【摘要】：本研究是基于實(shí)際項(xiàng)目,設(shè)計(jì)搭載中國(guó)電信Qchat手機(jī)對(duì)講業(yè)務(wù)的智能對(duì)講系統(tǒng),以求探索出具有優(yōu)秀用戶體驗(yàn)的安卓平臺(tái)人機(jī)交互系統(tǒng)。在圍繞以用戶為中心的設(shè)計(jì)過(guò)程中,從用戶心智模型的角度展開(kāi)研究。心智模型是關(guān)于認(rèn)知的理論,心智模型可以運(yùn)用于人機(jī)交互的研究是基于心智模型會(huì)指導(dǎo)用戶的行為。在展開(kāi)智能對(duì)講機(jī)的界面設(shè)計(jì)之前對(duì)智能對(duì)講機(jī)的實(shí)現(xiàn)平臺(tái)和傳統(tǒng)對(duì)講機(jī)的交互模式進(jìn)行了研究,以獲取到用戶在平臺(tái)環(huán)境和對(duì)講業(yè)務(wù)的心智模型。下一步進(jìn)行了用戶訪談,并根據(jù)訪談結(jié)果建立智能對(duì)講機(jī)用戶人物角色模型以支持后續(xù)的設(shè)計(jì)。之后根據(jù)前面的研究結(jié)果進(jìn)行智能對(duì)講機(jī)系統(tǒng)的交互模式構(gòu)建,細(xì)節(jié)流程和界面的設(shè)計(jì)。最后對(duì)設(shè)計(jì)成果進(jìn)行可用性評(píng)估,測(cè)試設(shè)計(jì)是否符合用戶的心智模型,根據(jù)評(píng)估結(jié)果提出修改意見(jiàn),保證產(chǎn)品在發(fā)布時(shí)具有良好的可用性。
[Abstract]:This research is based on the actual project, designed with China Telecom Qchat mobile phone intercom business intelligent intercom system, in order to explore the excellent user experience of Android platform human-computer interaction system. In the process of user-centered design, the research is carried out from the point of view of user's mental model. Mental model is the theory of cognition, and the research of mental model can be applied to human-computer interaction is based on the mental model to guide the user's behavior. Before developing the interface design of intelligent interphone, this paper studies the realization platform of intelligent interphone and the interactive mode of traditional interphone, in order to obtain the mental model of user in the platform environment and intercom business. In the next step, user interviews are carried out, and based on the results of the interviews, the user personas model of intelligent interphone is established to support the subsequent design. Then, according to the previous research results, the interaction mode, detailed flow and interface design of the intelligent interphone system are constructed. Finally, the usability evaluation of the design results is carried out to test whether the design conforms to the user's mental model, and according to the evaluation results, some suggestions are put forward to ensure the good usability of the product when it is released.
【學(xué)位授予單位】：北方工業(yè)大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2014
【分類(lèi)號(hào)】：TP11;TB472

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本文編號(hào)：2417358