provide food, and it is the same in food making and providing services. The author investigated its logistics and catering department, and made a detailed investigation on their logistics and catering supply status and supply process. Taking this as an example, this paper establishes the performance evaluation index of supply chain, evaluates the existing situation of logistics catering in this company, and collates the deficiency of emergency ability, response ability and information level of logistics catering in X Company at the present stage. According to its existing operation mode, this paper makes a general calculation of the current supply chain operation cost of catering logistics of the company. Through the supply chain theory, it improves its logistics catering supply chain from the aspect of process, and completes the improvement of production efficiency. To improve the service level and improve the quality and safety level can make the employees of welfare companies have more choices in the provision of catering services, save the cost of the supply chain, enhance the sense of belonging of the employees to the enterprises, and enhance the competitiveness of the enterprises. In order to verify the maneuverability of supply chain process improvement, the author has done some research on dozens of enterprises that have adopted this model. It can be found that it is the trend of many catering enterprises with certain customers to improve the decentralized supply chain model into the centralized supply chain model.
【學(xué)位授予單位】：南京大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2017
【分類號(hào)】：F274;F426.61
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本文編號(hào)：1512086