本文關(guān)鍵詞：客戶時(shí)間窗變化的物流配送干擾管理模型——基于行為的視角，由筆耕文化傳播整理發(fā)布。

客戶時(shí)間窗變化的物流配送干擾管理模型——基于行為的視角

Model of Disruption Management for the Change of Time Window Based on Human Behavior in Logistic Distribution

[1]

DING Qiu-lei （School of Business Administration, Dongbei University of Finance and Economics, Dalian 116025, China）

東北財(cái)經(jīng)大學(xué)工商管理學(xué)院,遼寧大連116025

文章摘要：針對(duì)客戶時(shí)間窗變化而導(dǎo)致的物流配送難以順利實(shí)施這一難題,運(yùn)用干擾管理思想,以提高物流配送干擾管理決策過(guò)程的科學(xué)性為目標(biāo),結(jié)合行為科學(xué)中對(duì)人的行為感知的研究方法與運(yùn)籌學(xué)中定量的研究手段,分析客戶時(shí)間窗變化這類干擾事件對(duì)客戶、物流配送運(yùn)營(yíng)商和配送業(yè)務(wù)員等受擾主體的影響,研究基于行為的擾動(dòng)度量方法,構(gòu)建客戶時(shí)間窗變化的字典序多目標(biāo)干擾管理模型,并給出快速高效的求解方法。實(shí)例結(jié)果表明：本文方法比已有的全局重調(diào)度方法和局部重調(diào)度方法更實(shí)用——能夠均衡各方的利益,獲得擾動(dòng)最小的調(diào)整方案。

Abstr：It is difficult to generate the new plan effectively time window of customer changes in logistic distribution. B for minimizing the negative impact when the ased on disruption management, this research aims to improve the science of the decision making of disruption management in logistic distribution by combining the behavioral perception in prospect theory with the quantitative analysis in operations research. At the beginning, the method to measure the deviation based on prospect theory is studied by analyzing the effects of the change of time window on customers, logistics providers and drivers. Then, the multi--objective model of disruption management is constructed and an improved ant colony optimization is demonstrated. The computational result of the model proves that, due to the tradeoff between all parties involved in logistic distribution, our approach is more practical than global rescheduling and local rescheduling. This research contributes to the theory and method of disruption management, which can be used in other fields, such as production planning problems, flight scheduling, supply chain management, etc.

文章關(guān)鍵詞：

Keyword：:management engineering logistic distribution disruption management prospect theory multi-objective optimization

課題項(xiàng)目：國(guó)家自然科學(xué)基金資助項(xiàng)目（71301020）; 遼寧省教育廳優(yōu)秀人才項(xiàng)目（WJQ2014030）; 遼寧省教育廳科學(xué)研究一般項(xiàng)目（L2014216）

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  本文關(guān)鍵詞：客戶時(shí)間窗變化的物流配送干擾管理模型——基于行為的視角，，由筆耕文化傳播整理發(fā)布。