【摘要】：人類制造產(chǎn)品的目的是為了幫助人們解決生活需要,簡言之是為人服務(wù)。但如今我們經(jīng)常被日常生活中與工作中的難以理解的產(chǎn)品所困擾,甚至出現(xiàn)恐懼使用電子類產(chǎn)品的心理現(xiàn)象。大量的電子產(chǎn)品不易于使用,探尋其原因,主要是因為產(chǎn)品的操作界面使用過程中存在繁重的附加工作,導(dǎo)致產(chǎn)品難以理解和使用。盡管我們周圍有些產(chǎn)品能夠解決“問題”為使用者提供幫助,但使用產(chǎn)品本身并沒有達(dá)到人們的使用預(yù)期,往往是使用者非常努力的學(xué)習(xí)如何操作產(chǎn)品而不得要領(lǐng),并且需要靠人們強(qiáng)行記下操作流程進(jìn)行操作,用戶淹沒在大量的附加工作之下,這不僅違背了產(chǎn)品是為人服務(wù)的本質(zhì),也降低了我們生活的質(zhì)量。近年來人們對生活質(zhì)量的追求逐漸增高,產(chǎn)品要如何更易于人們使用的話題也在被更多人所關(guān)注。產(chǎn)品的易用性是指使用者在操作過程中容易識別產(chǎn)品、容易學(xué)習(xí)新接觸到的操作過程、容易使用而降低發(fā)生操作的出錯。而達(dá)到易用性設(shè)計的目標(biāo)需要設(shè)計者保持消除附加工作的設(shè)計理念,對用戶目標(biāo)以外的其他工作盡最大努力的進(jìn)行降低和消除。本文立足于“以人為本”的設(shè)計觀點,以消除附加工作為設(shè)計理念,對產(chǎn)品的使用過程中哪些因素影響使用以及如何使得產(chǎn)品達(dá)到易于使用的問題進(jìn)行研究討論。論文首先對發(fā)生在我們身邊的產(chǎn)品易用性問題進(jìn)行了闡述,對國內(nèi)外如今的理論發(fā)展?fàn)顩r做了簡要介紹。在第二章中闡述了易用性定義,以及易用性設(shè)計對產(chǎn)品的操作界面設(shè)計有什么要求進(jìn)行分析。接著在第三章中對如今家用智能產(chǎn)品的操作界面特征進(jìn)行研究分析并總結(jié)了如今家用智能電器的一些共通因素與特征。對影響產(chǎn)品易用性的構(gòu)成要素進(jìn)行對比分析,探討了界面元素對易用性設(shè)計的影響。第四章說明了用戶研究的價值與界面設(shè)計的依據(jù)從何而來,對產(chǎn)品易用性設(shè)計有何幫助,并總結(jié)出能運用于設(shè)計實踐的基礎(chǔ)原則。第五章通過調(diào)查研究的歸納與總結(jié),給出了設(shè)計家用智能電器操作界面的設(shè)計策略,第六章進(jìn)行了相應(yīng)的設(shè)計實踐加以驗證。
[Abstract]:Human products are made to help people meet their needs, in short, to serve them. But nowadays, we are often troubled by the incomprehensible products in our daily life and work, and even the psychological phenomenon of fear of using electronic products. A large number of electronic products are not easy to use. The main reason is that there is heavy additional work in the process of using the operating interface of the product, which leads to the product being difficult to understand and use. Although some of the products around us can help users with "problems", the use of the product itself does not meet the expectations of people, and it is often the users who work very hard to learn how to operate the product. And it needs people to force down the operation process, users are submerged under a large number of additional work, which not only violates the essence of service products, but also reduces the quality of our lives. In recent years, the pursuit of quality of life has gradually increased, and the topic of how to make products easier to use has been paid more attention. The ease of use of a product means that the user can easily identify the product in the operation process, learn the new operation process easily, and use it easily and reduce the error of the operation. To achieve the goal of usability design, designers need to maintain the design concept of eliminating additional work, and do their best to reduce and eliminate other work other than user goals. Based on the idea of "people-oriented" design, this paper discusses which factors affect the use of the product and how to make the product easy to use in order to eliminate the additional work as the design concept. Firstly, the paper expatiates on the usability of products around us, and briefly introduces the development of theory at home and abroad. In the second chapter, the definition of ease of use is described, and the requirements of usability design for the design of operational interface are analyzed. Then in the third chapter, the operating interface features of home intelligent products are studied and analyzed, and some common factors and characteristics of home intelligent appliances are summarized. The influence of interface elements on usability design is discussed. The fourth chapter explains the value of user research and the basis of interface design, how to help product usability design, and summarizes the basic principles that can be used in design practice. The fifth chapter gives the design strategy of the home intelligent appliance operation interface through the induction and the summary of the investigation and research, the sixth chapter carries on the corresponding design practice to verify.
【學(xué)位授予單位】：廣西師范大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2017
【分類號】：TB472

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