【摘要】：IT行業(yè)作為后起之秀,在我國(guó)經(jīng)濟(jì)格局中扮演著越發(fā)重要的角色。隨著世界經(jīng)濟(jì)全球化的加深,IT行業(yè)中企業(yè)間的競(jìng)爭(zhēng)不斷加劇。自身行業(yè)特點(diǎn)使得IT企業(yè)員工的知識(shí)能力成為企業(yè)管理者關(guān)注的重點(diǎn)。員工如何在工作中不斷創(chuàng)新,使企業(yè)在競(jìng)爭(zhēng)中保持核心競(jìng)爭(zhēng)力是一項(xiàng)重要的研究?jī)?nèi)容。同時(shí),從企業(yè)內(nèi)部營(yíng)銷(xiāo)的角度,除了以往工作滿意度的影響因素以外,在工作中獲得知識(shí)和能力的提升逐漸成為員工工作滿意度中不可忽視的重要因素。因此,論文試圖在前人研究的基礎(chǔ)上,以IT行業(yè)員工為研究對(duì)象,從企業(yè)知識(shí)管理的角度,對(duì)IT行業(yè)員工所具有的企業(yè)社會(huì)網(wǎng)絡(luò)結(jié)構(gòu)與知識(shí)轉(zhuǎn)移效果之間的關(guān)系進(jìn)行探討。論文首先對(duì)研究背景、研究意義以及國(guó)內(nèi)外研究現(xiàn)狀進(jìn)行了介紹。以國(guó)內(nèi)外相關(guān)研究成果為基礎(chǔ),對(duì)論文研究框架進(jìn)行了設(shè)計(jì),并說(shuō)明了研究思路、研究?jī)?nèi)容以及研究方法;其次,介紹社會(huì)網(wǎng)絡(luò)結(jié)構(gòu)、知識(shí)轉(zhuǎn)移效果等相關(guān)理論知識(shí);然后,以前人的研究為基礎(chǔ),提出論文研究的概念模型,并提出IT企業(yè)員工社會(huì)網(wǎng)絡(luò)結(jié)構(gòu)對(duì)知識(shí)轉(zhuǎn)移效果具有正向影響,知識(shí)接收意愿和知識(shí)吸收能力在影響中具有中介作用等基本假設(shè)。為驗(yàn)證假設(shè),以國(guó)內(nèi)外相關(guān)研究為依據(jù),結(jié)合研究假設(shè)編制了調(diào)查量表。通過(guò)百度開(kāi)放云平臺(tái)先開(kāi)展預(yù)調(diào)查,然后,利用PASW18.0對(duì)調(diào)查數(shù)據(jù)進(jìn)行分析,以分析結(jié)果對(duì)量表進(jìn)行凈化。以?xún)艋蟮牧勘黹_(kāi)展正式調(diào)查,驗(yàn)證因子分析的結(jié)果,對(duì)概念模型和實(shí)際數(shù)據(jù)進(jìn)行擬合度的檢驗(yàn),并進(jìn)行了中介效應(yīng)的檢驗(yàn)。通過(guò)實(shí)證分析,得到相應(yīng)的研究結(jié)論。最后根據(jù)結(jié)論,提出包括幫助員工建立有助于知識(shí)轉(zhuǎn)移的社會(huì)網(wǎng)絡(luò)結(jié)構(gòu)、多角度提升員工的知識(shí)接受意愿以及關(guān)注員工知識(shí)吸收能力提升在內(nèi)的三方面管理建議。
[Abstract]:As a rising star, IT industry plays a more and more important role in the economic structure of our country. With the deepening of the globalization of the world economy, the competition among enterprises in IT industry is intensifying. Its own industry characteristics make the knowledge ability of IT employees become the focus of enterprise managers. It is an important research content for employees to innovate in their work and keep their core competence in the competition. At the same time, from the perspective of internal marketing, in addition to the previous factors affecting job satisfaction, the promotion of knowledge and ability in the work has gradually become an important factor that can not be ignored in employee job satisfaction. Therefore, on the basis of previous studies, this paper attempts to discuss the relationship between the social network structure of IT industry and the effect of knowledge transfer from the perspective of enterprise knowledge management. First of all, the research background, research significance and research status at home and abroad are introduced. Based on the relevant research results at home and abroad, this paper designs the research framework, and explains the research ideas, research content and research methods. Secondly, it introduces the social network structure, knowledge transfer effect and other relevant theoretical knowledge. Based on the previous researches, this paper puts forward the conceptual model of the research, and points out that the social network structure of IT employees has a positive impact on the effect of knowledge transfer. It is assumed that the willingness to receive knowledge and the ability to absorb knowledge play an intermediary role in the influence. In order to verify the hypothesis, based on the relevant research at home and abroad, combined with the research hypothesis, the questionnaire was developed. Through Baidu open cloud platform, the pre-survey was carried out first, and then PASW18.0 was used to analyze the survey data in order to purify the scale. A formal investigation was carried out with the purified scale to verify the results of factor analysis. The fitting degree of the conceptual model and the actual data was tested and the mediating effect was tested. Through empirical analysis, the corresponding conclusions are obtained. Finally, according to the conclusion, the paper puts forward three management suggestions, including helping employees to establish a social network structure conducive to knowledge transfer, enhancing employees' willingness to accept knowledge from various angles and paying close attention to the enhancement of employees' knowledge absorption ability.
【學(xué)位授予單位】：東北石油大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2017
【分類(lèi)號(hào)】：F49;F273.1;F272.92;C912.3

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