中日電子商務(wù)消費(fèi)者權(quán)益法律保護(hù)比較研究
發(fā)布時(shí)間:2018-06-09 16:42
本文選題:電子商務(wù) + 消費(fèi)者; 參考:《中國(guó)政法大學(xué)》2007年碩士論文
【摘要】: 電子商務(wù)交易的出現(xiàn),節(jié)省了交易的時(shí)間與費(fèi)用,提供了以需求者為主導(dǎo)的服務(wù),并解除了時(shí)間與空間的制約,為人們提供了以前想象不到的交易空間,它所具有的交易對(duì)象的不定量多數(shù)且在一瞬間完成交易的特點(diǎn)、不須書(shū)面或面對(duì)面而是通過(guò)網(wǎng)絡(luò)交易的特點(diǎn)、事先訂立標(biāo)準(zhǔn)化合同的方式進(jìn)行交易的特點(diǎn)、可以通過(guò)網(wǎng)絡(luò)跨越國(guó)界進(jìn)行國(guó)際性交易的特點(diǎn)等,有力地推動(dòng)了市場(chǎng)經(jīng)濟(jì)劃時(shí)代的變化,從而迅速改變了傳統(tǒng)的商務(wù)活動(dòng)模式;它對(duì)產(chǎn)業(yè)間的融合與經(jīng)濟(jì)結(jié)構(gòu)調(diào)整產(chǎn)生了極為深刻的影響;它不僅迅速成為21世紀(jì)的主要經(jīng)濟(jì)貿(mào)易方式之一,還逐漸成為衡量一個(gè)國(guó)家現(xiàn)代化水平與綜合國(guó)力的重要標(biāo)志。但是,電子商務(wù)的興起給我們的生活帶來(lái)極大便利的同時(shí),其跨越式發(fā)展也給消費(fèi)者權(quán)益的保護(hù)提出了新的挑戰(zhàn)。 面對(duì)挑戰(zhàn),很多電子商務(wù)發(fā)達(dá)的國(guó)家,相繼在其國(guó)內(nèi)及聯(lián)盟內(nèi)出臺(tái)了一系列法令,以彌補(bǔ)電子商務(wù)帶來(lái)的法律上的空白。有關(guān)消費(fèi)者的權(quán)益保護(hù),日本已經(jīng)形成了一套成熟而行之有效的法律保護(hù)體系。在日本,針對(duì)電子商務(wù)消費(fèi)者權(quán)益保護(hù)問(wèn)題,除《消費(fèi)者保護(hù)基本法》外,還有《電子簽名及認(rèn)證法》、《特別商交易法》、《電子商務(wù)合同法》、《國(guó)民生活中心法》等,即關(guān)于產(chǎn)品安全、關(guān)于公平交易等方面都分別制定了詳細(xì)的法律。配合電子商務(wù)的發(fā)展,涉及民法、商法、經(jīng)濟(jì)法、知識(shí)產(chǎn)權(quán)法、刑法、行政法、程序法等諸多法律部門(mén)及約200部法律的綜合電子商務(wù)法律體系,并已經(jīng)基本解決了制約電子商務(wù)發(fā)展的相關(guān)“瓶頸”法律問(wèn)題及網(wǎng)絡(luò)消費(fèi)者的法律問(wèn)題。而中國(guó)目前對(duì)電子商務(wù)中消費(fèi)者權(quán)益保護(hù)的法律規(guī)范體系還不健全,有關(guān)電子商務(wù)消費(fèi)者權(quán)益保護(hù)的法律,除了2005年4月1日頒布的《電子簽名法》以外,其余的規(guī)定都散見(jiàn)于《民法通則》、《合同法》、《消費(fèi)者權(quán)保益保護(hù)法》、《電信法》等法律法規(guī)中,而且內(nèi)容簡(jiǎn)單、散亂,缺陷不少,可操作性不強(qiáng),遠(yuǎn)遠(yuǎn)不能適應(yīng)電子商務(wù)迅速發(fā)展所要求的對(duì)消費(fèi)者權(quán)益保護(hù)的迫切需要。日前網(wǎng)絡(luò)欺詐、虛假?gòu)V告、消費(fèi)者隱私權(quán)保護(hù)等是中國(guó)電子商務(wù)消費(fèi)者面臨的最嚴(yán)重問(wèn)題。這些問(wèn)題在日本也存在過(guò)?v觀中日兩國(guó)的經(jīng)濟(jì)發(fā)展及消費(fèi)者問(wèn)題的發(fā)生、消費(fèi)者的訴訟習(xí)慣、消費(fèi)心理和支付習(xí)慣等等在很大程度上具有相似性。(例如,中日多數(shù)消費(fèi)者權(quán)益受害時(shí)都不愿意起訴、付款方式多采用現(xiàn)金支付等,而不是像美國(guó)人那樣喜歡起訴、付款方式只采取統(tǒng)一的信用卡支付方式。)因此,筆者通過(guò)對(duì)中日電子商務(wù)消費(fèi)者法律保護(hù)進(jìn)行比較研究,認(rèn)為中國(guó)可以借鑒日本消費(fèi)者權(quán)益法律保護(hù)的有關(guān)立法及規(guī)定,例如日本針對(duì)電子商務(wù)消費(fèi)者而專(zhuān)門(mén)制定的《消費(fèi)者合同法》、《特別商交易法》中的有關(guān)冷卻制的規(guī)定、《民事訴訟法》中的小額訴訟等,不斷完善消費(fèi)者權(quán)益保護(hù)法律體系,還消費(fèi)者一片安全的電子商務(wù)交易空間,以推動(dòng)中國(guó)網(wǎng)絡(luò)經(jīng)濟(jì)的健康發(fā)展。
[Abstract]:The emergence of e-commerce transaction saves the time and cost of the transaction, provides the service dominated by the demand person, and relieves the time and space constraints, provides people with the previously unimaginable trading space, which has the non quantitative majority of the transaction objects and the characteristics of the transaction in a flash without writing or face-to-face. But through the characteristics of the network transaction, the characteristics of the transaction in the way of concluding the standardized contract in advance can carry on the characteristics of the international trade through the network across the national boundary. It has greatly promoted the epoch-making changes of the market economy, thus quickly changed the traditional mode of business activities; its integration to the industry and the adjustment of its economic structure It has a profound influence; it is not only one of the main ways of economic trade in twenty-first Century, but also an important symbol to measure the level of modernization and comprehensive national strength of a country. However, the rise of e-commerce brings great convenience to our life, and its leapfrog development also protects the rights and interests of consumers. New challenges have come out.
