【摘要】：目的通過在靜脈藥物配置中心開展品管圈活動,提高藥品、科室配送的準確性和及時性,減少藥品配送糾紛事件,優(yōu)化藥學服務。方法結合實際情況,運用魚骨圖分析產生配送糾紛的原因,擬定相應的對策及實施辦法。結果有形成果:配送糾紛由活動開展前每月192.7件降低到開展后每月53.2件,進步率為72.39%;無形成果:圈員在品管手法、溝通協(xié)調、團隊精神、積極性等方面得到顯著提高。結論品管圈活動用于降低靜脈藥物配置中心配送糾紛率是可行有效的,開展此活動提高了科室人員參與管理的意識,有助于不斷發(fā)現(xiàn)和解決靜脈藥物配置中心內部問題,提高工作質量和效率。
[Abstract]:Objective to improve the accuracy and timeliness of drug delivery and to reduce disputes and optimize pharmaceutical services by conducting quality control activities in intravenous drug distribution center. Methods according to the actual situation, fish bone map was used to analyze the causes of distribution disputes, and the corresponding countermeasures and implementation methods were worked out. Results tangible results: distribution disputes were reduced from 192.7 cases per month before the activities to 53.2 cases per month after the activities were carried out, and the improvement rate was 72.39%. Intangible results: the circle members in quality control techniques, communication and coordination, team spirit, enthusiasm and so on have been significantly improved. Conclusion it is feasible and effective to use the quality control circle activity to reduce the distribution dispute rate in the intravenous drug distribution center. It can improve the awareness of the department staff to participate in the management and help to find and solve the internal problems in the intravenous drug distribution center. Improve work quality and efficiency.
【作者單位】： 解放軍180醫(yī)院靜脈藥物配液中心;
【分類號】：R95

【相似文獻】

相關期刊論文 前10條

1 盧芳燕;江南;趙銳yN;;推行護理品管圈活動的困難因素調查及對策[J];護理與康復;2011年08期

2 石晶;程青虹;王子迎;;品管圈在國內護理工作中的應用現(xiàn)狀[J];農墾醫(yī)學;2011年05期

3 顧軍養(yǎng);王燕萍;朱燕君;;品管圈對提高兒科橈動脈穿刺成功率的效果觀察[J];護理學報;2012年06期

4 朱曉敏;;品管圈活動在預防患者跌倒管理中的應用體會[J];中醫(yī)藥管理雜志;2012年11期

5 許晨耘;符林秋;陳克妮;李斌;;以點帶面全面推行醫(yī)院護理品管圈活動[J];護理學雜志;2013年13期

6 吳玲俐;溫斌;;品管圈活動對老年患者吸入治療效果的影響[J];中國現(xiàn)代醫(yī)生;2013年34期

7 丁芳;;“品管圈”活動在護理講座管理中的應用與效果[J];湖北科技學院學報(醫(yī)學版);2013年05期

8 杜春萍;張建梅;張維林;吳Y菱，

本文編號：2355311