本文關(guān)鍵詞： 供應(yīng)鏈 績(jī)效評(píng)價(jià) 供應(yīng)鏈運(yùn)作參考模型 西格瑪水平 層次分析法 流通率　出處：《南京理工大學(xué)》2014年碩士論文　論文類型：學(xué)位論文

【摘要】：隨著企業(yè)與企業(yè)之間的競(jìng)爭(zhēng)轉(zhuǎn)變?yōu)楣⿷?yīng)鏈與供應(yīng)鏈之間的競(jìng)爭(zhēng),如何提高供應(yīng)鏈的績(jī)效與競(jìng)爭(zhēng)力,從而使企業(yè)在激烈的競(jìng)爭(zhēng)中立于不敗之地,成為當(dāng)務(wù)之急的問題。而供應(yīng)鏈績(jī)效評(píng)價(jià),可以對(duì)企業(yè)供應(yīng)鏈的營(yíng)運(yùn)能力進(jìn)行綜合評(píng)價(jià),分析供應(yīng)鏈的管理績(jī)效,找出供應(yīng)鏈中的薄弱環(huán)節(jié),以提高供應(yīng)鏈績(jī)效,提升供應(yīng)鏈整體競(jìng)爭(zhēng)力。因此,供應(yīng)鏈績(jī)效評(píng)價(jià)對(duì)于優(yōu)化供應(yīng)鏈,提高供應(yīng)鏈競(jìng)爭(zhēng)力非常重要,是供應(yīng)鏈管理領(lǐng)域的重要組成部分。然而供應(yīng)鏈績(jī)效評(píng)價(jià)往往只關(guān)注綜合績(jī)效,對(duì)于節(jié)點(diǎn)企業(yè)的績(jī)效如何,并沒有太多關(guān)注,這不利于找到供應(yīng)鏈中的最短板,提出針對(duì)性的改進(jìn)措施。而六西格瑪管理中的流通率指標(biāo),不僅可以對(duì)供應(yīng)鏈整體的績(jī)效進(jìn)行衡量,還可以對(duì)供應(yīng)鏈上節(jié)點(diǎn)企業(yè)的績(jī)效進(jìn)行衡量,從而找出“隱藏工廠”。此外,六西格瑪管理中的西格瑪水平指標(biāo)由于無量綱的特性,可以簡(jiǎn)化供應(yīng)鏈績(jī)效評(píng)價(jià)中繁瑣的計(jì)算過程。因此,本文將六西格瑪指標(biāo)用于供應(yīng)鏈績(jī)效評(píng)價(jià)。 本文分析了經(jīng)典的供應(yīng)鏈績(jī)效評(píng)價(jià)模型,在供應(yīng)鏈運(yùn)作參考模型的基礎(chǔ)上提出了指標(biāo)體系。該指標(biāo)體系在原有流程和財(cái)務(wù)指標(biāo)的基礎(chǔ)上,新增了可持續(xù)發(fā)展能力指標(biāo),共有目標(biāo)層、準(zhǔn)則層1、準(zhǔn)則層2和操作層等四個(gè)層次,并對(duì)操作層進(jìn)行了細(xì)分,從而使得體系易于操作、實(shí)用性強(qiáng)。傳統(tǒng)指標(biāo)評(píng)估多采用主觀法,給績(jī)效評(píng)價(jià)帶來了消極影響,而本文用公式將操作層指標(biāo)量化。此外,由于一些指標(biāo)是望大型指標(biāo),而另一些指標(biāo)是望小型指標(biāo),或是取值范圍不一,因此需對(duì)指標(biāo)進(jìn)行一致化和歸一化處理,并用西格瑪水平衡量指標(biāo)績(jī)效值。 本文首先在確定指標(biāo)和節(jié)點(diǎn)企業(yè)權(quán)重時(shí),采用基于三角模糊數(shù)的層次分析法。本方法不僅體現(xiàn)了人類判斷的模糊性,還避開了矩陣一致性檢驗(yàn)的問題。其次,提出流通率的模糊層次分析改進(jìn)方法,克服了以往沒有權(quán)重,或是客觀權(quán)重對(duì)樣本依賴性過強(qiáng)的缺點(diǎn)。再次,由于不同的供應(yīng)鏈類型,流通率的計(jì)算方法不同,因此本文將從串聯(lián)、并聯(lián)和混聯(lián)角度考慮流通率的計(jì)算,并把節(jié)點(diǎn)企業(yè)的績(jī)效轉(zhuǎn)換為衡量供應(yīng)鏈整體的績(jī)效。最后,給出了供應(yīng)鏈綜合績(jī)效評(píng)價(jià)的方法,并通過一個(gè)跨國(guó)家電制造行業(yè)的混聯(lián)型供應(yīng)鏈驗(yàn)證了此方法的有效性,用雷達(dá)圖給出了最終的數(shù)據(jù)結(jié)果。
[Abstract]:With the competition between enterprises changing into the competition between supply chain and supply chain, how to improve the performance and competitiveness of supply chain, so that enterprises in the fierce competition in an invincible position, The performance evaluation of supply chain can comprehensively evaluate the operation ability of enterprise supply chain, analyze the management performance of supply chain, find out the weak link in supply chain, and improve the performance of supply chain. Therefore, supply chain performance evaluation is very important to optimize supply chain and improve supply chain competitiveness, which is an important part of supply chain management. However, supply chain performance evaluation usually only pays attention to comprehensive performance. There is not much attention to the performance of the node enterprises, which is not conducive to finding the shortest board in the supply chain and putting forward targeted improvement measures. Not only can the performance of the supply chain as a whole be measured, but also the performance of the node enterprises in the supply chain can be measured to find the "hidden factory." in addition, the six Sigma level indicators are dimensionless because of their dimensionless characteristics. Therefore, this paper applies six Sigma indicators to supply chain performance evaluation. This paper analyzes the classic performance evaluation model of supply chain, and puts forward the index system based on the reference model of supply chain operation. There are four levels: goal layer, criterion layer 1, criterion layer 2 and operation layer, and the operation layer is subdivided to make the system easy to operate and practical. The traditional index evaluation mostly adopts subjective method, which brings negative impact to performance evaluation. In addition, because some indexes are large and others are small or have different values, it is necessary to unify and normalize the indicators. Using Sigma level to measure the performance of indicators. In this paper, the analytic hierarchy process (AHP) based on triangular fuzzy number is used to determine the index and the weight of nodal enterprises. This method not only reflects the fuzziness of human judgment, but also avoids the problem of matrix consistency test. An improved fuzzy analytic hierarchy process (FAHP) method for flow rate is proposed, which overcomes the shortcomings of no weight in the past, or the objective weight is too dependent on the sample. Thirdly, because of different supply chain types, the calculation method of circulation rate is different. Therefore, this paper will consider the calculation of flow rate from the point of view of series, parallel and hybrid, and convert the performance of node enterprises to measure the overall performance of supply chain. Finally, this paper gives the method of comprehensive performance evaluation of supply chain. The effectiveness of this method is verified by a hybrid supply chain in a multinational home appliance manufacturing industry. The final data results are given by radar diagrams.
【學(xué)位授予單位】：南京理工大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2014
【分類號(hào)】：F274

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