西藏旅游業(yè)人力資源現(xiàn)狀及開發(fā)策略
發(fā)布時間:2018-10-23 19:34
【摘要】:2010年西藏全區(qū)共實現(xiàn)接待國內外游客685萬人次,比2009年同期增長22.1%;其中接待入境游客22.8萬人次,同比增長30.5%;接待國內游客662萬人次,同比增長21.8%;實現(xiàn)旅游總收入71.4億元,增長27.6%,,相當于全區(qū)生產總值的14%。經過多年發(fā)展,旅游業(yè)在西藏國民經濟社會中發(fā)揮著越來越重要的作用,實現(xiàn)了從一般性產業(yè)到支柱產業(yè)再到基本確立主導產業(yè)的跨越。在“十二五”期間,西藏政府對旅游業(yè)發(fā)展的思路是繼續(xù)擴大產業(yè)規(guī)模,做大西藏旅游業(yè),最大限度地促進旅游資源優(yōu)勢向產業(yè)優(yōu)勢和經濟優(yōu)勢轉化,要實現(xiàn)這一戰(zhàn)略目標,一個關鍵的前提條件是要加快旅游人力資源開發(fā)和實現(xiàn)旅游人力資源的快速積累。 然而,如何加快開發(fā)西藏旅游人力資源和實現(xiàn)旅游人力資本積累?以指導我區(qū)旅游人力資源開發(fā)工作,為政府宏觀決策提供可行的依據(jù),這是擺在西藏旅游業(yè)面前的一個重大而緊迫的課題。而且對于了解我區(qū)旅游業(yè)人力資源狀況,準確掌握旅游從業(yè)人員教育培訓需求,大力實施人力資源開發(fā)戰(zhàn)略和旅游人才隊伍建設,都具有十分重要的現(xiàn)實意義。本研究就是在這種背景下,對西藏旅游業(yè)人力資源的開發(fā)進行嘗試性研究。通過對西藏旅游人力資源現(xiàn)狀的分析,希望為西藏旅游業(yè)人力資源如何順利轉化為人力資本提供針對性的建議和操作性的對策。 本研究主要由五部分組成,第一章是緒論,主要是在參閱了大量國內外相關研究文獻的基礎上,對國內外有關旅游業(yè)人力資源開發(fā)的研究進行了簡單的評述,并總結旅游人力資源開發(fā)的理論基礎與經驗啟示。同時對本研究所涉及的一些基本概念進行深入剖析,闡釋相關理論,以此為整個研究奠定理論框架。通過查閱相關資料,總結提煉發(fā)達國家和地區(qū)在人力資源開發(fā)與管理方面的經驗,為具體研究西藏旅游人力資源開發(fā)的思路提供素材。第二章是西藏旅游人力資源需求的原因分析,主要是闡述了隨著西藏經濟結構的調整、西藏旅游資源本身的特性等原因,西藏旅游業(yè)對人力資源的需求會不斷的增加,從而闡明了本研究的意義。第三章是西藏旅游人力資源現(xiàn)狀及存在的問題分析,通過對西藏旅游人力資源的實地調查和訪談,對年齡、學歷、專業(yè)等要素的數(shù)據(jù)進行統(tǒng)計分析,總結出西藏旅游業(yè)人力資源的現(xiàn)狀,使我們初步摸清了西藏旅游從業(yè)人員的現(xiàn)狀,在此基礎上,分析其存在的問題。第四章是政府主導下西藏旅游業(yè)人力資源開發(fā)策略。在分析現(xiàn)狀、提出存在問題的基礎上,以人力資源開發(fā)基本理論為指導,提出具體開發(fā)西藏旅游人力資源的建議。第五章是結論與展望。
[Abstract]:In 2010, the whole Tibet region received 6.85 million domestic and foreign tourists, an increase of 22.1b over the same period in 2009; 228000 inbound tourists, an increase of 30.5% over the same period last year; 6.62 million domestic tourists, an increase of 21.8yuan; and 7.14 billion yuan of total tourism income. The increase of 27.6 percent is equivalent to 14 percent of the region's GDP. After years of development, tourism plays a more and more important role in Tibet's national economy and society, realizing the leapfrogging from general industry to pillar industry to basic establishment of leading industry. During the 12th Five-Year Plan period, the thinking of the Tibetan government on the development of tourism is to continue to expand the scale of the industry, to expand the tourism industry in Tibet, and to maximize the transformation of the advantages of tourism resources into industrial and economic advantages, in order to achieve this strategic goal. A key prerequisite is to speed up the development of tourism human resources and realize the rapid accumulation of tourism human resources. However, how to speed up the development of tourism human resources in Tibet and realize the accumulation of tourism human capital? In order to guide the development of tourism human resources in our region and provide a feasible basis for the government's macro decision, this is an important and urgent task facing the tourism industry in Tibet. Moreover, it is of great practical significance to understand the situation of tourism human resources in our region, accurately grasp the education and training needs of tourism practitioners, vigorously implement the strategy of human resources development and the construction of tourism talents. Under this background, this paper attempts to study the development of tourism human resources in Tibet. Based on the analysis of the present situation of tourism human resources in Tibet, the author hopes to provide suggestions and operational countermeasures for the smooth transformation of tourism human resources into human capital in Tibet. This research is composed of five parts. The first chapter is the introduction, which is mainly based on the reference to a large number of domestic and foreign related research literature, on the basis of a brief review of the domestic and foreign research on the development of human resources in tourism. And summarizes the tourism human resources development theory foundation and the experience enlightenment. At the same time, some basic concepts involved in this study are analyzed in depth, and related theories are explained to lay a theoretical framework for the whole study. By referring to relevant data and summarizing and refining the experience of human resource development and management in developed countries and regions, this paper provides materials for the concrete study of the train of thought of tourism human resources development in Tibet. The second chapter is an analysis of the reasons for the demand for tourism human resources in Tibet. It mainly explains that with the adjustment of Tibet's economic structure and the characteristics of Tibet's tourism resources, the demand for human resources in Tibet's tourism industry will continue to increase. Thus, the significance of this study is clarified. The third chapter is an analysis of the present situation and existing problems of tourism human resources in Tibet. Through the field investigation and interview of tourism human resources in Tibet, the author makes a statistical analysis on the data of factors such as age, education, specialty and so on. This paper summarizes the present situation of tourism human resources in Tibet, and makes us know the present situation of tourism practitioners in Tibet. On the basis of this, the existing problems are analyzed. The fourth chapter is the development strategy of tourism human resources in Tibet under the guidance of the government. On the basis of analyzing the present situation and putting forward the existing problems, and guided by the basic theory of human resource development, this paper puts forward some suggestions for the concrete development of tourism human resources in Tibet. The fifth chapter is the conclusion and prospect.