Facing the challenge, many developed countries in electronic commerce have issued a series of decrees in their home and alliance to make up for the legal blank of electronic commerce. In relation to the protection of the rights and interests of consumers, Japan has formed a set of mature and effective legal protection system. In Japan, the consumer of e-commerce, Quan Yibao In addition to the basic law of consumer protection, the protection problems, including the electronic signature and certification law, the special commercial transaction law, the electronic commerce contract law, the national life center law, etc., have formulated detailed laws on the safety of the products, on the fair trade, and other aspects of the development of the electrical sub commerce, involving civil law, commercial law, economic law, and knowledge production. Right law, criminal law, administrative law, procedural law and many other legal departments and about 200 laws of comprehensive electronic commerce legal system, and have basically solved the related "bottleneck" legal issues restricting the development of electronic commerce and the legal problems of Internet consumers. And the legal system of the protection of consumer rights and interests in e-commerce in China is also at present The laws concerning the protection of the rights and interests of consumers in electronic commerce, except for the electronic signature law promulgated in April 1, 2005, are scattered in the laws and regulations such as the general rules of the civil law, the contract law, the consumer rights protection law, the telecommunications law and other laws and regulations, and the contents are simple, scattered, and have a lot of defects, and they are far from well operable. The urgent need to protect the rights and interests of consumers is required to adapt to the rapid development of e-commerce. Internet fraud, false advertising, and the protection of consumer privacy are the most serious problems faced by Chinese Electronic Commerce consumers. These problems exist in Japan. People's litigation habits, consumer psychology and payment habits are very similar. (for example, most of the consumer's rights and interests are not willing to be prosecuted while most of the consumers' rights and interests are injured. A comparative study of the legal protection of Chinese and Japanese e-commerce consumers is made. It is believed that China can draw on the relevant legislation and regulations of the legal protection of Japanese consumer rights and interests, such as the consumer contract law, which is specially formulated by Japan for electronic commerce consumers, the provisions on cooling system in the special commercial law, and the minor in the civil procedure law. In order to promote the healthy development of China's network economy, the legal system for the protection of the rights and interests of consumers is constantly perfected and the consumer has a safe e-business space.
【學(xué)位授予單位】:中國(guó)政法大學(xué)
【學(xué)位級(jí)別】:碩士
【學(xué)位授予年份】:2007
【分類(lèi)號(hào)】:D913
【引證文獻(xiàn)】
相關(guān)期刊論文 前2條
1 黃木;;電子商務(wù)中消費(fèi)者權(quán)益保護(hù)面臨的法律問(wèn)題[J];北方經(jīng)貿(mào);2008年12期
2 楊陽(yáng);;論電子商務(wù)中消費(fèi)者權(quán)益保護(hù)的法律問(wèn)題[J];中國(guó)商貿(mào);2012年04期
相關(guān)碩士學(xué)位論文 前3條
1 廉安然;電子商務(wù)中消費(fèi)者安全權(quán)保護(hù)法律問(wèn)題研究[D];北京交通大學(xué);2011年
2 楊嬋;網(wǎng)絡(luò)消費(fèi)合同中質(zhì)量條款的規(guī)則研究[D];復(fù)旦大學(xué);2011年
3 王雪;網(wǎng)絡(luò)購(gòu)物消費(fèi)者權(quán)益保護(hù)研究[D];天津大學(xué);2011年
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