本文關鍵詞：客戶時間窗變化的物流配送干擾管理模型——基于行為的視角，由筆耕文化傳播整理發(fā)布。

客戶時間窗變化的物流配送干擾管理模型——基于行為的視角

Model of Disruption Management for the Change of Time Window Based on Human Behavior in Logistic Distribution

[1]

DING Qiu-lei （School of Business Administration, Dongbei University of Finance and Economics, Dalian 116025, China）

東北財經(jīng)大學工商管理學院,遼寧大連116025

文章摘要：針對客戶時間窗變化而導致的物流配送難以順利實施這一難題,運用干擾管理思想,以提高物流配送干擾管理決策過程的科學性為目標,結合行為科學中對人的行為感知的研究方法與運籌學中定量的研究手段,分析客戶時間窗變化這類干擾事件對客戶、物流配送運營商和配送業(yè)務員等受擾主體的影響,研究基于行為的擾動度量方法,構建客戶時間窗變化的字典序多目標干擾管理模型,并給出快速高效的求解方法。實例結果表明：本文方法比已有的全局重調度方法和局部重調度方法更實用——能夠均衡各方的利益,獲得擾動最小的調整方案。

Abstr：It is difficult to generate the new plan effectively time window of customer changes in logistic distribution. B for minimizing the negative impact when the ased on disruption management, this research aims to improve the science of the decision making of disruption management in logistic distribution by combining the behavioral perception in prospect theory with the quantitative analysis in operations research. At the beginning, the method to measure the deviation based on prospect theory is studied by analyzing the effects of the change of time window on customers, logistics providers and drivers. Then, the multi--objective model of disruption management is constructed and an improved ant colony optimization is demonstrated. The computational result of the model proves that, due to the tradeoff between all parties involved in logistic distribution, our approach is more practical than global rescheduling and local rescheduling. This research contributes to the theory and method of disruption management, which can be used in other fields, such as production planning problems, flight scheduling, supply chain management, etc.

文章關鍵詞：

Keyword：:management engineering logistic distribution disruption management prospect theory multi-objective optimization

課題項目：國家自然科學基金資助項目（71301020）; 遼寧省教育廳優(yōu)秀人才項目（WJQ2014030）; 遼寧省教育廳科學研究一般項目（L2014216）

作者信息：會員可見

  本文關鍵詞：客戶時間窗變化的物流配送干擾管理模型——基于行為的視角，，由筆耕文化傳播整理發(fā)布。