【學位授予單位】:西藏大學
【學位級別】:碩士
【學位授予年份】:2012
【分類號】:F592.7
本文編號:2290264
[Abstract]:In 2010, the whole Tibet region received 6.85 million domestic and foreign tourists, an increase of 22.1b over the same period in 2009; 228000 inbound tourists, an increase of 30.5% over the same period last year; 6.62 million domestic tourists, an increase of 21.8yuan; and 7.14 billion yuan of total tourism income. The increase of 27.6 percent is equivalent to 14 percent of the region's GDP. After years of development, tourism plays a more and more important role in Tibet's national economy and society, realizing the leapfrogging from general industry to pillar industry to basic establishment of leading industry. During the 12th Five-Year Plan period, the thinking of the Tibetan government on the development of tourism is to continue to expand the scale of the industry, to expand the tourism industry in Tibet, and to maximize the transformation of the advantages of tourism resources into industrial and economic advantages, in order to achieve this strategic goal. A key prerequisite is to speed up the development of tourism human resources and realize the rapid accumulation of tourism human resources. However, how to speed up the development of tourism human resources in Tibet and realize the accumulation of tourism human capital? In order to guide the development of tourism human resources in our region and provide a feasible basis for the government's macro decision, this is an important and urgent task facing the tourism industry in Tibet. Moreover, it is of great practical significance to understand the situation of tourism human resources in our region, accurately grasp the education and training needs of tourism practitioners, vigorously implement the strategy of human resources development and the construction of tourism talents. Under this background, this paper attempts to study the development of tourism human resources in Tibet. Based on the analysis of the present situation of tourism human resources in Tibet, the author hopes to provide suggestions and operational countermeasures for the smooth transformation of tourism human resources into human capital in Tibet. This research is composed of five parts. The first chapter is the introduction, which is mainly based on the reference to a large number of domestic and foreign related research literature, on the basis of a brief review of the domestic and foreign research on the development of human resources in tourism. And summarizes the tourism human resources development theory foundation and the experience enlightenment. At the same time, some basic concepts involved in this study are analyzed in depth, and related theories are explained to lay a theoretical framework for the whole study. By referring to relevant data and summarizing and refining the experience of human resource development and management in developed countries and regions, this paper provides materials for the concrete study of the train of thought of tourism human resources development in Tibet. The second chapter is an analysis of the reasons for the demand for tourism human resources in Tibet. It mainly explains that with the adjustment of Tibet's economic structure and the characteristics of Tibet's tourism resources, the demand for human resources in Tibet's tourism industry will continue to increase. Thus, the significance of this study is clarified. The third chapter is an analysis of the present situation and existing problems of tourism human resources in Tibet. Through the field investigation and interview of tourism human resources in Tibet, the author makes a statistical analysis on the data of factors such as age, education, specialty and so on. This paper summarizes the present situation of tourism human resources in Tibet, and makes us know the present situation of tourism practitioners in Tibet. On the basis of this, the existing problems are analyzed. The fourth chapter is the development strategy of tourism human resources in Tibet under the guidance of the government. On the basis of analyzing the present situation and putting forward the existing problems, and guided by the basic theory of human resource development, this paper puts forward some suggestions for the concrete development of tourism human resources in Tibet. The fifth chapter is the conclusion and prospect.
【學位授予單位】:西藏大學
【學位級別】:碩士
【學位授予年份】:2012
【分類號】:F592.7
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