本文選題：用戶體驗(yàn) + 用戶研究　； 參考：《山東大學(xué)》2012年碩士論文

【摘要】：在工業(yè)和研究領(lǐng)域,用戶體驗(yàn)研究日益受到產(chǎn)品設(shè)計(jì)與開(kāi)發(fā)人員和研究人員的重視,把用戶體驗(yàn)當(dāng)作產(chǎn)品設(shè)計(jì)成功的重中之重,用戶體驗(yàn)研究已經(jīng)轉(zhuǎn)變成為一個(gè)非常流行的詞匯。隨著電子技術(shù)的發(fā)展和網(wǎng)絡(luò)的普及,使網(wǎng)絡(luò)與人們的日常工作、生活、學(xué)習(xí)、交友等活動(dòng)息息相關(guān),近十年來(lái),各大公司也更加注重用戶與網(wǎng)絡(luò)產(chǎn)品之間的交互和用戶的使用體驗(yàn),尤其是網(wǎng)站的交互和體驗(yàn)研究和發(fā)展更為迅猛。然而,眾多研究領(lǐng)域的用戶體驗(yàn)研究對(duì)象多為年青人,對(duì)老年人群體的用戶體驗(yàn)研究有所忽視,隨著人口老齡化的發(fā)展,老年人的人口比重也越來(lái)越大,老年人群體勢(shì)必會(huì)成為未來(lái)體驗(yàn)研究的重要目標(biāo),而且由于老年人群體所特有的心理特征、生理特征和社會(huì)特征使的影響,例如老人的學(xué)習(xí)能力,心理和生理特點(diǎn)都很大一部分影響到他們對(duì)產(chǎn)品的使用體驗(yàn),因此,對(duì)產(chǎn)品的使用體驗(yàn)的需求會(huì)與年輕群體有所不同。 為了是老年人更加適應(yīng)信息新時(shí)代的生活,同時(shí)也為了完善用戶體驗(yàn)研究范圍,將本次論文的主要研究?jī)?nèi)容定位為對(duì)老年群體上網(wǎng)行為的研究。本文以用戶體驗(yàn)理論為基礎(chǔ),結(jié)合用戶行為分析和用戶研究的方法,找出使用網(wǎng)絡(luò)的老年群體特征和影響他們使用網(wǎng)絡(luò)產(chǎn)品的使用行為和使用動(dòng)機(jī)的因素,總結(jié)和分析老年人使用上網(wǎng)過(guò)程中遇到的各種心理和生理問(wèn)題。最后,通過(guò)分析實(shí)驗(yàn)結(jié)果,得出為老年人群體設(shè)計(jì)的產(chǎn)品設(shè)計(jì)原則,為老年人設(shè)計(jì)一款虛擬的上網(wǎng)形式,使老年人在上網(wǎng)過(guò)程中獲得良好用戶體驗(yàn)。 本文主要分為四部分：第一部分為第一章緒論部分,涉及到本次論文提出的依據(jù),研究?jī)?nèi)容和創(chuàng)新點(diǎn)；第二部分主要用戶研究和用戶行為分析的研究?jī)?nèi)容和方法,并闡述了用戶體驗(yàn)、用戶研究和設(shè)計(jì)三者之間的關(guān)系；第三部分主要是謝本次研究的具體實(shí)施和數(shù)據(jù)收集和分析的方法,并得出上網(wǎng)老年人總體特征和影響他們上網(wǎng)行為的主要因素；最后一部分為總結(jié)與展望,總結(jié)研究的成果和不足,對(duì)未來(lái)的研究的課題的展望。
[Abstract]:In the field of industry and research, the research of user experience has been paid more and more attention by product design and developers and researchers. The user experience is regarded as the top priority of the success of product design. User experience research has become a very popular term. With the development of electronic technology and the popularization of network, the network is closely related to people's daily work, life, study, making friends and so on. Companies also pay more attention to the interaction between users and network products and user experience, especially the research and development of web site interaction and experience is more rapid. However, most of the user experience research objects in many research fields are young people. The research on the user experience of the elderly group has been ignored. With the development of the aging population, the proportion of the elderly population is also increasing. The elderly group is bound to become an important goal in the future experience research, and because of the special psychological, physiological and social characteristics of the elderly group, such as the learning ability of the elderly, The psychological and physiological characteristics affect their experience of using the product, so the demand for the experience is different from that of the younger group. In order to adapt the elderly to the life of the new information era and to perfect the scope of the user experience, the main research content of this paper is to study the Internet behavior of the elderly group. Based on the theory of user experience, combined with the methods of user behavior analysis and user research, this paper finds out the characteristics of the elderly people who use the network and the factors that influence their behavior and motivation of using network products. Summarize and analyze all kinds of psychological and physiological problems encountered in the process of using internet. Finally, through the analysis of the experimental results, the product design principles for the elderly group are obtained, and a virtual form of Internet access for the elderly is designed, so that the elderly can gain a good user experience in the process of accessing the Internet. This paper is mainly divided into four parts: the first part is the introduction part of the first chapter, which involves the basis, research content and innovation of this paper; the second part is the main user research and user behavior analysis research content and methods. The relationship among user experience, user research and design is expounded. The third part is mainly about the implementation of this study and the methods of data collection and analysis. The last part is the summary and prospect, the conclusion of the research results and shortcomings, and the prospect of the future research topic.
【學(xué)位授予單位】：山東大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2012
【分類號(hào)】：TP3-05

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